Other Questions

When posting the transactions from the Square App integration, I get the following issue: We couldn't Undo the transaction(s) due to "Uncaught in complete callback". Check account mapping in advanced settings and try again.But it doesnt say what to check or what is the issue.  Also, when posting the credit card transactions, is duplicating them multiple times.  Quickbooks support has not been able to help and keep referring me to Square, even thou Square information is correct and the app was developed by Intuit. 

Bank alert error anyone else getting this error We're still working with Royal Bank of Canada to fix your connection. Thanks for your patience.May 8, 2024

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Hello, We want to implement a late fee on our future invoices, where clients will be charged X% monthly if they are late. However, we want to know: what does "monthly" mean? Is it a calendar month (e.g., January 1 to February 1, March 17 to April 17, June 30 to July 31)?

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Hi, Is anyone having problems with taking pictures, while processing through the phone app, it gives an error message that is Validation Failed:  We're sorry, Quickbooks encountered an error while calculating tax? Have had several clients contact me and they're having this problem.  I've attached a picture of the error message and if anyone knows a solution, I'd appreciate it. thanks!

I processed a cheque to pay the payroll liabilities, however no forms were provided in time. I ended up paying this online at my bank. How do I change the transaction in Quickbooks to reflect this change?

Hello, I did a payment on QB desktop  this year in May for $1300 but the real amount was $50. How can this be fixed? Like just updating the payment for $50 and don't carry this mistake all year. It's as simple as that. Change the $1300 to $50. This happened on May and now we are July. So when I ask for a report, this error is fixed and don't have the unbalance that I have right now when doing reconciliation 

Something's not quite rightCheck your account details before you continue. You may need to select a different type of account for your transaction.

I need it for inputting receipts to help my accountant when calculating my taxes. I do not need the bank upload functions. However, after the sunset, can I still activate a newly purchased quickbook desktop 2020?

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Hi all,The company I work for owes $ to the government. The CRA has sent letters to a few of our regular customers stating that they are to pay them 30% of anything owed to us.How in the world do I record this (QBO) when we receive the payment that is 30% less than original invoice?Do I receive full payment and then create a JE showing the 30% going to the federal taxes account?Will our accountants hate me at year-end for doing it this way?Please explain like I'm 5 years old - this is all new to me.Thanks in advance! 

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Hello,I went to go process payroll like normal last night for our only two employees and was greeted with the following message: "employee profiles need your attention before you can pay them". Whenever I go to the Payroll to see what information might be missing, nothing is showing up as flagged. Prior to this week it was working fine and I have made no changes. I tried reaching out to chat support but it is also currently not working. I have tried logging on multiple browsers and devices and the issue still persists. Any help is appreciated. Thanks.

I don't have the admin password since one of the counters changed and now you don't remember, can it be recovered or reset?

I have tried selecting different tax options, making it inclusive of tax or not and still have no luck.

Hi,I wanted to see if others were encountering the same issues. The last two days have been difficult for us to access our online account. It either is super slows, says we're unsubscribed (we are not) or get this message: "An unexpected error has occurred. Please try again shortly.Shell service failed to fetch url - https://qbonline.api.intuit.com/v1/company/193514535827504/uibootstrap/slim-contextstatus: 503 If the problem persists, please contact support." I'm not sure what to do and was having problems getting through to an actual technician through the support line. Thank you,

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Create expenseValidation failed: Were sorry, QuickBooks encountered an error while calculating tax. Try reselecting the tax rate or reentering the product/service item and saving the form again.Please tell me how to create expenses from receipts, as it isn’t letting me anymore

Getting this error trying to save snap receipts and expenses. Have used this many times before. “ Validation failed: Were sorry,QuickBooks encountered an error while calculating tax. Try reselecting the tax rate or reentering the product/service item and saving the form again.”

We need the ability to schedule ANY invoice, not just recurring transactions. This basic function has been standard in email clients like Gmail for years. I've noticed this question raised repeatedly over the past four years without any updates to the program. Another feature that users would appreciate is the ability to perform progressive invoicing with custom forms. This feature could significantly streamline invoicing processes, allowing for a 50% deposit, followed by invoicing for a 40% interim payment, and concluding with a final invoice for the remaining 10%. This could greatly improve our users' experience with QBO.