QuickBooks Q&A
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We have credit card expenses that we charge to customers. I accidentally unliked some, and now I can't figure out how to get them back onto the invoice.
I need to run a profit and loss report from a speific date ending on another specific date. I cannot find where to enter the custom dates.
I have a case# for something I was told was a known problem and it has been worked on for many months. It is very important to me. Is there anyway you can view a case# on-line to determine where it stands? If not that would be very helpful and would save some lengthy phone calls.
I haven't been able to import Chase banking transactions since December for one of my clients. The original error was fixed with case number 15132677765, but now I get error code OL-222 and Intuit technical support is stating that this is on the bank side and not QuickBooks. I called the bank and they are telling me that they no longer support QuickBooks and therefore can't do anything to help. Is anyone else experiencing this issue?
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how to refund a customer that paid an invoice with a check and need the invoice to show an open balance
I want to see a complete report per vehicle with mileage totals.
I am running QuickBooks Desktop Premier Plus Contractor Edition 2022. I import my company's credit card charges into my Bank Feeds via a webconnect file (QBO). This feature suddenly stopped working. When I import the QBO File, I select “Use an existing QuickBooks account” like before, but now the account (Credit Card) is not listed; instead, only my payroll accounts are listed. The only way I can import the charges is if I set up a new credit card account and import them there, but then I have to manually move each individual charge back over to the original credit card account, which takes hours. This happened in the past, and it was a QuickBooks problem, not a banking problem. I was forced to upgrade my QuickBooks to solve it. My QuickBooks is up to date, and I spent hours on the phone with support to no avail. How do I fix this issue? Extremely frustrating.
I find more reasons to leave QuickBooks every day
How to print CC and BCC fields in a Customer Contact list or export this information? CC, BCC and other customer data fields are not available to choose in report customization.
The system broke last week after years of great use. I am resistant to the New Version, it is still clunky and fails more often then not, but the Old Version is essentially DOA with the broken Account and Payee columns.
Hi, there- I went to send an invoice yesterday and while the "Email View" preview still shows the default message ("Your invoice is ready!"), there was a completely different message on the following screen when I clicked "Review and send." This new one, which I have never seen before, says, "Pay this invoice by (X date)," which seems rather rude. This is, unfortunately, the message that is now sending to clients. (I tried this again today with a test invoice to myself.) I cannot find any way to edit this text. I have gone to "Accounts and Settings," then "Sales," then "Messages" to edit the "default message," and this text does not appear there, so that is not the solution. Can you please help me get rid of this? It seems like a glitch, given that the correct message shows on one screen but not the other. All I want is for the message to begin with "Your invoice is ready!" the way it has since time immemorial.
I sent my direct deposits to Intuit on the 20th for paychecks that should be dated the 23rd and hit accounts the 23rd.However I noticed that QB had jumped ahead a week in Payroll for some reasons and the checks were dated the 30th instead of 23rd.I went in to edit the check however it is not prompting me to send the changes to Intuit with my PIN. So Intuit doesn't "know" they are changed. IN pending direct deposits it still shows the wrong date. I don't care about the date I just want the money to show up on time for my employees. Will it show up on the 23rd like normal even if the check date is wrong?Do I need to void and redo the checks?
Hello, I have a need to add a bank account to QuickBooks Desktop Bank Feeds section but I don't want to add one where I have to sign in, I want to use the .QBO file I download but it won't let me do it without asking me to sign in to the bank no matter what I do. Can someone give me directions on how to solve this?Thanks
Hello, and thanks in advance for any help or suggestions. I am having no luck in saving a PDF file through QuickBooks as well as when I try to send an email through QuickBooks. I get this message every time : I am running the latest version of QuickBooks and it is fully updated. Also, I am running Windows 11 and it is fully updated as well. I have already downloaded the QuickBooks Tool Hub and run the "QuickBooks Print and PDF Repair Tool" and it didn't fix this issue. Thanks again in advance for any help.
Chase portal is not matching with QBO ?
If you want to take payments on the go, check out QuickBooks Payments rates and apply. Okay, so now that we've discussed the six key steps to smooth invoicing, let's talk about what to do when a payment is late. First, if you haven't received payment by the due date, check to see if the client has even received the bill. QuickBooks allows you to see if your client has viewed the invoice, which can indicate that they may have simply overlooked the email. In either case, send a polite email reminder mentioning that perhaps the invoice has gotten lost in the shuffle. This may be enough to remind them to send payment. Or, they may say "The check's in the mail," in which case you know the payment is coming soon. Check out the full blog post here to access a few invoice reminder email templates that you can use in your first email reminder to your customers or clients. Remember to customize them to your specific business and match the tone of
Hi, Our company buy the advance subscription on QB but most of the options not available such as batch transaction please solve our problem
Basically, I'm trying to use one Chart of Accounts because my two businesses are so tiny it doesn't justify adding another QB subscription to get a second chart of accounts. I'm wondering if it makes sense to use sub-folders extensively so that as much as possible is grouped under either Business A or Business B. For example, have an 'expense' category called Business A expenses, then all other expenses are sub-accounts of that one? Or, does this get too messy down the road?