QuickBooks Q&A
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We have just discovered that no employee has received a paystub notification since 12/30/24.They should have received one on Jan 6th and again on Jan 13th.I've checked a few randomly and the Email Notifications is turned on in their profile. The email is not going to spam/trash. Their emails are correct and they did receive the W-2 notification that went out separately. I know there is no setting in the Quickbooks Admin console for turning this on or off, so it must be a Quickbooks issue. I've tried contacting support but they are closed at the moment. I've sent feedback and am posting here for further notification.
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Revolut recently migrated to a new bank provider. As of that time, the integrations connect, then drop a day or so after and request reconnection. This is incredibly annoying.
Hello,I was wondering if Intuit is collaborating with CPAs or potentially competing with them. Some of my accounting clients have noticed the 'Live Bookkeeping' icon on their accounts, which is provided by Intuit, and it has sparked some curiosity. Could you provide some clarification on this?
I'm trying to figure out how to categorize a credit card payment in my quick books. In December 2024 I mistakenly paid my personal credit card bill using my business bank account. I realized afterwards so I then transferred the exact same amount from my personal account into my business account to balance the charge. However now I don't know how to categorize each transaction. If put it as an uncategorized expense and then income, it balances but doesn't seem right to me. Especially as my end of year profit/loss report shows more expenses and income than is really the case. Thanks in advance.
Hello, Quickbooks is not withholding or accruing the correct amount for the Maine PFML program. The rate should be .05% (1/2 of 1%) but QBs is calculating the amounts as .005%. This is resulting in significant UNDERWITHHOLDING on the employee checks that will have to be made up on future check. I confirmed that the employee rate is correct on the Payroll Item list. Is anyone else having this problem? Have you found a solution? Thanks!
We did not purchase trucks. We did a guy a favor and put quite completed his jobs for his customers and he gave us trucks and some office supplies. I have all of the asset accounts added, just not sure if I should put the blue book value in as the "opening balance" or if I should do it another way please help. Thank you
Hi,I have Quick books desktop 2020 pro version. I am wanting to use the advanced inventory featured but it is grayed out. What can I do to fix that problem?
Hi there, I have Quickbooks Online and my Business Partner accidentally occasionally uses his personal card to pay for business expenses, but still uploads the receipts via Snap Receipts (on the app), but I obviously can't match them to our business bank account. I review them in receipts and use 'Owner's Equity' as the bank/credit account and allocate them to the correct expense account (i.e Travel Expenses) but then when I get to 'create expense' it says: Something's not quite rightYou need to select a different type of account for this transaction. I assume because I am using an equity account instead of a credit/bank account? I have in the past, downloaded the receipt, created a journal entry and then uploaded the receipt to that instead, however this is quite time consuming if there are a few transactions. Is there an easier/quicker way to do it straight from the review receipts section? Thanks, Michelle
I filed my W2 and did not have Quickbook file automatically for me. I can not find where to print my W-3 I need to file. I have paused my Quickbooks account because my business is closed however I was able to print all other year end tax info. Can you help?
Hello,I have QB Desktop for Mac. I have QB set up to track both personal and business expenses on the same P&L. I use the account types "other" to keep the personal expenses on the bottom of the P&L. I am running into trouble with a reimbursement for a credit card charge made with one of the personal credit cards. The personal credit card balance was paid with the personal checking account. Later, funds were transferred from the business checking account into the personal checking account to cover a portion of the expense, which is deductible by the company. If I categorize the transfer from the business checking as "meals and entertainment" it does not reflect on the balance of the personal checking account. If I transfer the money directly to personal checking the balance for both accounts is correct but there seems to be no way now to categorize the purchase on the P&L. In summary, it seems there is no way to have a reimbursement transfer between checking accounts r
Is there no longer any way to Import my budget into QuickBooks Enterprise 2024?I feel like I've wasted an entire day trying to get the budget to import!
The update button is missing from my banking tab and has been for a couple of weeks. It seems to update automatically about once a day, but it isn't catching the most recently available data which is just annoying. I reported it to Intuit and they said they were working on it, but it doesn't seem like it should be taking this long. Is anyone else having this issue?
When I send an email to my client, the PDF invoices are not attaching to it.
Why aren't the End Users receiving QuickBooks Online Technical Support Surveys anymore? I used to receive a survey every time I spoke with a QuickBooks Online Technical Support person, but not anymore.
I am requesting a meeting with the President/CEO of QuickBooks Online/Intuit. How can this happen? I will fly out to Mountain View, if needed. As a 1992 QuickBooks Veteran, I am 1000000000000000% Disappointed with QuickBooks Online and would like to meet with the Senior Leadership of QuickBooks Online/Intuit. I want to share my logs detailing my experience with QuickBooks Online. Hopefully, gain some insight into their justification for the poor performance of QuickBooks Online!
Is anyone else experiencing the glitch of being logged out of QBO when clicking on an old invoice or attempting to create a new invoice? Started occurring for us around 2:25pm central time With daily invoicing underway we need this glitch fixed asap. We've replicated the issue in 3 browers - Chrome, Edge and Firefox so it is an Intuit issue not a browser issue
Quickbooks online has been having issues with banking transactions for over 3 years now (Square App) It went totally down for us just before Christmas. Have been told that there's a known issue and we would be notified when it was resolved. I have not been able to use the program for almost a month. I have not been able to stop the monthly debit for the program either. Is anyone else experiencing the same issues or is it just us?
I have customers missing from the customer list. I've activated all the customers, it seems. They just have disappeared - and the invoices I sent to them.Where are they hiding?Do they just go away?
I'm trying to start submitting my tax forms online instead of printing/mailing them. I have received a TCC # from the IRS, but when I am about to submit the form electronically through QB, it's asking for a 10-digit code. Is this the 10-digit PIN I received from the IRS when I set up the Designated Official for the business entity (through the SSA's BSO) - or am I supposed to wait on another code from QB or somewhere else? Any help would be appreciated.
Has anyone in Alabama processed 2024 W2s yet using QuickBooks Enterprise Solutions (desktop)? I can NOT determine how the amount of EX OT Wages in Box 14 was calculated because it does NOT equal the total Overtime (x1.5) hourly wages paid 1/1/24-12/31/24 per the Payroll Summary. Further, I am unable to reconcile state wages in Box 16...likely because of this same issue. Thanks in advance for any feedback or solutions on this issue.
Today, the Online Payroll System added a "Pay Schedule" to our Payroll Records WITHOUT permission. I used to be able to delete pay schedules, but not since they updated the software. Now, I have to be burdened with calling the HORRIBLE Tech Support to remove items. I spoke with five (5) different Online Payroll support reps who could not remove the "System" generated "Pay Schedule." After going round and round with them, the 1st Tier 2 support rep ended the support claiming all of the Tier 3 techs were in a meeting, so they couldn't provide support. They were the only ones who could fix the problem. The 2nd Tier 2 support rep blatantly LIED claiming the "system" generated "Pay Schedule" had been used, so they couldn't delete it or make it inactive. When asked to state which employees it was used on, the Support Reps ended the call. For the record, the "system" generated Pay Schedule has NEVER been used! As of 01/16/25, after 6 hours
Is anyone else having an issue with estimates? When I attempt to create a new estimate or open an existing one I'm prompted to sign in again. This happened on several browsers from different computers. Does Intuit have an idea that this is an issue or not? There's no way to speak to an actual person so I'm not sure what to do next.
If an employee is terminated, will they still be able to access their Workforce account, particularly for when W-2s are issued? Thanks!
