QuickBooks Q&A

I'm running the discontinued POS 19 version and occasionally the multi user mode does not connect to my secondary register. It fails to locate the server. We've tried toggling from multi user to single user several times and also checked firewall settings and nothing helps.  I once came across a fix that worked, but have lost my printed cheat sheet. It required going into the program files and deleting a specific file forcing QB to rebuilt it, but I can't recall the steps.  Thanks in advance for advice!

Good Day, I'm having a bit of a difficult time getting a concrete answer on the acquisition of a particular form of compliance (an SSAE 16 report or a SOC1).  Does QB online use either of these reports for controls and compliance? The only reason I ask is that for most of our 401k audits, an SSAE 18 or a SOC1 report will not suffice as proof of said compliance (according to the AICPA).  I'm a bit stuck between a rock and a hard place, and I don't really know where to turn.  Thank you for your time; please advise at your convenience. Best,Tbritt 

I've been using QBO for about a year and sales tax calculation from my Square transactions has always "just worked." But this month when I tried to file my sales tax report, QBO tells me I have no tax due. If I view the tax liability report for the month (2/1/25 to 2/28/25) not a single transaction from Square has an amount in the "Taxable Amount" column. The tax rate and tax authority name are correct, and I know Square calculated tax correctly (checked in the Square dashboard).  The interesting thing is if I extend my tax report to the previous reporting period (1/1 to 1/31), when everything "just worked", I see a taxable amount and tax collected for each of the receipts. Then suddenly, once it turned to February, taxing seemed to stop. If I drill down to a receipt from February, none of the transactions for that day have the "Tax" checkbox checked. Conversely, all the receipts from January have the check box checked. I suppose I could manually check each transaction from e

Original commenter did not share additional details

We have each individual card linked with the bank feed, and also the parent corporate credit card account is linked to QBO. We get a single bank statement that includes all of the individual credit cards on the same statement. Do we reconcile each individual card each month, or just the parent corporate account? And could someone please advise us the best way to go about this? Thanks!

Please call me at [phone number removed]

Payment

Help to take PFML tax our, since we are exempt?

Original commenter did not share additional details

I just started at a company and I am new to quick books online. There are quite a few past due invoices that have piled up for us and I have been sending reminders to those companies as I come across the past due invoices. Is there a way of checking which customers have been sent reminder emails and which have not? Or is there a way to CC my email address on all reminder emails? I just want an easier way of tracking who has been sent reminders emails and who has not, rather than having to open another program and manually documenting every time I have send one out. Thank you to anyone who can help me with this!!!

How do uber pro card link quickbook

This payment is to a contractor. I want to recall it, void it, cancel it.

How do I get QuickBooks to stop sending past due invoices automatically? 

Is there a way to send a blanket email to notify all customers of a business change?

My landlord and others that I've paid as a customer are viewable to employees that have the option to select a customer. How can I clean this up?

Case number: #15136079008. Our merchant services were stopped, and we never got the deposit in our bank. QuickBooks told us that customers can raise a chargeback, and they will get the money back from quickbooks. But the money has been deducted from our account. Please see attached and would like to be refunded for the amount $2097.32. Please consider this important matter. We look forward to your prompt resolution.

From employee profile: CO State Taxes Local Denver, Denver County Denver Er, Denver County

how do i process the deposit it’s just sitting right now

Can I change a sales receipt to an invoice payment

Original commenter did not share additional details

Original commenter did not share additional details

Even estimates and invoices that I prepare on the computer in QBO show up with the truncated price on the app so that they are not correct if I email them from the app. Any ideas would be appreciated.

Original commenter did not share additional details

Seems to be a new issue I'm having with QuickBooks app.when I create a customer I change the terms to "due on receipt"Then add invoice and the invoice says due in 30 days. This didn't use to happen. So now I have to manually change the terms to due upon receipt for each person.Sucks when I'm doing 30 invoices.also it doesn't show the customers name unless I then hit replace customer and then choose that customer again, again, one more step I didn't have to do before

Original commenter did not share additional details