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I updated to a new computer and then updated from QB desktop pro plus 2018 to the 2021 version. Now the font size for the pictures on QB home page is so tiny. The print seems to be normal. How do I change this. The person I had at QB help me with some other issues told me I need to have a mouse control the curser and I could make an adjustment that way. I do not have a mouse. Only the keyboard.
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I have a client who was using QBO but as they were closing up shop and selling their business, they ended their QBO subscription and were using a desktop version to store the information and close up the books for taxes that year. The sale of the company was only for specific divisions so the use of the P&L by Division report was necessary for financials and data relating to the sale. Now that it is tax time, we need to run a P&L by Division for the full year end but it is not available in QuickBooks Desktop and I fear that all of the division data has been lost once they took it out of QBO. Has anyone run into this before? I know that normal conversion issues are related to going from Desktop to QBO but this one is in reverse order. Any insight or advise would be greatly appreciated.
Hello Team. Help me understand the exchange rate used in the process of converting the balance of the bank account into USD. The main currency in the company is the EURO. Transactions are made at one rate, and the account balance is converted at a completely different rate. This difference for 2023 led to a discrepancy of more than 100%. Attached is a screenshot of transactions for 07/20/2023 help me understand the exchange rate used in the process of converting the balance of the bank account into dollars. The main currency in the company is the euro. Transactions are made at one rate, and the account balance is converted at a completely different rate. This difference for 2023 led to a discrepancy of more than 100%
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A a corporation, two of the owner purchased supplies for the business. No credit card transactions were accepted at this booth. The owners purchased supplies with their personal $ funds. I reimbursed them and wrote them a company check. How do I record the reimbursement? Thank you
I recently upgraded to QB Desktop 2024 and created a new company so had to update all the templates and create new ones. The template layout designer provides a ridiculously small window to work in on the left side of the screen. It used to use the full screen but no more. Why was it changed so that you have to move the window to a monitor that can enlarge the overall window. After editing just one form I have a neck cramp from having to get very close to the screen to be able to see what I'm doing. Is there a way to return that screen to full size so it doesn't take so much time to layout a form? I assist 6 companies and all are using QB DT 2024 - HELP!!!!!
When in the cycle count module and selecting items you want to count, under the "all fields" selector there is a "custom field". Is it possible to define what "custom field" is? We have a user-defined and added field in our inventory for "bin location", and we would to select items to inventory by bin location. How do we do that?
We are using Desktop Enterprise Solutions: M & W 24.0.When in the Sales order fulfillment worksheet, Dashboard tab, we have the following columns in the following order, L-R:Sales OrderDateCustomerShipping AddressItemsStatusShip DetailsSiteFulfillableAction Is it possible to add columns such as PO NUMBER?Thanks.
Just upgraded to Desktop Enterprise 2021. Now my printed forms all have gray colored rows, on every other row. They print very dark and we don't want them. I cannot see them in the layout designer. How can I make them go away? A sample of what a form looks like is attached.
My client does not use invoices. Deposits are recorded directly. Why can I not see these deposits (or any activity for that matter) when I pull up that customer?
Just wanted other users to see this. Our office has a client who called to get help upgrading Desktop 23 Pro to 24. She was told they didn't make a 2024 version, and the only way she could keep her information would be to upgrade to "Enterprise Gold" at three times the price. She was lied to and taken advantage of, and called us in tears once she realized what happened. I tried to report it to the fake "help" online chat, but got the usual nothing that their "tech support" has become. This company has a long history of hating its customers, but now it's going out of its way to take advantage of older users with little computer knowledge. I've never dealt with a company that treated its paying customers like such garbage and acted so surprised when it gets pointed out.
How may I create customize invoice? Currently amount equals to rate * quantity but I don't want that amount. We need our custom amount!
what happened to the switch account option ?it is no longer in the gear icon?was the only useful thing on here.
It is not where it used to be. Must be some amazing update.
All of a sudden I'm getting the following response for literally every single e-mail I try to forward. This began happening a little while after I updated my MacBook to the latest OS.I cannot find anything online about this. Anyone else have this problem or suggestions on how to fix it?? "Your expense receipt was included in the email body or your attached receipt was too small. Kindly note that the size of the attached image should be at least 45 KB."
We flip homes. How do we transer the WIP to the P&L after sale of property. Also how to receive credit for closing costs?
after upgrading to qb desktop 2024 our second laptop that us multi user enabled wants the update too. How do we upgrade the laptop to 2024?
I spent 2 hours on the phone with Support three weeks ago only to find out that this is a known issue and a fix was coming. When is it coming. Are your refunding some of our monthly payments?
Since QuickBooks is a product we pay for, there should be a way to stop the continuous ads trying to upsell on Payroll etc. from posing up on every other page. Please help!
Ok, so all my Customers are now Active in QBO. I've been in business for 26 years. There are A LOT of old clients that were all inactive in QBDesktop. I choose an old customer. Click Make Inactive, and get an error message "One of these customers has projects, unbilled charges, or recurring transactions. We can't make them inactive." Then I click Create Invoice to see what expenses are now there for that customer. It looks like all the expenses I had previously hidden for my clients are now unhidden. So, I click the little show me the expense screen, which takes me to a Billable Expense page where I can click a link to the expense entry. Most of this stuff is from 15+ years ago, so usually at this point I have to Make Active the item and sometimes a parent item. Then try to uncheck billable, but that usually doesn't work because "You can’t delete or void this transaction because it was created before you started tracking quantity
I've cleared cache & cookies on my regular browser. I've tried other browsers. Got as far as receiving the code on my phone, but still it just 'spun' and gave me a white screen.Anyone else having issues today?
Hello, My company recently migrated from QuickBooks Desktop to QuickBooks Online. It was advertised as being seamless; however, we have found some stark differences. Our business structure includes quarterly "charges" that we send out 1x every 3 months. It was be chaos if we sent out each individual invoice. We create an invoice for each item charged then send out a statement every three months. We need the following to occur: 1. We used to be able to send statements to customers showing a zero balance. That is no longer possible, as Online shows a "can't create all statements" message. Desktop had no issue with this and customers appreciate knowing their account was at zero. 2. The statements in Desktop were able to show quantity and rate. This does not show in the new Online statements. The only fix I've found is to include the "price" for items in the item descriptions; however, it leaves the customer to do their own math. That doesn't make sens
