QuickBooks Q&A
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I can't connect my revolut account
We need to account for VAT that is reported under the EU IOSS VAT agency in our ledgers. We are currently using Desktop and have a solution on that software but need to migrate to QBO. So I would like to know how other users of QBO account for the EU IOSS VAT in their ledgers. Just to clarify the VAT is collected on sales to EU customers (we sell online via our own website) and we need to report the net amount in our HMRC UK VAT return as zero rated and account for the VAT collected in our ledger (this is submitted offline via a third party). We currently have a VAT Agency set up in Desktop and it works really well but I have not been able to replicate this in the QBO Test company.Thank you
Everything between 29/03/23 and 22/12/2024 is missing despite me updating it multiple times. also it thinks we paid a contractor £22,502.82 on the 22/12/2024 for some reason, the actual figure was around $500.
Clients have sales tax ticked and desktop no problem
So I got an email from quickbooks saying they failed to sync 4 payroll transactions from 04/03/25 and that I needed to fix it. Clicking the link to the email takes me to the page attached below. Firstly it wont tell me what the error issues are since there is another user accessing the company (there is not, I am the only user and we use quickbooks on 1 device). Secondly trying to contact the care team doesnt work as it says there technical issues (i've tried this yesterday and today). I then tried to separately contact quickbooks through the online chat, but the person I connected with ended the chat suddenly, and when I tried to do another chat I got no response. I want to be able to fix these sync issues - especially before the end of the tax year. Does anyone know how to do this or will I have to try contacting support again and hope that I dont get ignored?
Each time we try to put a hot link to our pay service, QB prints the hot link as gibberish. It will not accept the "/" symbol. What do I do?
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I am missing transactions and thought I would disconnect and reconnect my bank account but withdrew my consent at the same time. Now I can not reconfirm it. Any ideas? Thank you very much!
Can I enter a 13 month budget?
I have had to delete multiple payruns, as one payrun in November did not go across to HMRC, as I thought. Now when I go to re-run a payrun, the date is not there. It starts in January 2025. Any ideas?? Thankyou in advance
It’s added my account but when I try to activate it, it won’t connect
I want to find out if I can print off all the P60s for my employees
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The profit and loss report shows incorrect income values. When I access it via a browser it looks ok. Has anyone else had this issue?
I paid a contractor today and the money is supposed to come out my checking account from another back but I didn’t know that so I wired the money from my primary bank to the bank account I have with quickbooks now I’m afraid the contractor will not be paid.
I mistakenly excluded a transaction. And I want to undo the action But I can't find any way to do it Please help many thanks
I don't want to send an invoice as that will complicate the whole tax return but is there an option than can show what they've paid and what's outstanding on current invoices? Or would that be down to me to create in a PDF file to email over?
I’m trying to export one of my estimates so I can send it via WA but can’t view a preview.
Hey there, I use the simplified mileage method and when I log the mileage on the quickbooks software it automatically deducts the amount from my tax report but it doesn't include the amount as an expense on my P&L report. I would like to use the software to track my mileage but then make an actual physical transaction from my business account to my personal account that represents the 45p per mile allowance. But I don't want to duplicate the cost on my tax return as quickbooks automatically does this if i use their software to track the miles even though I haven't made a transaction for them. Do I need to abandon the quickbooks mileage tracker and just log it elsewhere then make transactions to my personal account that represent the trips or is there a happy medium where I can use the software but also pay myself 45p per mile for my trips without duplicating the allowable expense. Thank you for any responses
New employees cant find the Work Zone app on Android (Google Play Store) where has it gone, what is the replacement? It's available on iphone just not android?
