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When will the 2024 SOC2 report be available from Quickbooks Online and will I be able to access it myself? It's October and the primary admin has only been able to find the report ending 4/30/2023. Our auditors are asking for the report because the audit started this week. Could you at least provide an update to users so that we don't have to waste time calling the help desk? I've made two calls this week and neither support person could find anything at all regarding when the report could be available.
am trying to edit my default message for sales invoices. When I click on edit in that section, the SAVE button is not lit up, so I cannot save changes. I'm in private browser and had cleared my cache in other browser. ??
Why should I have to post this to a community post instead of going directly to the developer to notify them there is an issue?
This is for Invoicing and Estimates.
Quickbooks will no longer work on my laptop once I updated to Sonoma 14 / Apple. Does anyone have any idea what I should to to get all my records back etc... Upgrade to 2023 Quickbooks? Reinstall my 2020 system?
I am on accrual basis. I invoiced a client $1,500 on 4/20 for 50% deposit which I coded to deferred revenue. I received that $1,500 payment on 4/21, so that invoice is paid in full and is showing up as a deferred revenue liablitly as I should expect. I provided that service on 6/4- when I make my journal entry to recognize that by Dr- Deferred RevenueCr- IncomeDo I record that journal date on 6/4 since that's whenI actually provided the service? And then I can create a new invoice to income on 6/4 for the second half? Do I have that right?
Hello, Thanks for maintaining and contributing to this valuable forum. Could someone please give me some assistance? I am looking for someone who can help me learn how to build a takeoff form in Estimates. I never use Estimates for doing takeoffs. I always do the takeoffs with good old paper and pencil because the jobs are small. I would like to have 2 - price columns in the estimate, one price column for each of the 2 - supply houses that I use. I would like to choose which supply house I would like to use for that particular estimate and/or choose which supply house to choose for each item in the estimate. This way I can select the supply house with the best price or highest quality product or whatever.Ideally It would be nice to have 4 - price columns since I usually have to get a couple of items from Lowes or Home Depot for every job that I do.Thank you for the great help.
I just received a phone call from a 209 area code; I didn't pick up the call so it went to voicemail. It was someone with a very heavy (Indian?) accent calling himself Alex and stating he was from the Quickbooks support team and that he is concerned that we are not getting the latest updates nor are we synchronizing with.. here he added something unintelligible. I have no intention of calling this guy back and am going to assume it's a scam to try to get into my QB. My question is how do we know when it's legitimately a call from Intuit; do they actually call or only email? If they do call, how does the name show on the caller id? Also, if they do call, how do we discern that it's legitimate? What are the clues that it's a scam call?
It is about 3 days that Quickbooks App does not opent.It llaunches the first Intuit page and than a white page pops up with the icon turning in the center forever.it works for the first time only if I delete and install it again, but, after a while if I have to open it again the same happens!
Details: Main Customer Name - ABC Sub customer name - Colloquial (which is added under the main customer name) Main customer name has disappeared and everything has been changed to Collloquial WHICH IS INCORRECT.
We have several companies, and each has a name as its own type of business. How do I assign this bill payment to a specific type of business? I don't have a field in my bill payment - Business
Where can I see past payroll per payday?
Can you please tell me where are my checks received for daily deposits and how do I mark each check received for payment for my daily deposit to match to bank deposit?
No email... no call... no information at all from QBO. I just happened to look over the content when I sent an invoice and noticed my default message had been changed to "happy". I am most certainly NOT HAPPY!!!
I have a transaction from 2008 in a deposit that is preventing large amounts of data from being able to condense. The database is a gig, and it's on 2024 Enterprise Desktop. I' gonna play with a copy and see what happens if I pull that deposit. Banks have been changed many times since then so maybe it won't affect current banking? Cheers.
We have an old version of Quickbooks Desktop (2012), I need a new version but w the possibility to open a save from my previous version.Any advise ? Many thx in advance
Is there any permission?
I've been sending invoices and statements via Outlook Desktop from Quickbooks Desktop for many years. Recently, every day I have this conflict that appears saying I cannot sending through outlook. Close any open Outlook windows and try again. Is there a fix for this?
How to record refunds on your credit card for purchases that we returned
