QuickBooks Q&A
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I want to safeguard against customers not paying me for work carried out by having an online Ts and Cs document they can sign prior to me starting work - I don't normally issue quotes (standard service pricing) but they are verbally made aware of my pricing structure prior to me starting work.I would like it to be created in QB and signable on my phone.
Hi. I've had three webchats with three different Experts now, and my problem still isn't resolved.I use Chrome browser as recommended but have this problem in Edge and in Incognito. When I click on Edit a transaction, nothing happens. When I click on Account and Settings, nothing happens. I've cleared the history/cookies/cache/data several times. It will work once after that. I've allowed popups for QBO in Chrome settings.I've signed out and back in.I've turned my PC off and on again.I've updated my browser.I've tried it on my Chromebook - same result.I've tried it on my phone (android) and it does work, but that's no use. I'm tired of explaining it over and over to Experts - anybody got any ideas please? Thank you!
HiHaving problems moving from desktop to online. Telling me i need to upgrade and suspect the problem is an error on an upgrade file itself #12007. stuck so any advice appreciate.
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Tried on two different phones. Same result.
Hi, I am new to QB Online UK, so trying to figure out to solve this issue. Our business current account has previously been linked on Quickbooks Bank Feeds, but was disconnected in August 2021. After this date, transactions were imported by OFX or CSV instead of direct bank feeds. This means the Bank Balance shows the balance as of August 2021, and not the Quickbooks Balance from the imported bank data. Is there a way of updating this Bank Balancing without deleting the account data or re-linking the account to bank feed? I do not want to disconnect this account and all I need is to make sure the Bank Balance and Quickbooks Balance match each month. Is this possible? Many thanks.
I've recently sold an old piece of machinery.I've recorded the value of the sale in QB but how to i clear the value of the machine from the asset list/account?
I received an email with "Intuit" in the heading but from a non-Intuit email address "Intuit Service <[email address removed]>" and I wanted to report this. Wow it is impossible to do the right thing at Intuit, I will never try it again. Nevertheless if their is somewhere someone who wants to do something about these kind emails go ahead otherwise please ignore my posting.
I uploaded a bunch of receipts about 8 hours ago and they are still pending. It said it would take a few minutes. Is this normal?
Local suppoet guide says - Gear Icon, then Account & Settings but such location not existing thru mobile App.
Hello, I'm a CTO and have been asked to verify whether Quickbooks can connect to BaaS typed accounts e.g. Railsbank. I have had a look at the QB API and this group, but nothing jumps out, is there a solution to this regardless of complexity? The solution would need to work at an Enterprise level, i.e. a server somewhere collects the BaaS data, prepares it and sends it on to a publicly available endpoint - we really need to remove any type of manual involvement.Any information would be much appreciated! Thanks
Hello I don't use QB much for clients however I have just taken on a new client who uses it. There is quite a large difference between the QB balance and the statement balance. Without going through every single banking transaction to see if everything has been recorded properly, how do I resolve this issue within QB? QB balance is approx £19k and the statement balance £35k
Hi All, I have an entry (deposit) from my credit card, it is for €324.39 and it was put into an account called "Income binding" I decide to break down the cost and store them under the correct accounts so €255.58 went into an account called "Income Lockers" and €68.81 went into an account called "income Binding". However, when I run the profit and loss report and click on Income Binding it is showing an entry for €68.81 which is correct but is also still showing an entry for €324.39 which is wrong, I have tried to remove this entry but it tells me that it has already been reconciled so I did not delete it. Do you know how I can correct this error?
My account says I am read only now, but Apple Pay shows the monthly amount has been paid
I have just run my first payroll on QB Online using advanced payroll and now want to update all of my employee email addresses so that they can access the portal. I have over 300 employees so tried to do this using the import function and an excel spreadsheethttps://quickbooks.intuit.com/learn-support/en-uk/help-articles/employee-import-via-excel-csv-in-quickbooks-online-advanced/00/310798 This articles implies this is possible. I populated a spreadsheet with first name, surname and date of birth as the article indicates these are the minimum field requirements. I then added email address as the field I need to update. When I tried to upload, it says that the fields are unknown. Any ideas on how to import this data?Thanks
This has been on-going for a month, I would like resolution
I want to be able to look at the e mails I've sent out!
