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My iOS app dashboard is now showing the income and expenses with 11 decimal places. How does this happen?
Hi all, non-QuickBooks power user here. I'm helping some relatives out with changing out one of their Windows 8.1 desktops that's on it's last legs, but it also runs QuickBooks POS 2013 Pro. I wanted to avoid additional deltas besides an OS change, but couldn't find anything documented online regarding whether their existing software was support on Windows 10. In addition, they don't have any of their original installation media. Is the 2013 version supported on Windows 10? If so, any idea's on where to find installation media? I started planning for just moving to the current version, but figured it was worth a shot to check for an alternative route.Thanks all.
I have seen other posts about the lack of Sales Order function on QB Online. Our business relies on an accurate inventory for forecasting as well as our quantity on hand vs quantity available. The desktop version was able to prompt us if we did not have enough inventory to fulfill all orders, however, QBO Online does not seem to have anything that would alert us. If two customers order the same item and we only have enough to fulfill one of the orders, the quantity on hand will only show the total amount without taking into account what the other customer had ordered. The quantity on hand is not updated until the transaction is posted (invoiced), which is not ideal since orders are not invoiced when they are placed; they are invoiced after they are shipped. Is there any way to keep track inventory that has been ordered but not invoiced yet?
I am running QuickBooks Enterprise Retail V21 R14 in multi-user mode from a Windows Server 2019. I had a laptop fail and bought a new device that came with Windows 11. The user when using QB is getting a warning message every 60 seconds or so Error Code -6189 -66 - picture attached.The error starts to pop up before the user can even log into the database. All of the other users are on Windows 10 and have no problems. I have rebuilt the database with no issues. We have repaired the install, uninstalled and reinstalled, used QB Tool Hub, yet the problem still persists. Windows updates are current.
Hi Is there a way to bulk download all receipts that are uploaded into the receipt section and aren't linked to a transaction?
My accountant has created a Balance Sheet account for Pledges Receivable that is separate from Accounts Receivable. How do I create an item that ties to Pledges Rec. on an invoice/pledge? Thank you.
Yes I have changed my advanced settings it does zero to change this and I need to go through every single credit AND bill and uncheck allllllll the ones (I had no intention of paying) every single time - there. is. no. logic. to. this!!
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I have a company in our system as a customer. However, we will buy something from them and need to issue a PO so they are now a vendor/supplier. The system will not let me set them up as they there is already a customer w/ the same name. How do I do this?
I am so upset been on the phone with QB agents for 3 WEEKS! Everyone does the same troubleshooting issues, says that I will receive a call from an agent higher than them and NEVER DO! I am so sick of doing the same thing and them coming up with different solutions and THEY DON'T WORK. I HAVE DONE THE SAME THING WITH EVERY AGENT AND THE OUTCOME IS NO DIFFERENT AND YET THEY CAN NOT HELP ME UNLESS WE DO THE SAME TROUBLESHOOTING ISSUES AS BEFORE. WE ALREADY PAY THE FOR THE INTUIT DATA PROTECTION SO WHY NOONE CAN HELP ME OR GET MANAGMENT TO ASSIT. I AM ABSOLUTELY APPALED AT THE SITUATION AND NO SURE HOW TO PROCEED CAUSE THIS PROCESS IS STUCK ON REPEAT! THE ONLY SOLUTION I CAN THINK IS TO STOP USING QUICKBOOKS ALL TOGETHER
There are two deposits that are showing as "added" rather than "matched." When they came through the bank feed, they were matched to the corresponding invoice and are showing on the customer account as paid.Because of the different categorization, the bank balance does not match the chart of accounts balance. How do I resolve this so the payments are posted accurately and the two balances match?
Is it possible to fully customize a report in Spreadsheet Sync? I want a report with sales per representative to calculate automatically commissions; it seems that I can't choose the fields to be extract from QBO through Spreadsheet Sync.Many thanks for your help.
I am interested in using LIVE bookkeeping. I have two questions. ONE, how is it going with some of you who have small businesses? TWO, do I have to pay the $1000 for the cleanup before I can begin paying $200/monthly for their LIVE bookkeeping services?
Good morning. Our primary admin for our company was unable to log into her account one day. I logged in to see what happened, and she was no longer appearing as a user in our account. I invited her again to be a user, and when she tried to create an account, it said that she already had an account; however, she is unable to access it. I would like to know how to get her re-added so she is able to log in again.
Hi. I am using quickbooks 2013 desktop. I need to create provision for doubt ful debts. When i create one account under A/R with and make journal entry, in journal entry it ask for customer name, because with out customer name you can not save the entry. And when i enter customer name it reduces the amount from receiveables. What is the solution
I run a small sports trading card business on eBay, and I'm struggling to understand how I should track inventory of sports cards hobby boxes. Hobby boxes contain multiple sports cards, most of which are worthless, but in some cases there are a few cards in a box that will be sold. For example, I may purchase a hobby box for $30 that contains 25 sports cards, and only sell 1 card for $50. In another example I may purchase a hobby box for $99, and not sell any cards because I'm holding on to them or they are completely worthless.
My client does HVAC repair. She uses QB Desktop Enterprise. Many of the parts she uses are purchased for individual customer work orders. The items are entered on the customer's invoice using non-inventory items, services, and sometimes inventoried items. The non-inventoried items have an income account of "Sales" on the item card. She currently enters the vendor bill by listing the non-inventory items in the ITEM tab. Should she be entering the cost of the non-inventory items in the EXPENSES tab instead (without any item details) with the account of Purchases (COGS)? I think it is throwing the reporting and not going into COGS account at all when entered under the ITEM tab.
The customer service at QB is a joke. NOT 1 person can help with ANYTHING. I am a new customer, hasn't even been a month since I started to use the service. Just opening my business and getting everything setup before we start. That being said, I got everything setup for my business on QB online with no problem. System seems to work fine thus far. Kuddos for that part. Now to the issue I had, I ordered a Car Reader the same day I setup my account with QB, this was about 2 weeks ago. Got the Card Reader, so far so good. I open the Card Reader and go to sync it with my phone,it connects as expected then automatically disconnects and gives me an error to check compatibility, I am using an iPhone 11 Pro Max, all software is up to date. Trust me I had to verify that to 4 different support techs. Attempt 1I search this community to find out what I can do to make it work. I TRY EVERY possible solution in the community. I post to get help, a QB tech specialist o
I have Quickbooks 2014 Premier Contractors Edition. I have just moved it to my new laptop with windows 11. The only issue I have found so far is that when I go into "Write Checks" the "Expense" and "Items" area runs to the right off the screen and I cannot access the column for "Customer/ Job Name". I have seen this issue in other posts and have tried to fix the issue as detailed but no fix. Anybody have an idea?
Many of the transactions in savings and checking are not checked. If the tranasaction is not checked does that mean I have not reconciled it or simply that I just need to confirm it? If the transaction is valid and accurate, do I simply check the box?
We recently upgraded to Enterprise 23.0. Due to the cost of additional users, we opted to pay for just a single user. We use the SDK 13.0 tool to push invoices into QB from another piece of software, and this requires QB to be in multi-user mode to work. When I try to put QB into Multi-user, it crashes. Two questions:1. Is it crashing because we only have a single user license?2. Is there a way to allow the SDK tool to push invoices into QB without paying for another user license? If so, how?
I am taking the course and hope to pass the certification when I am finished. Is there a study guide to prepare for the exam?
