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So the QB Self-Employed all has been giving me issues with mileage tracking for a while now. I no longer get the notifications that ask “was this a work trip” and the app is also constantly auto signing me out (which means my miles don’t get tracked). I’ve tried everything I could think of: deleted and reinstalled the app multiple times, rebooted my phone, changed my notification settings—nada. I submitted a support request through the app’s email form. My email was sent to [email address removed] I sent the email on April 2 of this year. I have tried to follow up multiple times and gotten no response. I have even called Intuit and the support person told me they’ll “get back to you in 1-2 days.” That was a couple of months ago. What do I need to do to get help with this issue? I guess Intuit doesn’t want to support customers who use the Self-Employed product anymore. It’s really awful being an intuit user sometimes. I’m sure many of you know what I mean. I hop
This happens when I click the “Save to Dropbox” link and when I toggle the save as “automatic” or “pdf”. Don’t have this problem from my desktop Mac.
I need to record an in-kind donation in QBO for nonprofits. Per the instructions, I set up the account, added the donor/customer, and created a sales receipt. When I tried to create a bill for the item, the vendor list doesn't include donors and you can't add an existing donor as a vendor Can anyone tell me what I'm missing?
Expensify is connected to QBO. There is an Expensify clearing account and an Expensify liability account that was created in QBO. Most transactions post to the liability account but there are a few that go directly through the bank account. Why are some transactions going directly through the bank account bank feed?
I created a new app and when I try connecting it, I go to https://qbo.intuit.com/app/appcenter/findappsI get the following:We're sorry, we can't find the page you requested.You may have incorrectly typed the address (URL) or clicked on an outdated link. I logged out, incognito etc...nothing helps. Any ideas?
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As stated, for the last two weeks anytime we invoice one specific customer, the email being sent to the customer shows a completely wrong negative total for the invoice. There are no transactions listed which account for the numbers that are being generated, and the invoices themselves show the correct totals. It's frustrating and confusing my client, and I.
I've been trying to upload a 300 item excel list for like an hour now, and it's always stuck on the spinning wheel. My last attempt was like 20 minutes ago and it's going. Is that too many for it to handle or what?
I get dozens of "get a small business loan" spams every week. It's one of the most prolific sources of spam. Now that Quickbooks is sending them I now have to also send Quickbook emails to the junk folder. I would think you want to know that any email with "secure a small business loan" is going to get the side-eye from every legitimate business out there. Nobody (in their right mind) seeks funding from email ads.
I feel like i am getting scammed here. I renewed QB Desktop and it's now an annual subscription. Online it shows, "Quickbooks Plus Annual Subscription Premier" with an expiration date of 2/20/2025. I also have an active Payroll subscription which has been paid. I received a call now telling me that I also have to pay for the Desktop Software every three years. I thought that the annual subscription is the only thing you need to pay for? This is either a mistake or extremely misleading. I have other subscription based software, such as AutoCAD and MS Office. On those, the annual fee includes the software. I have never heard of these being unbundled like this.
Hello,Is it possible to have line items on a sales invoice such as selling fee and commission that is based on the subtotal of items sold and not based just on the last item entered. As per the image attached, I would like fees and commissions based on $510.00 and not the last item entered ($210.00). Thank you.JR
We have a new volunteer who is going to be doing our bookkeeping with our QuickBooks. I simply need to find appropriate tutorials to get him started. What version do I tell him to look for?
Yesterday I spent the day clicking into individual customers' information and working with their recurring transactions. Each customer had five tabs of information -- transactions, recurring trns/templates, statements, projects & details. Today if I open a customer the recurring transaction tab is missing - so I cannot see what templates are saved for that particular customer. Instead there's a click link to "view recurring templates" which takes me to the big list. Where is the tab?!? I've relied on that feature heavily with this stupid new experience as I can no longer create a recurring template identical to an invoice I already spent time creating. And that tab, showing a particular customer's saved templates with their other information was one of the bright spots of QBO.
Greetings & Happy Holidays! We're trying to ship FedEx through QuickBooks. We found that when we select Ground, it automatically gets switched to Home delivery. Since we are shipping to a home address this makes sense. However, the way our account is setup, if we choose Ground instead of Home delivery, the cost is about $7.50 less per package. Has anyone experienced the system not switching your selection from Ground to Home delivery through QuickBooks/FedEx?
How do i grant access to a user to update QuickBooks Desktop?
This is for entering customer payments (of which I have 1000's).
Hello, Thank you for your time. We just got going with Enterprise 22. I am asking if there is a way to purge your sales orders that have been turned into invoices. I no longer need them in the SO que after they are invoiced. Thank you. Austin
can you attach/link an invoice and payment to a PO after the invoice has been paid?
The column size in Vendors has always been terrible-- why does it default to showing some columns way wider than they need to be, like attachments which is always only a few characters wide, while other longer ones are cut off, why doesn't it remember your column width settings-- but now it has completely stopped working for me. If I go to resize the columns, where I used to get a little two-direction arrow that let me slide the column to the width I wanted, now nothing happens, no arrow appears, and the columns can't be resized.
So we're a manufacturer that has to build up assembly items to ship to customers. We don't track labor per employee to an item we just charge a standard rate per item. The problem we're running into is when we make an invetory assembly if we put in line item for labor at a specified rate, when the assembly is marked up based on its bol the labor gets marked up also. Is there a way to have labor in an assembly build without its price being included in the markup of hte whole ticket item? Is there another easier way to do this that we might not be trying? We don't want ot break out labor seperately as then our sales team would have to know how many minutes of labor per item we make and that would be a huge list with variying times.
Hi, We are using QuickBooks Desktop for multiple entities. The challenge we are faced with is that we are limited to operating on max two company files at the same time. Is there any way around this? Is there a newer version of QB that allows 5-10 files to run simultaneously? Thank you!
