QuickBooks Q&A
Recently active
Original commenter did not share additional details
Why is this happeningbeen using e-file for a long...... time
I have two personal bank accounts and several credit cards. None of them are designated “business” accounts – they are all personal accounts/cards that I had before I ever started my business. However, when I started my business I used those bank accounts and 2-3 of those credit cards for business transactions (I know, I know, not supposed to do that, but, here we are). So, it’s a big mix of mostly personal and some business transactions that flow through all of those accounts.Q: When I make the monthly payment to one of those credit cards, do I label it as “Credit Card payment” or would it be better to categorize as “Personal Expense”?
The system will not allow me to add her but it won't show me her?
I cannot 'match' downloaded transactions to bank register as the payroll checks are not in bank register yet are in payroll reports.
employee not checked for PA SUI in payroll so not showing up in quarterly PAUC report therefore totals are incorrect. How can get it to show up in quarterly report?
I need to post a payroll schedule with payroll periods for the employees, where do I find that?
Hi, I'd like to report an issue with the Mercury Bank connection. It is not connecting as of a few days ago and when I go to "update connection" I get this error: Something unexpected happened and we can’t connect to MERCURY. Try again in a few hours. (590)
The only thing we did last week was to reconnect the account with QB beucase we received an alert that needed to be reconnected. We did that last thursday but now seems to be all connected well. However the transactions does not flow into Quickbooks
This question has been asked repeatedly, but I have yet to find an answer.I built out invoices in quickbooks online. I take in payments and they auto match or I manually match them to the invoice. I am happy.NOW, due to the regression attributed to paypal connector and it's complete lack of functionality, I have duplicate income as QBO refuses to let me match this transaction to the existing invoice.I do NOT want to create a new invoice through connector as they have incomplete info.HOW do I MATCH a paypal transaction to an invoice?I do not want to activate auto-confirm or any other tools, so please do not get distracted from my question (this is common with QBO representatives). Thank you.
I"m trying to run a quickbooks desktop customer sales report with customer name and company name but failed to add the company name. Currently using Quickbooks Desktop Enterprise 24 version. Is there any way to add this field.
O need to talk with an advisor
I am currently running QB Desktop Pro Plus 2023 for our small business, unfortunately it will no longer be supported after May 31, 2025 and my seat license is expiring on 17 May 2025. I like the desktop product and would like to maintain my service by transitioning to the new Desktop Pro Plus 2024 subscription model. My questions are;Can I purchase a one year subscription or are all subscriptions multi year?What cost can I expect for a single or multi year subscription under the new business model?Is the subscription accompanied by full tech support similar to licensing agreement?Will I still have to renew my seat license if I purchase a subscription? Any assistance or similar experience with this situation is greatly appreciated.
unable to connect my bank account
We received an overpayment from a customer last year. A couple weeks later we sent a check to the customer refunding the excess funds received. However the check we issued was recorded as being from accounts Payable. Now we are left with an unapplied payment on reports. We can't just delete the payment, because that will mess up last year's bank reconciliations. How do we clean this up?
Is there a way to run or customize a report to show the Accounting Backlog for a particular month?
I need help as Im not the best with journal entries... In February, we moved the Capital Campaign funds of $amount from our checking account into our money market account. I created a journal entry for this on 02/19/2025 but yet the Temp Restricted Net Assets Capital Campaign account is still showing the $amount in there. My journal entry has debited money market for $amount and credited our checking account for this $amount. Please advise.
I can't find any previous customers
We have hundreds and eventually thousands of recurring customers. We receive an email every time a customer makes a payment, which then clutters our email. Is there a way to disable this? We really don't need emails to track every single payment made!
Where in quickbooks online can i find a copy of my 1099-k?