Making Tax Digital

HiOur last couple of VAT returns have been recorded in QBO as paid out of Cash in Hand.  How do we change this so QBO records the VAT payment from the bank account that paid the VAT please?Andrew

trying to authorise MTG but receive message you do not have proper permission to access this feature.Please advise

Since switching to automated Payroll, my FPS will not submit as gives the following message:Error submitting filing electronically. Error reason:You cannot submit filings out of order. They must be submitted in chronological order. If you have recently submitted a filing, please wait for it to become Accepted or try again in a few minutes.  

I have had to change my email address with HMRC. How do I get the accounts to talk to each other. I have altered the email address on Quickbooks. 

I just get a blank screen. Tried on both Chrome and Edge, cleared the cache, disconnected and reconnected MTD services, but still get blank screen.

The HMRC says that if you pay or receive money in foreign currency you cannot use their web filing service but QBO also does not support Corporation tax filing in the UK for multiple currency QBO - so what does on do?

Hello, I have been using the Sage Desktop Accountants Premier 2019 package to file my client's VAT Returns.This quarter (30.04.24) I can't seem to file it through the software. It says I can't connect to HMRC and need to set up an Agents Account.However, when I log into HMRC, they say I am already authorised to file for the agent. So, i'm confused! Help!

i have been trying to file VAT return from several quaters but always end up getting 'we cant connect to hmrc' error, wait for 72 hours, contact hmrc ...i have lost hopes!! i spent several hours waiting on hmrc phone line but no luck. Can quick books please help resolve this! i have missed VAT deadlines and faced fines ! .. i use some excel based software to file VAT return as quickbooks not working for me!! 

Hi I am getting the cannot connect to HMRC but nothing has changed and everything is correct

Hello All Whilst setting up my MTD account i accidently tried to sign in using my personal Govt Gateway ID. Obviously this threw up an error but now i cannot seem to find a way to go back and try again. Can anyone help with this please? Thank you in advance

Hi I have signed in to my account and had to reconfirm with HMRC, to accept Quickbooks to upload my VAT. All seems clear on my Vat summary page but I get a message "We Can't connect to HMRC right now" so I am unable to log a return. All connection are showing connected.. Any help would be a great help. Philip

I resubmitted my VAT Return in quickbooks but the error message did not disappear so i did the following: Logged in the the Goverment Gateway Account using my ID & Password, checked the VAT return had been submitted correctly. Then i marked the re-submitted VAT return as "Marked as filed" Quickbooks does not give you any message that your VAT submission has been successful so I checked the status of my VAT return  in my Goverment Gateway Account before selecting the "Marked as filed" option. Hope this helps other Quickbook users

I've just signed up for MTD and have received my confirmation email from HMRC. Signed in to MTS through QB, granted permissions etc. All seemed fine.Started to do my return but after the first MTD screen I have three returns ready, all showing zero and they are all 3 previous returns and no current one to file. Which is ready with no errors. Just to see what would happen I hit file vat with the last quarter selected but it just fires up a load of HTML code in one of the windows so looks like there's a QB issue somewhere. See attached screenshot.I'm now stuck with no method of filing my VAT. Please advise.

Hello, I have connected the wrong HMRC credentials how can I log out of the MTD and reconnect with the correct credentials. Thank you

When I try to connect to HMRC I am taken to a page that is discontinued.

Hi - am trying to file historic / overdue VAT returns, showing as unfiled on HMRC website.  Obviously these can no longer be filed with HMRC directly (manually).   The bookeeping is now up to date in QB online & I was hoping to simply file across the 9 returns via MTD, however this appears not the case. QB shows that my records do not match HMRC's, so I click "take action" and am prompted :This VAT return must be marked as filedHMRC has already received a VAT return for the period 01/02/2022 - 30/11/2022. Just mark the return as filed to close the books.".These VAT returns are not filed with HMRC (per HMRC portal) - how do I process via QB MTD and get up to date?

how do i back date last years sales records, without exceptions showing on my vat return,i started backdating 2 months agowas fine, put now i have filled a vat return there is a exception for everything i backdate?

Hello, a client is unable to submit their VAT return as there is an error stating that 'We can't connect to HMRC right now'. I have instructed the client to break the connection and start again, however the error is still there after the client has done this. What other problems can be flagging this issue please? 

Currently using Netsuite (with current integrations with MTD) to file VAT returns but will migrate to another system which does not support MTD next year, looking into Quickbooks to do VAT returns, subscribed to a trial version of quickbooks. Can we connect our MTD account with quickbooks without any effect on our current MTD connection with our current software which is Netsuite? 

Hi, I am trying to submit our latest VAT return using the bridging software via an excel spreadsheet. I have done this several times this year already with no issue. But today - after browsing for the .xls file - the next page just gives me a sort of 'spinning circle' rather than the usual page which would ask you to indicate which cell is 'Box 1' etc Anyone else had this issue and any thoughts on how to resolve it ?  Thanks

I rent an annexe out at my home as a secondary income to my main employment and have been using Quickbooks to register rental income and outgoings such as food for guests, maintenance fees etc. All year in the summary the tax owed has been £0, but when I put all the figures into HMRC to submit it is showing that I owe nearly £900. Can anyone explain why this would be?

I have been submitting Vat returns using QB online but today QB online cannot connect to HMRC anyone got any ideas

Client has registered for VAT. In QuickBooks Online I click on Set Up VAT button. This leads to a page entitled Tell us about your VAT. The first question is When do you need to start calculating your VAT from? Underneath is a box with "VAT period start month" and a drop down arrow. This is greyed out and nothing happens when I click in this box.  I cannot proceed to the next page unless this section is completed. What do I do now?

I have just started up business and my expenses are over £9000, the vast majority before trading. Everything is accounted for in the app but when I look at the tax section it is excluding anything from before trading which is making me show a profit. I can’t work out how to add the pre trading expenses.  

I needed to reconnect to HMRC after 18 months and unfortunately entered the incorrect HMRC login credentials.  I have received the error code CLIENT_OR_AGENT_NOT_AUTHORISED but now have no option to try and enter the correct credentials so am stuck with an error code.  I have searched the online help and although it says the error code above is associated with entering the wrong login details it doesn't offer a solution?  Any ideas?