Payments

Hello, we are writing a check to a credit company with Expenses, COGS, and even non-approved items like employee personal expenses on the bill. The check form has 2 tabs: Expenses and Items, what goes where and under which account? Thank you.

I used to use QB for credit card processing, but have ceased doing so two years ago. However, when I did, I did not realize that QB put the payment into Undeposited Funds and I manually selected to record the payment by NEW - RECEIVE PAYMENT  and selected the customer saw the outstanding invoice and manually selected the bank account that the money went into. Now I have tens of thousands of dollars in undeposited funds. How do I clear them since they were received and physically deposited at the bank? Thanks for any help

I send out about 75 invoices each month and it would be helpful to be able to just input a key command to send off the invoice instead of moving my cursor up to the "@" symbol or the pull down menu. Thanks in advance

The QuicklBooks account link widget accepts my AMEX login credentials and I'm able to see my other cards, but the Bonvoy (formerly Marriott) card does not appear.  It is a personal card, but I've even tried the business card link just to be sure -- same result.   

What are the steps to Accrue Bonuses in QB desktop?

What are the steps to Accrue Bonuses in QB desktop?

I had to prepay my vendor a deposit of $2500 for heating oil while waiting for an account to be set up.  How do I enter a prepay to vendor?  I will have also have bills to enter to deduct from the prepay and I will be left with a credit remaining.  Thank you

Hii have a client who is cash basis and sent a client an invoice, and received a check for the invoices. When marking the invoices as paid and matching the check deposit to the invoice, it automatically shows as account receivable on the profit and loss statement. I understand why it’s going to accounts receivable but I’m not sure why it’s staying there and how to move it to service income. Because the client is cash based they technically are supposed to have the accounts receivable but because they sent invoices it automatically routes the payments there and I’m not sure how to change it. When matching the deposit to the invoice the client list his bank account and service income but for some reason it just stays under accounts receivable 

Hello,  I have a client who is uses cash basis and he sent his customers to invoices, a few days later they paid him with a check and he marked the invoices off as paid and matched the check deposit to the invoice. But for some reason under the profit and loss statement it’s showing under accounts receivable and I’m not sure how to move it from accounts receivable to service income. Because he uses cash basis he technically shouldn’t have an AR account but I’m assuming because he sent the invoices it automatically put them in the AR account. When reviewing the invoices and transaction for when he matched the check deposit he has his checking account listed but for some reason it still listed under the AR account does anyone know how to fix this 

I am trying to get a link that I can add to my webpage to "Pay Now". My old processor had a portal that I could link from my webpage as well as on my 3rd party (Non-Quickbooks) invoices. I am an accountant and want this for my own practice. I went through a bunch of stuff with a tech person via chat yesterday and it was a waste of an hour. He was able to show me how to do it for one of my clients but the same option to get a payment link was not available on the accountants' own practice page. I cannot be the first one who needed this. I have a Quickbooks merchant account already.  

Hello,We are writing a check to a credit card company. The statement has charges for COGS, Expenses and even non-approved employee personal expenses.  COGS:Materials for a jobExpenses: Band Saw for the ShopPersonal:  Chewing tobacco On the check form there are 2 tabs: Expenses & Items. The Expenses Tab has a pull down with the COA Items and the Items tab has a pull down with the item list items. What goes where and under what item?Thanks

I created a new Vendor, but in error, I selected the customer list.  So when I paid the bill its not showing in the Vendor Summary of Transactions Report, but instead as a negative number in the Customer Summary of Transactions Report.  The error occurred in 2022, and I caught it when I was preparing 1099s.  Fortunately a 1099 did get mailed,, but now I need to know how to fix it in QB to show as a Vendor payment, and remove the name from the Customer list, if that's possible.  A fellow coworker with more Accounting experience than me, and is fond of JEs, advised I can only fix it with a correcting JE.  But from what I'm learning a JE doesn't always fix things or should be a last resort.  I need help as I don't want to do the wrong thing and make a mess of it.  Please advise.

I deposit a check via mobile deposit. The check when thru, it show in my bank account I even math the transaction. but days later the bank make a return deposit do to check not been legible. Now I have the return deposit as an expense under the clients name. The client shows now a balance. How I can eliminate that balance from the costumer. 

I recently added a number of expenses to my account but must have added some into 2021 rather than 2022 and it threw off my company balance sheet for taxes. Is there a way to find the transactions that were entered at that time so that I canfind the ones with the wrong year?

I have my credit card and checking account linked into quickbooks, I categorize my credit card transactions as expenses . When I pay my credit card with my checking account it comes over as a transfer and it’s labeled expense. Would I need to record this a “pay down credit card to make sure expenses are not duplicated?  So for example I spend $800 on a business expense with my credit card and I categorized it as a expense, when I got to pay off that $800 credit card bill from my checking, it labels that as a expense and now it looks like I have a 1600 expense but it should only be 800. How do I stop this from happening 

how do I post an expense I paid in cash?

Hello, Is there a way to add to an existing invoice in the Go Payments App? Let's say the customer decided to use a credit card, we charge a convenience fee for that, but it is not on the existing invoice, is there a way to add it on the Go Payment app?

Is there a Payment Link I can add to Statements?

After a few years of trying to collect on an invoice from 2015, I received permission from my boss to write off the bad debt in 2019. Today, out of the blue, the customer made a payment for the full amount of the original invoice. Our company accountant has closed our books through 2019. How do I undo the old write off and apply today's payment (2020) to the old invoice without altering the books from previous years?TYIA for your help!

Hi, For example, I have a bill of $3600 dated December 15, 2020 to be paid in $300 installments throughout 2021.  If I create the bill for December 15, 2020 it shows the whole expense for 2020 even those I did not make any payments.  I want the expenses to be recorded for 2021 while still recording payments against the bill.  How would I achieve this other than by setting up a reoccurring invoice?  Am I assuming it would be through a liability account instead?  This is more so I can track what is remaining to pay on the bill. Maybe I'm just over-complicating things which I tend to do. 😉 Thanks!

We started using the Melio bill payment function this year.  Upon reviewing our totals, it seems that when looking at the profit/loss or trial balance, there are duplicate entries for these payments.  There is the a/p cash transaction but then there is also the transaction for the expense account/cash transaction.  I

Is there a way to set up automated percentages to be applied to bills?  Our organization allocates a number of operating expenses to different classes/departments based on the same percentages. I know I can set up a recurring bill for each vendor but that would still require manually entering the allocation each time I set up a recurring or non-recurring bill.  

Every time I send out an invoice and they pay me, I select received payment. Then I send the paid invoice to my client. However when I go through my quarterly earnings it is saying I made way more than I have. I go through and it looks like it is taking the total from the invoice and the receive payment as two separate transactions instead of the same one. Example: customer is invoiced for $450. They hand me a check of $450. I click receive payment and send the paid invoice on its way. But when I look on sales the invoice is complete and payment received are both the same. Didnt realize this was a problem until I looked at last years numbers and it said I made 65k but I only made 45k. It double a lot of my transactions. Can someone tell me how to stop this from happening again.

Hello, I have a user who is Company Admin and yet they do not have permission to pay bills online. How do we correct this?  I followed the instructions to add a user to the bank account but there is no bill pay on the left menu after selecting the gear icon.  Thanks.   

I created a new invoice with more details for a customer that needs tickets in and tickets out for our trucking firm. Eveything works except I cannot type anything in the ticket out field. Help pleasse!