Employees and payroll
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They are coming through as an expense that I have to manually add and not a tax payment. If I try to match the tax payment does not show. Is anything else having this issue?
A warning for QuickBooks Online Payroll Customers QBO Payroll has created two inaccurate transactions in my bank account’s chart of accounts, they do not match the actual bank withdrawals nor the payroll tax payments. In one case, the transaction was initially recorded correctly, and I matched it to the bank feed transaction. 10 days later, "System Administration" edited the transaction amount to an incorrect value. After spending hours with QBO Payroll support, they have refused to correct the issue and instead suggested I hire an accountant to make manual journal entries to reconcile the accounts. How can customers trust a system where transactions can be altered after the fact, making them inaccurate, with no process to review or correct them?
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I'm interested in how other people set up Quick books Payroll when support is so horrible. I paid for Premium which says 24/7 support but when I click "Help" and put "Talk to Human" in the chatbot box, it tells me no one is available Sunday night. Now I have to wait until Tuesday to talk to someone because I don't have two hours to talk to someone on Monday to figure this out. Except for someone in a department called "Customer Success", which I cannot find again, I have had really bad support. Even the "experts" have to look up my question to give me an answer. I can't believe I spent $1700 on a product with such poor set-up support. I think this tool will eventually save me time (and maybe money) but getting someone I can understand and who is knowledgeable, to work with me is impossible. How is everyone else doing this? I have heard from others who are having support problems too, but is there a better way than going through the
suspended online payroll
I paid my employees last week, reported the information, and paid the IRS what it was owed. Now I found out I was supposed to give him a $1.00 per hour raise. Is there a way I can issue a check now for the that extra he should have received without it duplicating the hours already reported and the taxes paid? The total hours haven't changed, only the hourly amount. Thanks for any help!
Hello -We recently realized that one of our employees hire date was incorrect, and when trying to update it noticed it is greyed out. Upon researching further, we realized that ALL employees Hire Date in their Employment Info tab is greyed out! We moved to a new QB Company file 10/01/2024 and don't recall this happening in the old company file. Is this a change? What if we enter the date incorrectly; how to we fix that?Please advise and thank you!Wendy
We are a QB Enterprise Platinum user with about 15 active users. Our company has used QB for payroll for over 4 years, we use QB Time and IFSM to log time (including direct labor for job costing). We are switching to using a PEO/payroll processor to get better health insurance premiums. We will produce W-2s for Jan - Nov 2024, PEO/payroll processor for Dec 2024. I need QB to still populate reports and to calculate COGS-Direct labor. Has anyone been through this conversion and what did you do to get QB to process hours without processing the actual payroll? I spoke to 3 different people from QB Support and they all said that it cannot be done.
I have been waiting for weeks to have QBO help link up my bank account for payroll. Had to cancel QBO and go back to desktop because they cannot get my bank to link.
How can I have the last 4 digits of social security number printed on employee pay stub from QB online?
After I do payroll, I go to make tax payments and pay my federal withholdings and my state withholdings. I have always been able to view and print the form but now it says error-not able to view at this time. This has been going on for over a month. I have been using QBO for over 10 years and never had this issue. Please help.
This is for QuickBooks Time.
MA EMAC is an employer contribution when an employer reaches 5 or more employees in a calendar quarter. in 2023, the rate is .034% on an employees first $15,000 of gross earnings after the employer hits the 5 employee mark. If the employer goes under 5 employees in a particular quarter, no EMAC contributions are due. This is a problem for QB. We had 3 MA employees in Q1 and have had more than 5 in Q2 and Q3. Fortunately, MADUA calculated the correct contribution amounts in Q2 and I was able to create payroll liability adjustments for each affected employee. I subsequently set up MA DUA contributions with the help of payroll support, however the withholdings continue to be calculated in Q3 despite several employees reaching the earnings limit of $15,000 and employer contributions of $51 (.034% * $15,000) in Q2. All but one employee has achieved $15,000 in earnings between Q2 and Q3, but the EMAC contribution continues to show up on my payro
Basically, I am looking dow the functionality of payroll but don't feel comfortable adding bank info to this platform.
How do I limit employee profile info gender to male and female? How do I eliminate any other choices while onboarding employees?
Currently when I log in, my Gusto Button is asking for a reconnect. However after logging into Gusto it returns and error regarding the Link not being correct.
Had two employees who are set up as direct deposit, but QBP wants to issue a paper check. No changes to pay method, so can't pinpoint why this happened.
how can i delete a deduction after the payroll run had been submitted?
i sent a deposit to a wrong bank account number
