Employees & Payroll
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I thought I was deleting the pay check, but by mistake I deleted the employee profile. I need to correct the spelling of the person's last name.
new visa card
Why do some of my internet bill payments say add and others say transfer? Which should I do?
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Hello, An employee received a special net payroll. In the "adjust salary this time only" field, I can't enter the amount of hours that would correspond to the net the employee was paid. The reason is that the field doesn't allow for more than 2 decimals. With that rounding, I never get to the exact net the employee was paid. I believe I can't enter it as a bonus instead, since I believe different taxes apply then. Many thanks in advance,Svetlana
Hello, Before the holiday break I calculated people's new 2020 net using the CRA Payroll Deductions Online Calculator and QBO Payroll. It was all lining up (maybe a couple 0.01 differences here and there but that was it). I checked again today and the net amounts calculated on the CRA Payroll Deductions Online Calculator for pay in January 2020 are widely different than announced previously ($5 difference on the net). QBO is still showing the same results as before the break so I'm continuing to pay people the same rate as early January. Have you heard of any big change in the 2020 deductions for Ontario (bi-weekly pay period)? Many thanks in advance,Svetlana
Our company offers employee share purchase plan where it matches contributions up to 5%. The company match is taxable for income tax and cpp. Shares are purchased once per year. The employee can opt out of the program at any time and chose to request a refund of contributions made. The company match is not owing to the employee. Because the employee has paid tax & cpp on the company match how would this be handled? Is it possible to create a payroll item and if so how?
Noticed this error message when saving timesheets. Is this a temporary problem that will be fixed soon?
I am noting under payroll sales tax that I can generate one of the ROE's but not the other. Wondering if this is a glitch or if I terminated the employee incorrectly (though I did the first one and I can see her ROE....)
I have updated the software today prior to payroll creation to finish 2019 The cheque was issued and the tax amounts were shown to be in 2020 and not in 2019 as the payroll period ended December 31st 2019 This will create an error on the employee T4's and will have to be corrected asap Please advise how to proceed
Using quickbooks 2019 enterprise. If I go to the employees tab and try to update information there within about three transactions quickbooks will stop responding. If we wait approx 3-5 minutes it will start responding again and work for 1-5 transactions.We haveVerified dataRebuilt dataand Condensed data to no avail.Windows logs show SOME errors:An unexpected error has occured in Intuit QuickBooks Enterprise Solutions 19.0: DBConnPool::HandleConnectionError errorCode:-6069, dbCode:-103 from file:src\connpool.cpp at line 1042 from function:DBMgr::DBConnPool::init- An unexpected error has occured in "Intuit QuickBooks Enterprise Solutions:DQE execution failed. Could not retrieve COUNT(user name).Any thoughts on how I could fix this??
