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I've been using QB Online daily for about 18 months now (switched from desktop). When I logged in this morning I was greeted with a brand new look to my Navigation Home menu. Instead of it being laid out logically with tasks grouped by type (and easily found) I now have a Snapshot of our company finances. While this information is important, it's meaningless if I can't figure out where to go to enter the information that creates that snapshot! Also, I don't really want all my financial information splashed across my screen for any employee walking by to view. I've spent the better part of 2 hours trying to customize the layout, add favorites, or something, to make it usable. Does anyone know of a way to go back to the old layout?
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I have just used the Migration Tool to move my installation to a new computer. All of my attached files have disappeared. Is this a bug or a feature?
Somehow, I have a sub account of my credit card account that has the same exact entries in it as the primary credit card account. How can I clean this up so QB only shows the primary credit card account and not the sub account?
all other settings are there and are set up the printing of the checks goes to the printer but not to the tray the checks are in
Is there a way to restrict users from modifying an invoice after is has been saved?
I tried this a few weeks ago and got the same reponse - assumed it was because a payment was already in progress, but that's not the issue.
I need to do my payroll
what are the ways to take the quickbooks online certification exam? Online it says you can sign onto intuit online accountant and access the exam there but I just get a link expired alert. The only other way I see is through the NACPB but I have to take a fundamentals course that cost over $400
How do I get my contractor on TRACKED 1099 list?
(Vouchers)?
Every time I try to duplicate a journal entry, when I attempt to save the new journal entry I get a red JSON error at the top of the page.
I've tried to reconnect it multiple times and each time, I get an email from my bank confirming that it's been connected ("You've successfully linked your Navy Federal account(s) to the requested third-party service.") However, the connection doesn't show on QB so I'm unable to reconcile or view any of my transactions, including invoices that have been paid.
The last week of December 2021 we started syncing our Square transactions into QBO in "summary form". Suddenly, some of our deposits listed in banking do not have invoices that correlate. We suspect it is only transactions that had discounts on the invoice that are not syncing. I mapped the discount line from Square into QBO online prior to this problem. Please advise. Cathy B.
can you direct connect credit cards directly when using QuickBooks Online Simple Start.
I have found that user "system administrator" created an invoice on April 1st, I was able to find that we created a similar invoice on February 21st. Why did the system administrator create this invoice?Thank you for your help
Just want to print my 1099 that employer was supposed to have sent long ago, but Quickbooks made me create acccount but the 1099 is no where I can find it.
My mother has been Trustee for 1 Estate and 2 Trusts for many, many years. These are old entities which still have income from various properties and multiple beneficiaries. She is in failing health and unable to continue and I am taking over. She (as all the trustees before) maintained EVERYTHING in old ledgers and checkbooks. The idea of doing all this manually gives me hives. I'm not an accountant but would like to move these to an accounting software. Is Quickbooks a reasonable solution to manage these small, not complex entities? There are no assets to manage, there are just some mineral taxes to pay along with normal expenses, incoming payments from mining and gas companies (very small checks now versus years ago) and distributions to beneficiaries once or twice per year. Any advice appreciated.