QuickBooks Q&A
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Hi Intuit, Just wondering - when are you planning to open the Mileage tracking functionality to all users in QBO and not only Master Admin? It's been giving a this message for several months now:You can't access mileage just yet.This feature is only available for master admins. Regards,Alexey Danilov
When I change the table, and try to run payroll, I get a message that this employee needs setup completed - but there is nothing to change.Support say that I have to change the table at start of tax year. But that would not be compliant with HMRC as I would have run payroll with wrong table for March. It also seems odd that if someone reaches retirement age in May, you can't change their table until the following tax year in April.Support also say that as a workaround I have to delete the payrolls for the employee, change the letter and then re-run - but that would mean I have, say, 11 payrolls being run for them with the wrong NI table. Who knows what RTI will make of that!Can anyone advise/help?
We're just getting our system set up, so thanks in advance for your patience. 🙂 We're not using QB Payroll as our accountant runs payroll on another system. I want to add our employees to our QBO so that they can enter time details and comment on Projects. I'll need to set them up as users as well, but right now I'm trying to get Projects set up so that time tracking is sorted before I add users. I've added individual employees by choosing new time entry/name/new. I don't know if this is the best way to do this. How can I see a list of the employees I've added? How can I edit the employee's details and billable rate? (This sometimes changes depending on the contract.) Should I be using Lists for this? We clearly have a lot to learn, so thanks for any guidance.
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I have an old desktop version of Quickbooks Pro 2016 that I purchased and used for my company and personal accounts. I closed my company down 10 years ago but still use Quickbooks for my personal accounting and to manage a couple of rental properties that I still own. I don't need all the fancy stuff in the application (ie the links to banks, wages, etc) but am familiar with the application and it works well for what I need to manage my accounts and extract information annually for my accountants. I have just received a notice that the application will not be available from June 2023. Does this mean that I will no longer be able to access and use the application that I purchased in good faith in 2016? I am retired and as I only use the application to manage my personal accounts I do not want to pay for a monthly subscription for all the fancy stuff in the application that I do not use or need.
I am very worried.I phoned QuickBooks / Intuit in the UK, as I was told by a QuickBooks expert on the chat to do so.I wanted to buy the 2019 version of QB desktop.I was then told by the QB expert in the UK that they are prohibited from selling their desktop versions! It seems as if they do not conform to the UK accounting principles. I am now worried that my desktop version in South Africa will also be subjected to the same treatment by whatever the Accounting Board is in South Africa, because South Africa usually follows what happens in the UK. What is going on? QB cannot offer the same functionality online as they offer in their Desktop versions and it seems as if we are going to have to gravitate to other firms that offer more compatible software? I'd appreciate comments on this.
I'm in South Africa and it seems as if BizTechnlologies (SA Agent) no longer has a contract to sell desktop QB. I have an idea that this is because Intuit UK is not longer allowed to sell the desktop version due to some form of legal restriction and desktop not conforming to whatever. I wanted to update my QB 2016 to QB 2019.Now QB desktop 2019 is going to go out of support soon anyway?I've just subscribed to Quick Books Online. I see that I cannot create assembly items on QBO, only bundles.As a manufacturer, I need to build items I sell from bulk and this is not possible in QBO.It seems as if I am stuck with QB desktop 2016, but I was also told by the UK Intuit specialist that I contacted that I could buy an inventory plug-in that would enable me to build my assembly items and also incorporate this with QB online.Is their a plug-in that anyone can recommend - I'd really like something that will be able to help me create a price level for my wholesale clients as well. Can anyone help?D
Hello, I'm currently unable to upload google maps trip, I keep getting an ERROR I have tried Incognito and its still hasn't works please help. Cheers Karl
Are old payruns archived on a server anywhere?
I am a secondhand/antiquarian bookseller, currently using Desktop 2021. I have a long list of stock items (thousands) from 20 years of business. Most of them have only been used once. If I try to amalgamate items (by changing the names and merging) I get a warning that this will affect historical transactions etc, so it is something I rarely do. However, I am about to migtrate to QB Online. As I understand it, if I use MoveMyBooks to migrate, stock information with NOT be migrated, and it looks as if I will have to add this information manually after migration. Is this correct? If I wanted to continue as before, this would be a huge problem, involving hours of work, relisting each item But what I actually want to do is make my life simpler for the future and start afresh with just have one stock item -- "Book" --, using the total number and average price from my current Stock Valuation Report on QB desktop to set this up. That is to say, instead of, say 1000 different it
I have created a Project under a Customer and added a time entry. I clicked on "Save and Add New" to add a second time entry but the only option then is to add it under the Customer, not under the Project. The project doesn't appear in the drop-down list of options. So now only one entry is under the Project but both show up under the Customer's transactions. I want them all to appear under the Project, as I have multiple Projects for this Customer. Any suggestions? Thanks!
Hi, I'm a Director and only employee of a Ltd company using Quickbooks Online.In January 2023 I started using the standard edition of QBO Payroll and have run the Payroll for December 2022, January 2023 and February 2023. All three runs were sucessful and posted FPS to HMRC - all good so far.When logged into my HMRC account I noticed that I had "arrears" due to estimated payroll data had been used for the previous 3 months as that is when I registered as an employer with them. As no Salary had been taken prior to December 2022, I contacted HMRC, who advised that I submit an EPS for the period September 2022 through to November 2022.How do I do this with Payroll online standard edition? I've tried changed changing the date payroll started but the option is "greyed out" Thanks in advance.
Hi,I have used the pay bill option to pay foreign currency creditor payments. After paying and confirming that paid amount did not come to the bank account to set off against. Now bank paid amount is available on the Bank Credit side. But I can't see any matching amount to set off against. It is also not in the Undeposited fund a/c or any other dummy account.
It’s like they deliberately don’t want anybody to get in touch - pain in the ****
I currently use Quickbooks Desktop. which allows me to create more than one debtors account for GBP. On Quickbooks Online, you can only have one debtors account - Does anyone have a work around for this please?
Why has QB changed the TAB order on invoices and sale receipts. I batch enter sale receipts every day and when you clicked on 'Save & new' previously the cursor automatically went to the customer field. Now it takes 5 tab presses to get to it or having to click on it every time to get the cursor there. It really slows down entry of invoices and sales receipts. Why change something that didn't need changing And before anyone from QB says clear cache, clear cookies, reboot browser etc. I have done all of them and it is still the same
I'm using Quick Books in multi user mode. Why would Quickbooks not warn me of a duplicate invoice? It will warn me sometimes but it won't do it all the time. Duplicates is checked off in the settings.
Hi there, I'm new to QuickBooks and I'm not quite happy with it ...I just want to make an invoice with my Customer info, PO number ( that's missing from the invoice menu.. ) e-mail and products BUT I don't want to send it through the QuickBooks. I can save each new invoice or a copy as a Draft... Which is wrong isn't it? I can't see these ( drafts ) invoices on the HOME page under INVOICES I don't have anything like Create and close or Save and close, it's forcing me to send it to the Customer.. I know I can change e-mail to mine and send it to me but then again trying to change my e-mail address to Customer's making it back to DRAFT.. This is quite useless.