Payments

I entered a credit card and it's info into Bill pay. Paid the bill. But, neither the details nor the paymet show up on the Credit card register. Is there a way to transfer the info from Bill pay register to the cc register?

I searched this forum for a similar situation and found some, but not quite what I have.  I have customer payments deposited, both checks and credit card, and I entered them into QB as they come in, using the date they came in.  When trying to reconcile the checking account, QB will combine deposits made over a time span of 10, 12 weeks, for example. The Deposit column, in the bank register/bank account window in QB will show a deposit for $10,526.11.  When I Edit the deposit, it will show 13 individual deposits totaling the $10,526.  However, none have a deposit date on them.  However, when I back track to find the actual payments in the list, they are from 3 months ago to current.  I cannot reconcile the bank account because a deposit was made in February, but doesn't show in the deposits until the total of $10,526 logged in the month of May.  Therefore I cannot reconcile most of the year.  I thought there was a way to change the status or

under an "Admin" login I can write a check, and once the payee is selected,  categorizations I made on the last check to the payee will appear below (QB 2019 Desktop Pro).   But another user, who has full QB rights,  performs the same task (writing checks)  but doesn't get "last check's" categorizations. anybody know where to go in QB to set this option (or fix the situation)? 

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Customer very slightly overpaid an invoice and will have a new bill soon. How do I create the overpayment credit to leave on the account?

I sent out a payment link to customers for final payment on invoices that have already been created.  When I received the payment, it created a sales receipt and automatically shows the deposit in Quickbooks Bank Account. How do I apply the sales receipts to the invoice?If I delete the sales receipt, does it delete the deposit within Quickbooks Bank Account?  The deposit in Quickbooks Bank Account has grouped sales receipts together as one deposit. When I applied the payments to the invoices, it created duplicated deposits for my checking account. Thank you for your help,Debbie  

I am accounting for a small business and I'm quite new, so if anything below doesn't seem like the most efficient way to do something, please let me know! I am accounting for a small business and I'm trying to keep track of a bunch of transactions. There are two places which the money for the business has come from: the owner's personal funds and the business checking account. There is only one card associated with the business checking account, but multiple personal cards and cash flows the owner has which he's used to personally fund the business. I have set up two accounts in quickbooks online. One which is linked to the business checking account and one representing the money coming from the owner's pockets (I renamed the default quickbooks account). I have named these accounts Business Checking Account and Owner's Personal Funds.  I want to create credit cards underneath each of the accounts, but I'm unable to do so. When I go to the Chart of Accounts, hit new,

I have 3 bank accounts linked in QB. How do I know what bank account of mine ACH payments go to if customers pay via the emailed invoice?

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Hello, In our company, we develop internet platforms and need to transfer small amounts from our business account to these platforms for testing and maintenance purposes. The money is debited from our business account but does not leave the company. How do I have to book these "expenses" correctly? I've thought about creating a clearing account and posting these expenses as "production costs", but I want to make sure this is the right way to go. Thanks a lot in advance for your help! 

Where do I go to be able to accept Zelle as a payment?

Hello, There are a number of payments sitting in an Undeposited Funds account, going back to 2020.My question is- if I hit the "Un-Apply Payment" button on a payment that was recorded in error, will the affect past periods?  I see that after I click this button, the invoice shows as outstanding.  When I try to receive payment on the outstanding invoice, a credit had been created for that amount.  Is it okay for me then to apply that credit to the invoice, and then deposit the payment that had already been sitting in the undeposited funds account?  Screen Shots attached. Thanks, and I appreciate any feedback !! Lindsay

I just wanted to put this out there to see if anyone else is having this issue. When paying a vendor via ACH bank transfer, (on multiple occasions) I have copy and pasted the account number into QB with the routing and when the final screen comes up to summarize payment details the last two numbers in the account number have changed to random numbers. So I have to edit again and correct the account numbers. Is this happening to anyone else? 

im trying to send statements but my clients showing up are old clients with no balance. where are my clients that have a balance

Good afternoon,When we receive payment from a customer, we were receiving it in and then matching when it came through the bank feed.  That seems to double post the payment.  Is that correct?  We handled it that way as a double check for checks being deposited.Thanks for any assistance you can provide!

I paid an invoice with a check which a coworker had paid by credit card, resulting in a credit balance on that vendor's account on my books. The vendor inadvertently deposited my check, so I can't just void it on my end. The vendor did not want to have the credit balance on their books, so a check was written to me to correct the balance on their end.   How do I book the check to cancel out the credit balance in the vendor's account? Thank you. 

Hi all!  I have a 4 item sales order that has releases so each is listed separately with the ship dates. Accidentally invoiced the same line item twice, so it shows on the line item that we shipped 100 instead of 50. The second line item (which should have been the line invoiced) still showing open. This is from earlier in the month and was just caught now. Is the only way to fix this to delete the invoice and create a new invoice that pulls from the correct line? Is there any way to allocate the line items correctly without having to redo everything? We've created an internal note to keep track when we receive the payments, but it seems like there should be an easier way to do this. I don't want to just close out the line on the sales order because I want to match with what actually shipped for that ship date. Thoughts on maybe an easier or better way to do this?!  Any help would be greatly appreciated.  Thanks, 

Hello,A. Can anyone tell me how to set up court ordered garnishment for a 1099 Vendor.B. 1099: Do I include the amount paid to Franchise Tax Board for their garnishment?Thank you!Cheryl

I successfully imported iif file for customer payment of invoice but payment is not applied to related invoice. I need help to apply payment to related invoice. I attached the iif file used to import transaction in QuickBooks. Following are the transaction detail  and the code I used to to import the transaction in QuickBooks Desktop:A; Transaction Detail1: Customer name ABC Party2: Invoice no:0510053: Payment method :Visa4: Amount : 22.265: Date :09/26/2020 B: Code!TRNS TRNSID TRNSTYPE DATE ACCNT NAME AMOUNT DOCNUM PAYMETH!SPL SPLID TRNSTYPE DATE ACCNT NAME AMOUNT DOCNUM PAYMETH!ENDTRNSTRNS PAYMENT 09/26/2020 RBC Revenue ABC Party 22.26 051005 VisaSPL 051005 PAYMENT 09/26/2020 Accounts Receivable ABC Party -22.26 051005 VisaENDTRNS Thanks  

I received a payment on 11/15/22. I checked on a desktop the status of it since I haven't received it in my bank account.  It states it is under review, please check your email for more info. However I did not receive anything in my inbox or spam. How did you resolve this issue?

I have been in business for over 13 years and dealing with the same customers who typically deposit by ACH . I got a promotional offer to work with quick books which I accepted. I sent my 1st invoice to a customer who always pays ACH. Typically I get the ACH within one day and with no fee. For this invoice I was charged over $200 only to be told my deposit was being held and they needed information which I quickly sent the same day within an hour. This customer paid on Friday the product I'm purchasing is from overseas comes in a 20 yd contayiner into the port. I was supposed to pick this product up on Saturday and now with this hold I am late  sending the funds into an escrow account with the maritine attorney and I'm receiving legal notices about daily fines from  customs at the port. They have started charging a 100 per-day for everyday you do not clear the container. They require a copy of the escrow as a paper trail for the purchase which I cannot send in to the escrow a

When someone from sales edits an invoice that already has a payment applied, it disconnects the payment from the invoice. Is there a way to prevent this from happening?  Also, sometimes, they delete the invoice to revert back to the sales order in order to edit for inventory purposes, and then recreate the invoice. From an operational standpoint, it is not possible to stop the people from editing or deleting the invoice. 

I accidentally zero'd out an invoice. All I wanted to do was change the Service/Product to say deposit, not site work. Now when I try to revise it back; it says "error enter a product/service", but I have 1 there. 

I have a customer's check payment downloaded in my bank feeds.  I'd like to apply it towards an invoice he has open, and leave the rest as a credit towards future invoices.  How would I A)categorize it from the bank feeds B)apply it towards those invoices C)apply the remaining funds from the deposit as a credit?Please direct me step by step. 

If a customer short pays an invoice by a couple dollars, there's an easy way to discount part of an invoice in QB desktop.  I don't see an equivalent method in QBO.  How would it be done?  Thanks