Other Questions
Recently active
I have not been able to connect for 3 days - when I try to reconnect it tells me my log-in details are incorrect (I log in to HSBC every day, nothing has changed)?
A new glitch in QBO: We have been using QBO Plus since 2022 and have thousands of entries in Products and Services. The field NAME no longer allows us enter the symbol / - so if we update any existing Products that include / in the name, we have to remove it.I'd ask Support but I don't have the resilience to spend an hour on CHAT like I had to this morning for another issue. A phone call would be so much quicker, but we cannot avail of telephone support in Ireland ...
Slow running - if at all updates not recording - our IT Department confirm it is nothing other than this app (all firewalls etc have been checked ) .. anyone else having this problem?
For months now I've only had to login by using my email and password. Since this 'new look' page has arrived I'm having increasing difficulties with extra steps, code via email, code via phone, to a point where I'm not receiving any codes?This is both in Safari and Firefox. Is this a know issue as I'm now 'locked' out of my accounts and can't get any work done for crying out loud!!!!!
We are having issues to log in today. What is the issue? Thanks
AMEX account is not updating. This is the 3rd day, I have disconnected and reconnected, updates then but not afterwards, is anyone else experiencing this? Error code 9999
Hi everyone,I've just started using QuickBooks Advanced, and I've encountered a challenge with stock management. We need to accurately track our on-hand stock, but some of our suppliers require upfront payment before shipping. When an invoice is assigned to a purchase order, QuickBooks changes the status from 'on order' to 'on hand,' even though the stock hasn't arrived yet. Since our shipments are international, it can take days or weeks for the stock to actually be on hand. This makes it difficult to know what stock is truly available for us to send out. I've spoken with the support helpdesk, but they couldn't offer a solution. I'm wondering if anyone else has faced a similar issue and found a way to resolve it? Would a stock inventory add-on help, or would it face the same issue since it pulls invoice details from QuickBooks? Any advice or suggestions would be greatly appreciated. Thanks in advance!
Previously, I would alter the transaction journal to 2 payments to match the bank feed but I am unable to do this now on the Core payroll
In the Customer module, when choosing any customer, the status defaults to OPEN. How can we default the status to show ALL ? Tried clearing cookies, cache, tried Chrome, Firefox and Edge and all are defaulting to OPEN.
Original commenter did not share additional details
I can only see payslips form this quarter. If I select the last quarter option nothing is visible
Unfortunately, I can't find any information anywhere about starting to use Quickbooks in a situation where I'm ending my cooperation with an accounting office in the middle of the tax year and want to start accounting in the Quickbooks system.I don't know how to enter the preliminary values from the final report that my former accounting office sent me at the end of April this year.I received a "Profit & Loss Report" and a "Trial Balance Report".Should I simply enter the NET PROFIT value from the "Profit & Loss Report" as a sales invoice (only who to enter as a contractor?) from the first day of May?I understand this "Trail Balance Report" a little less, because half of it contains the same information as in the "Profit & Loss Report", but then various items start to appear, such as:4120 Computer Equipment - Cost b/fwd (Debit)4125 Computer Equipment - Accumulated Depreciation b/fwd (Credit)4126 Computer Equipment - Depreciation Charge for the Year (Credit)4600 Trade Debto
I'll always give credit where credit is due. After a disappointing and unannounced roll out of the new custom bookmarks where you couldn’t add more than one report shortcut. It now appears you can add multiple shortcuts to any report or page. For instructions, as Intuit don't currently have any. Navigate to a page and hit save "Bookmark this page" Name it, and save it. It can be a little quirky at time but this is a massive time saver. Below screenshot are all the shortcuts I've added, yes I've done one to the 'Taxes' page and renamed it to VAT!!!So far I've not hit a limit so not sure if there is one. If there is no limit then you can truely have a custom menu now instead of the limited ones offered in the standard bookmark menu section. Well done Intuit. Now please can we have a change log when these things are either fixed or changed. No idea how long this has been fixed please. The USA site gets one, so why not the UK!!! @JackS
Something isn't workingSorry, we can't update your account. Please wait a few hours and try updating again (9999).
Why don't product codes appear on a purchase order? Are suppliers meant to guess from the description what we need to order? I have read a few threads on this, none work.
the remaining message says "Your gocardless does not support to make multi-currency payments" - my templates are in sterling so I don't know why I get this message - the message started a few weeks ago
Why is Quickbooks Online so slow??? I find it slow at the best of times but for twice in the space of a few days Quickbooks is unusable!!!! I have been on hold for almost 25 minutes trying to speak to someone.
I have found that customers say they are replying to emailed invoices, but I never receive these. The Customer Facing Email is correct The customer does not receive any notification that their reply is not received. Can anyone help? Many thanks.
Is Quickbooks online not working again today - menu/dashboard not displaying fully.Quickbooks online Status never says there's any issues but when you check on downdetector there's lots of people having issues. Thanks,
So are Intuit going to dump another GUI change on us all without so much as a test or information as to when this will happen?Why all the constant changes? I think if you ask your customers who came over from Desktop is it was consistent year after year. Made for very efficient productivity.
I have only one weekly paid employee. In the past when he has not worked and his pay is zero I have still been able to file an FPS. However since payroll has been updated this is no longer possible. If he has no pay the following message comes up "You must either enter the hours worked or compensation amounts, or clear the checkbox to exclude employee from this payroll run" However if I exclude the employee the following message appears, "Select employees before you preview the payroll for them"The only way I have been able to process an FPS report is by paying a nominal amount of 6pence, which does not seem the correct action to take.Any feedback would be appreciated
Hello, I work for the family support charity Home-Start Herefordshire (1113432). We have been using a desktop licensed version of QB for many years. Unfortunately the PC it is installed on is on it's way out and we need to transfer to donated laptop. We only the use the most basic reports and cannot sign up to a subscription. How should we proceed please? Best wishes, [PII Removed]
