QuickBooks Q&A
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I've been using the quickbooks mobil app to snap and match receipts and it stopped working. I still have the app but it starts to load but when you try to sign in, it immediately closes the app
Ever since Sept 3, 2024 I have been unable to connect to Citi cards for any account. My last successfully connection was on Sept 2. Prior to Sept 2, I have downloaded transaction with no problem for.... a long long time almost every business day. It is a core part of my workflow. All of my other bank feeds (e.g. Wells Fargo, AEX, Morgan Stanley, Chase) are all working correctly with no issues. I spoke with QB support and they continue to treat me like a newbie idiot. I have used QB to download transaction for many years and understand what I am doing. Anyone have any thoughts?
I'm using QB Desktop Enterprise 2024 and I would like to add an analytic field on my marketing expenses. We take part to several events and I would like to track the costs of each event. I have created a new field "Event" and I have added it to "Enter bills".I have also created a drag down menu and the values I want for the events.I'm not using items to book the marketing expenses because they are related to several general accounts and several vendors accounts. It's only possible to enter a data in the field Event via Items, and I cannot enter a data via Expenses.How can I enter a data in the new field I created via Expenses ? Thanks
When I record the S-Corp health insurance premium on the owner's paycheck it maps to a liability account. When I pay the premium, it maps to same liability account, effectively zeroing out the liability account. How can I record the expense of the S-Corp ins premium? IF I record the payment to an expense, then the liabiltiy amount stays the same.Thanks,
I upgraded to QBDT pro 2024 for windows (11) and my fifth third bank feeds stopped working. I get OL-232 error. I have been using QB from 2012 and connecting to same bank accounts to download transactions. I worked with QB support via chat for 2 hours tried1> My company bank feeds dont connect give OL-232 error even after changing to classic mode2> Tried creating a new test company and add bank feeds- in classic mode of bank feeds but cannot connect to my bank account. 3> tried to download qbo files from bank to upload manually, but fifth third has only QFX files so they asked me to talk to the bank because bank may have to 'approve' something4> The bank says - it is QB issue, talk to QB support or just wait for 48 hours (not sure for what) and try again. So I have paid $1000 dollar QB subscription to go to QBDT pro 2024 because QB recommended that to me and now it is unusable. Who can help? How to escalate this within QB to get this f
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Posting only to try and get attention of QB developers. The mobile deposit option is a nightmare; my tiny bank in my tiny town works better ... and I am forced to *keep* an account at that tiny bank because I have two clients whose checks always result in the "oops, that check cannot be deposited" error on the mobile app. My account is approved to deposit checks.These are business checks, both with watermarks and perfectly clear writing, slightly longer than normal personal checks.I've spoken with support on multiple occasions and they have zero power or knowledge to fix the problem - it simply is the worse mobile deposit I've ever encountered and since it is the ONLY way to deposit checks into QB Bank / GreenDot it makes it even more annoying. To whomever manages this aspect of the mobile app: *****please get it fixed****** it cannot even hold a check if it's not sure what to do, and like many, I have clients who must pay with a check. It truly is absurd. The first time I co
My $20,000 in deposits are being held and have not been released. I now understand after reading the same story over and over, that this has happened repeatedly to others and Intuit has no intention of releasing my deposits quickly. It has damaged my business. I am collecting customers and stories to file a class action lawsuit against Intuit. I am encouraging anyone who has had Quicken hold deposits to send me an email at [removed]. I am current compiling facts and customers to file a class action lawsuit against Intuit. This must stop. I will be posting and reposting this on all social media.
New to QuickBooks Online Payroll? Setting it up is easier than you think! Check out the resources below to help you break down the steps so you can get your team paid and automatically pay and file your payroll taxes. Get started with QuickBooks Online Payroll - Learn how to set up your new QuickBooks Online Payroll Core, QuickBooks Online Payroll Premium, or QuickBooks Online Payroll Elite service. Quick help with QuickBooks: Online Payroll edition - Helpful video that walks you through adding employees, managing pay types, adding work locations and running payroll Set up payroll to pay and file your payroll taxes and forms - Learn about options to pay and file your 941, 944, 943, state, and local taxes using QuickBooks. Community Chatter: Setting up payroll taxes & answering common questions - This video will walk you through steps you need to take to launch your payroll account, the setup process for payroll taxes in QuickBooks Online, and answering some commo
Does anyone know how to make my company logo appear on generated reports (BS, IS, memorized reports) within QuickBooks Desktop? All of the other form posts I've seen have given me solutions for QBO, but my company recently switched to QBD. Any suggestions would be appreciated. Worth noting, I have uploaded our company logo to invoices and purchase orders, but there is no option for 'reports' in the template editor/list. Thank you!
How can i resolve Error in quickbook online posting of transaction
updating invoice, this message popped up
hi, i can't open https://qbo.intuit.com/app/chartofaccounts pages
I'm a non-finance person who was tasked with setting up QBO for a small nonprofit a few years ago. I kept things very simple, using "Sales Receipts" for income transactions like donations, membership dues, ticket sales, and "Expenditures" for all expense transactions. Now I'm getting ready to hand the job over to a new member with a CPA background and thought I'd try to move the budget report into QBO (we've been doing it manually with Excel). I just noticed that the Sales Receipts aren't being captured in a budget report (direct bank deposits and expenditures are being categorized but these manual sales entries are not). Attached screenshot of transactions shows one direct deposit categorized 4010 for membership dues, and the bottom 3 entries (check depand I'm wondering if I need to add categories to the screen where the sales transactions are entered. If that's the trick, how do I do it and can it be done retroactively? We will be starting a new FY on July 1, so going forward would b
I can run reports on sales by Customer Type or a list by Type, but no P&L... would be really helpful...
I efiled my 941 tax deposit but it was set to be withdrawn on a holiday (I'm guessing) and it was rejected. I've just now noticed it when it wasn't on my bank statement. Is there a way I can re-file this through Quickbooks payroll?
I know QB desktop has the functionality to add alternating shaded lines to a QB report (Balance sheet, etc.) but I can't find that option anywhere in QBO's report area. Seems absurd to not include it, since its a very basic function that adds to the usability of the report. Does anyone know how to add the shaded lines in QBO's reports?
Hi! I've just opened a new business, but I've been using QBO for nearly a decade with another business. Since my business is design-focused, I'd like to control the look of my invoice and make it customized beyond what is offered through QB's invoice templates. In my other business, I've always created my own template in Word and then uploaded through the Import option, but this option doesn't seem to be available in this instance of QBO for my new business (same service level): I tried asking for Help through QB, and the person I chatted with either didn't understand or couldn't give me an answer. What happened, or is there something I'm missing? Thanks in advance for any insight here!
Single payment that I need to apply to 2 sub-client invoices
I'm trying to get help with reversing a payroll. Here is the history:1) I processed a payroll for an employee manually. 2 hours later it didn't show up as processed. So I assumed it didn't go though and processed it again. Then right away it indicated processed.2) I received a message from QB the next day indicating there was a problem with the payroll and would be delayed a day. 3) next day I see that the payroll was duplicated. I go on support with an agent, we did screenshare, saw the issue, and the agent showed me how to reverse it. I clicked reverse, then they confirmed on their end and would take 1 business day to receive the funds.4) a week later nothing had been received. I did another agent chat (who had no access to previous case) and they indicated it would take up to 5 business days. They wanted me to re-request the reversal (I questioned but they indicated it would help). we tried on QB online, wouldn't allow. Then they said to do it on an online form. Tried but could
How do I show that that this invoice is paid after the fact? Don't I need to match the Cheque to this now entered Invoice? And how do I do that?
