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I often have to retry several times to get it to open. It gives me a long error code and a choice of "reopen" or "okay." "Reopen" does nothing. "Okay" lets me try to open it again.
Accepted Update to QB Desktop 2023 -- R6_25Returns Error 1618 "Another program is currently being updated" Solution: Complete the current update then update QB. Update then stops. But CANNOT load QB at alll. No other update running to my knowledge. Have rebooted the system couple times with no change. I'm out of business at this point. Anyone else having this problem with this update? According to the release notes this is a simple patch for a billing problem. HELP!!!
Specifically the Invoices look different as well as the side navigation in production. I want to make sure I have the same experience users will when using the Sandbox.
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Recently (since transaction fee update on Oct. 2), all of our PayPal invoice payments have been charged at 3.5% instead of the claimed 2.99%. Spent 2hrs with QBs support who claimed they were all "keyed" entries (which we don't do) - in the end, QBs support admitted there was an issue internally and would add our issues to the list for correction. Has anyone else observed incorrect transaction fees being utilized on their accounts? How long did it take to get repayment/refund from QBs for the errors?
I have my QB files stored on dropbox and use them across two computers (desktop and laptop). Everything seemed to be working fine, but suddenly, when opening the data files on my laptop, QB 2019 instantly crashes every time. I'm using the latest version, and I've tried the troubleshooting steps in other discussions (removing plist files, and also reinstalling QB) but nothing has worked. I'm able to open the issues fine on my desktop, and they are not open on another machine when trying to access them. I have not upgraded to Catalina so that's not the issue either. Crash file is attached - anyone have any ideas on how to fix?
Hi Community, today I got a random error message popping up on my desktop that seems to be QB Online related, however I was not logged in to QB when I got the error message. See attachment.Does anybody have an idea why this pops up? Best regardsNiklas
Hello - I have a client using QuickBooks desktop 2021. In the past she has emailed her portable file to me so I can file her monthly payroll taxes. In the past couple of months she's had a problem creating the portable file. She will go thru the normal procedure to create the file, saving it to either the desktop or a USB drive but lately rather than create the file once she hits "save" it kicks her out of the program entirely and doesn't create the copy. I don't know if this is a problem with her particular computer or something within the program that can be a quick fix. I'm wondering if anyone here has had this problem. Thanks in advance!
One of the oldest functions of business and business computing is the ability to print addresses on envelopes. I have been doing this in MS Word since Windows 95. For the past 23 years, I have easily been able to print envelopes out to hundreds of customers using Word's mail merge function with an excel database of customer addresses. But why should I have to keep a separate database of address to do this, if all of this data is already in QB. I find it difficult to believe that in 2018 the leading Desktop business software in the world cannot do this simple function which had been essential to business for the last 100 years. Can some tell if QB can do this? I want to print out envelopes for all customers that had transactions in excess of $500 in 2018. How do I do this?P.S. I don't want to print Packing slips or address labels. I want to print out Envelo
Yesterday I performed a "Rebuild Data" on my company file. I use Journal Entries for posting payments with a 3rd party Gym Management system so all my payments are entered using Journal Entries by importing an iif file. After the rebuild was performed a line item from a journal entry from back in May 2022 now shows up in undeposited funds and is ready for deposit when I select "Make Deposits" in my daily tasks. The issue is the entry already resides in my checking register and is reconciled from the May reconciliation. How do I remove this Journal Entry line item from my Make Deposits screen without affecting anything else? Quickbooks 2022
Running Quickbooks Desktop 2020 - Premier Prof. Services edition We have several memorized transactions set up. My question is how to get these memorized transactions applied without having to close and reopen the program? I was under the assumption that once it was set up it would automatically log the transactions rather than me having to close and reopen the program when reconciling in order to see them.
When I am finished working for the day, is there somewhere I should save my work so as not to lose what I have done???
Good Morning, I am new to QBO and just setup my Chart of Accounts as Income > Non-Profit Revenue. I have reconciled transactions against my linked bank account, but in the COA view it only shows me a "Quickbooks Balance" and "Bank Balance" column. Is there a way to see the current running balance for my income account? There does not appear to be any column selection options other than the few provided by default, so I don't know the running balance without running a report. Thank you in advance!
I am looking into a new invoicing software to replace the unusable mess that has been created. It almost seems like that's what they (QBO) wants us to do instead of admitting it's a big mistake and reverting back.
I contacted support 2 weeks ago as when I am entering a bill and I click on add new inventory item it does not populate my existing categories as it did before as it now only gives an option to create a new catagory. I received 2 emails the same day I called where they claimed to be working on it so after 3 days I called and they said they are still working on it and that other users are having the same issue. After 2 weeks I have no confidence that they will fix it which is so disappointing as I am paying $80 a month / $960 a year for the subscription vs. the desktop version where I paid about $300 a year on average buying 3x versions since 2005. So I am paying 3x times more for a product that is worse than the desktop version but also does not work as well. I was also sent an emails so I could take a survey but when I clicked on the link it opened a window saying the survey expired, was hoping to take the survey as maybe would get this fixed as I am not going to call again as that wa
I have entered an Owners draw expense and in the payee drop-down I chose “*My name (employee)” as that seemed to be the most logical entry. However, I’m not sure if that’s correct because I’m the owner and not an employee, per se. I recognized that this may have been an issue after discovering I could not edit this expense in the QB app due to the payee being “*Employee”. What should be entered in the payee field for owners draw? I want to ensure I enter this and any other owner draws correctly in the future. Can anyone advise on the appropriate way to do this?
I need to set the default FOB value for entering invoices. We use "Origin" almost excludively. This would save a great deal of typing time.
When I log into QuickBooks Online with my phone everything works fine. But, when I try to use ANY desktop browser the dashboard won't load.
Hi, I am using QB Premier 2020 Desktop. I cannot find Fixed Asset Manager in my QuickBooks.
I am in the Philadelphia area and I would like article on prices my services where can I find some .
We have QuickBooks 2023 running on a 2016 Windows Server for between 15-20 users depending on how many people are working on a particular day. Every 2 or so days I am having to run the QB tool hub and use the print fix. This happened on QB 2022 and now it’s happening on 2023 as well. Once the tool hub is ran, it does fix the issue but it doesn’t stay fixed. When users experience the issue they get checks, invoices, etc half cut off or the error “the form you are about to print does not fit on the page.” As said the tool will fix the issue and let the user print but they do not have any page modifications that should be causing this error. I run QB 2023 on my workstation with just me accessing it and I have never had any of these issues that the other users on the terminal server are experiencing. Anyone else having this issue or have any idea how to fix it more permanently.
I have lost almost all editable features for invoices and estimates since the recent upgrade. Tech support acts like I am the only person that this has happened to.
