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Back in Q1, the company misapplied a payment to a customer invoice (customer BAD) and I need to reapply the same amount to a different customer invoice (customer GOOD). Can I do the following with no problems with reconciliations or periods (outside the A/R balance for BAD would increase and GOOD’s A/R would decrease)? Go to BAD’s invoice and click payments made. Go to bad payment made. Uncheck BAD’s invoice to where to apply payment. Go to Client box at top and put in GOOD as Client Click Yes below. At this point, I stopped. If I hit Yes, will it be ok? Will QB next pull up GOOD’s unapplied invoices then so I can select where the payment should have been applied? During the first time, the answer was, "Yes, you can do it. " So here is where I am ---So doing this, given it is the same dollar amount and in Q1 2023, will not mess with any reconciliations done since then? Or any month end info, out
Scenario - I have about 160 product codes that I need to update the sales price for - how can i do a bulk update please?
Our business would like to start an affiliate program where in we select 3 people to promote the products on our website with Shopify. We need to understand how to pay the collaborators 1 time a month for any income they will receive and are there any other things we need to set up on quickbooks for accounting purposes to capture everything correctly.
I have an iPhone 13pro, using the latest iOS and updated Quickbooks Online mobile app. When I import an iOS contact into Quickbooks, I'm missing the email and telephone number. Address and name pulls over without issue. Any advice?
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I go to Edit - Preferences - Sales & Customers and there is no option to select "Don't Print Zero Items". I have looked into doing this before but we did not really have a huge need for it. However, it seems that it would be beneficial now to have this option selected but it seems to be missing. I have looked into all the options under Preferences and do not see it anywhere. Is that option no longer available? If no, how do I find it?Thank you,
If I go into say a payment record only to just view it and then close it, my browser will will look like it's closing it but only shows a blank white window. I'd have to refresh the window, but it takes me back to the main window instead of where I was originally at. Then I have to filter my search again and it's become really annoying! It's wasting my time and causing a lot of frustration when I have to redo my search repeatedly. I have noticed it doing that when I would update something from the categorized bank feed list as well. The only time where I see no issues with this is if I do any edits directly in the register window. I've never had any issues like this before. I feel like this is only happening because QB keeps updating their system to show us these new looks for the invoices & reports. I don't like it, it's too big, and it's causing issues. I know I can't be the only one who is experiencing this every time I save and close an item, or just closing an
I want to go back to just using QB Desktop and stop using QB POS. how can I get the info from QB POS back to the Desktop? Robby
I'm trying to make a GL account inactive. I've checked to make sure there were no transactions in it. When I click the option to make the account inactive, I get a message saying "failed to make account inactive". That's it. No explanation as to why or what the problem is. Is there another step? Thanks!
Greetings. Has anyone successfully used the Salesforce Connector by QuickBooks to connect to QBs Advanced, please? The product is built on Salesforce's Enterprise platform which is a requirement for the integration. We get a message that SF and QBs are connected but then we cannot "Import Settings" making the product useless. We are a small organization with limited IT skills so an out of the box solution is essential.Thanks!
Today as I am on vacation I had to call QB regarding a registration issue. Support person gave ID 101. Call was today November 25 at approximately 1145am EST. Please pull the recording, I was clearly annoyed and the person I spoke to only agitated the situation, by interrupting me and trying to belittle my knowledge of the technical side of support. My Question was simple. How do I sync data without having to call support? I didn't receive an answer and only got more agitated when the Rep started becoming combative and uncooperative. I shouldn't have to deal with peoples person opinions or attitudes while trying to solve a problem. I simply wanted to know if there was a way to not have to contact support every year because I chose to wait until December to download the newest version. I attempted to sync data online but was unable after 7 days to open company files. This is what I was seeking an answer to and instead ended up losing my cool and hangin
Hello, As part of my business I purchase products for my customers via a distributor and sell them to customers, sometimes at a markup. I do not hold inventory as I only order the products once the customer has paid for them. My question is, where in QBO do I enter my cost for these products so it can calculate the profit on the sales? I tried to create a COGS account but the only detail types available under that account type are Cost of Labor, Equipment Rental, Other costs and services, Shipping, freight and delivery, and Supplies and Materials. I thought it might be the last one, but the description for that is "Use Supplies & materials - COGS to track the cost of raw goods and parts used or consumed when producing a product or providing a service", which doesn't really sound like my situation. Thanks in advance for any advice.
Hi there! Have a situation where a "bill.com money out clearing" bank account in the chart of accounts has a negative balance of 300k and it looks like it's all A/P (bills) since there are invoice numbers in the memo column. I've only done very basic bookkeeping till now so this is very new to me but I understand that it needs to be zeroed out somehow. When I click on the "App transactions" (next to Banking) no apps seem to be synced to QB online so I don't know where these transactions are coming from. Anyway, I have all these payments sitting in the "for review" section and I don't know how to categorize them as I fear doing so may duplicate transactions. To add to theconfusion bill.com takes money out in chunks to cover multiple bills at once so it's not like I can match money going out to transactions in the clearing account. 1. Does it make sense that the A/P clearing account has a negative balance? Shouldn't it be positive?2. How can I offset this clearing account witho
why do all my columns from my customized transaction report not export to excel or pdf or csv
I have updated my POS SDK yesterday but it requested to change the laptop framework to 1.1 unfortunately I couldn't found it , anyone can help in this please ?thanks in advance nader
I am getting an error message when I try to "Add" Amazon purchase. It says: We couldn't Add the transaction(s) due to "Something you're trying to use has been made inactive. Check the fields with accounts, customers, items, vendors or employees.". Check account mapping in advanced settings and try again. The "see list" button at the bottom of the transaction isn't working. I can't see all the items purchased.
I have a sub-account I need to remove from the parent account. When I go to edit, the box is not highlighted for me to uncheck. What am I doing wrong?
Hello, When completing year end for a client last year, the accountant had me create a number of journal entries. We are working on year end for this year and now those journal entries are sitting in the account for the bank causing the general ledger and trial balance to be off by that amount. She has asked me to clear the journal entries but I cannot figure out how to do that in quickbooks - and is the accountant is not offering any solutions. I do not want to delete them as that will throw off last years year end numbers. But I need them to be cleared from the bank so that this years numbers can balance. Is there a way to clear these journal entries without deleting them?
Is there a way to enter hourly cost rates (burden rates) for projects (for employees and contractors) in QuickBooks Desktop. I know that in Quickbooks Online, you can enter these hourly cost rates and tack the cost of emplolyee/contract time in Projects (without posting entries as payroll expense). I have used these rates to see the profitability of projects. I don't see this option in Desktop (2021). Can these hourly cost rates be reported in project reporting in QB Desktop without having to enter a payroll expense?
My Quickbooks is "Set up Online Banking" Screen not responding. I am able to use other functions (register, checks etc). When I try to QUIT quickbooks nothing happens. I have entered a lot (many days worth) of transactions since I last restarted quickbooks. What can I do to make sure my updates aren't lost? MAC desktop version : QuickBooks Mac Plus 2019, R15
print checks button non responsive
