QuickBooks Q&A
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I have the QB Online Self Employed and Turbo Tax Bundle. When I go into Turbo Tax it wants to charge me for federal and state filing - over $300 dollars!! I thought this was included in the bundle that I have been paying for? How do I get Turbo Tax to take my discounted price?
I got a call a while ago from 'Jennifer', who claimed to be calling from Quickbooks and saying that they had a problem with the payment for the renewal of our subscription.Because I had renewed our subscription last month and received confirmation, I was suspicious. I asked her how they had attempted to run the payment. When she said with a bank card, I asked for the last 4 digits of the card. Because that didn't match any of the cards we have or have recently had with our bank, I was even more suspicious. She then proceeded to ask me for a different card that they could use to pay the bill of $500 to renew for 2 years of 'technical support and bookkeeping,' I stopped her and pointed out that this was way more than what we currently pay for services, and I would need to verify the information that she was providing. She had a distinct Indian or South Asian accent. At my request, she stated that she was calling from California and gave me the number 888-279-2801 to call back to take car
Not sufficient to show balances only; I need to see both additions and subtractions over a time period I specify. I need to know when QBT unilaterally adds time to accrual balances so I can compensate for that feature.
When I request an employee the PAY TYPE is missing
Talk to a person please
We have had QB backups complete in 2-3 hours and other times take as long as 34 hours. Intuit is telling us to expect our backups to take 24-48 hours. Clearly, Intuit does not have the proper server capacity if this backup time can vary by a factor of 20. If Intuit is to properly serve its customer base in a cloud environment, it is critical that there is adequate server capacity. In a proper business computing environment, Backups should not take longer than a weekend. In addition, backups should backup the entire database and should not leave out key functions such as: • Custom Reports • Recurring Transactions • Rules In the desktop environment, these issues did not exist. You noted that the reason our backups can take a long time is that we have a large number of transactions. We have data in our QB database that goes back 20 years. Yet I don’t believe QB has a function to delete or summarize old data that could significantly reduce the size of our database. That would be an importa
I have several new employees that can't see their pay stubs on the app. Is there a setting I have missed? Our old employees don't have an issue.
I am treasurer of non-profit reporting to board of directors monthly. I use a custom comparative P&L/Statement of Activity to show results of current period vs previous period, current YTD and previous YTD. I moved from QB Desktop to QBOA in 2023. For the first time with March reporting, I am seeing the previous period labeled as Jan 29 to Feb 28 - a 31 day period, but not just the month of Feb. How can I fix this?
Hello, I am noticing that a payroll check is being counted twice in my profit/loss report. What is the appropriate way to track these? The first instance I see is a PayrollCheck entry under "PayrollExpenses:wages" account ( I believe this was auto generated). It maps to an employee check that was paid via direct deposit. The memo states "Gross pay: this is not a legal pay stub". And the other entry is the itemized deduction (i.e. actual withdrawals made from bank accounts broken up into pay, benefits, and taxes). It seems like a simple solution would be to delete the "paycheck" entry but I don't want to lose history of this paystub. Any suggestions on best practices? Thanks!
Hi I am a freelancer and need to download the payments/ deposits from my client made to me. How can I do this ?
I am unable to remove bank feed from one bank i no longer am using. when i click deactivated all online serves i get the error "Invalid Customer ID. Customer ID can only contain alpha numeric values". I tried re sorting, rebuilding, creating a portable company file and restoring and nothing.Any advice?QB pro plus 2023, windows 11
All of a sudden about 2 weeks ago, I am unable to print checks in Quickbooks 2019 desktop. Is there a fix for this problem?
again can I get customer service for my quickbooks account
I started filing my taxes and asked me if I wanted to upgrade I selected no I continued it asked me again, I selected no and at the end of my taxes I get a charge of $278 for a "free" service.
Any suggestions?
In desktop I could have all 4 of my companies in subscription and open each company seperately. Can the same thing be in quickbooks online? So far I have only been able to have 2 companies in this one login subscription.
I would like to add a field on my estimates and invoices so I can have a bill to and a service address. There is an option to have a ship to but that does not apply to my kind of business.
