QuickBooks Q&A
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It says Live chat is available until "10pm British" but it's clearly not.It's not even 7pm here in London and it's already closed. I found the other day it was unavailable after about 6pm as well.
I want to reset my account, figures don't match up, bank feeds don't work ect but all I read is just cancel the account and open a new one. Well that is all good but I need to keep payroll active. An alternative to QB might be needed as QB help is nonexistent.
Do i use the same journal number for all the lines or do i just put it on the top line of the journal
System has slowed up loading the software online.
Hello and happy Friday to all.I'm having a frustrating time trying to add older transactions in csv format to one of my connected accounts. The file contains 3 fields: date, description and amount.I have tried 3 different csv variants: CSV UTF-8 (Comma-delimited), Macintosh Comma-separated Values, anfd Comma-separated Values. All 3 have a .csv file extention, and none of them work. Each attempt ends with this:Error ImportingDarn. File upload failed. (Probably our fault.) Please give it another try. If you see this message again, you might need to contact us.I have cleared cookies, cleared my cache and used an incognito browsing window, all to no avail. I'm using Chrome, but for the sake of trying every flavour before admitting defeat, I also tried Safari, Firefox and the dreaded Edge. I'm so tantalisingly close to finishing my tax figures... PLEASE HELP!
I have an error when trying to save an invoice saying 'Select at least one way to get paid' and it doesn't save
my system wont save any invoices at all. when we asked QB about it they said they are aware of the problem but to keep trying as it is an intermittent problem.....its not intermittent as its been like it for two days.
I most probably won’t receive the money. It’s about a year overdue.
Sorry when I send an invoice, has not done this before I have been sending invoices for months with no problems
This error has appeared recently, I have the button ticked green 'Let customer make payment' as always but this error pops up and I cant continue.Anyone else have this problem.
I'm having issues with invoicing, on more than 1 PC. Looks like the page is not fully loading Error message Something's not quite rightSelect at least one way to get paid
Hi I sent an invoice for a set amount and the payee has made the payment for an extra 40 pence. How can I match these payments? Obviously they are not the same value
Several users had the issue in 2023 but Co-op resolved the problem. I've been struggling on and off for a few weeks. It randomly works once in a day, then stops. At the suggestion of The Co-op I removed the consent in the Co-op portal and reconnected, but it didn't work. The latest from the Digital Team is:“The expiry date for a consent is no longer being sent by our TPP provider (Token.IO) - but we are still trying to display it (it defaults to a UNIX default timestamp of 01/01/1970, when it gets no value provided) I think CapG, do have a fix ready I believe to stop showing this expiry date completely – this would not affect functionality of QB I have again, synced our production test accounts today, with no errors at all in Quickbooks. So it might be worth asking the customer to try deleting the existing consent, and re-adding their accounts in quickbooks, and then raising a ticket with quickbooks if the problem continues, so quickbooks can then open a
