QuickBooks Q&A
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Hello, our Client who is a limited company submits their own VAT returns using their HMRC gateway id. They are trying to re-authenticate QB's with HMRC but are being asked to enter the Agent Services Account which they don't have. Can you tell me how they sort this out please, is it because they are logging in with QuickBooks Accountant online version?As an accountant when we login & follow instructions for cog/accounts & settings/advanced we do not see a VAT option in the list, has this been changed with the recent MTD update?
Hi CommunityI am connected to my bank's online banking fine, but my mortgage account is not included.How do I add a manual account, alongside my (online) accounts, so that I can track them together, please?ThanksQW
Hello,I'm about to raise my first credit note and refund a customer, I understand about how to create the credit note on QB online, but how do I allocate my bank payment back to the customer, will QB just flag it up as a bank transaction to review and then do I just allocate the credit note to it?Will the VAT also work itself out automatically or do I need to do something with that also?Many thanksMarc
Progress creating an estimate or invoice is lost when i leave the app (not closing down). When i reopen it starts afresh fetching data rendering the app absolutely useless for now.
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I have received a refund from HMRC for corporation tax by cheque, how do I record this in quickbooks please?
Our Amex account is linked and shows in the banking transactions page, but does not show as a linked account in Cashflow planner. How can I bring this through?
I searched and saw there were problems with settings where cc'ing yourself wasn't working but that's not the case with these invoices. I successfully sent one yesterday but three attempts at a new invoice to another customer no luck. I just get delivery failure red !
As an internet company we want to export data from our Woo Commerce site into QuickBooks 2013 Enterprise edition. We are also a manufacturing company too and we need the Build assemblies feature that we find in QB Enterprise 2013 desktop. This program is fantastic and although we've looked at the online solution it doesn't offer what the Enterprise version does. In fact its pretty poor....... Ideally we want just to export the following details form Woo to QB. First Name Last Name Card Address Shipping address Telephone number E mail address Can anyone suggest a simple integration that will work to achieve this please ? We only need it to gone way too - so simpler ?? We've tried a US plugin called Synder, but fell at the last hurdle as they don't support Opayo Payment Service provider, even though this isn't needed by us. "Computer says no" !! Any developers out there that have something like this that can be tweaked ? Regards, &nb
Hi all I submitted two VAT returns at the same time, one for a payment of VAT and a second (larger) one for a claim of VAT back. Instead of making two separate payments, HMRC simply transferred the balance back into my account. I now have a single payment with a random value that doesn't match either return, and cant see a sensible way to reconcile the bank with the two tax amounts. Can I link that bank payment with two separate VAT amounts on the banking screen? Or can I somehow combine them on the tax page to get the balance and then match that up with the bank payment? If anyone has any ideas how to tally this up it's be much appreciated. Kev
I've already connected my bank, it shows the balance on the transactions tab. However when I click on expenses tab shown here, it shows this screen. I've tried reconnecting my bank but it doesn't let me readd it
Takes me to Barclaycard app, asks me to sign in, then literally just takes me to my Barvlaycard app, it doesn't link it to quickbooks, it doesn't even return to quickbooks. Even if I return to quickbooks manually it just starts the process again. Very frustrating for day 1 with quickbooks.
My bank account seems to of unconnected and it won’t connect again, help!
I paid the money back into my account, I would like to know which category I select for the reimbursement to business account
when will the functionality to be able to email suppliers with a remittance advice note directly out of QB be available please?
I recently updated Quickbooks Online to Quickbooks Advanced. The purpose was to move away from Dext and have employees enter their expenses directly into Quickbooks so all are working on one programme.As hard as I try, I cannot snap receipts when logged in through an expense account. If I log into to QBO on my phone, then I can snap and upload receipts fine. However, in the expense account, if I select Snap a Receipt, the only options that come up relate to selecting a previous image saved in my gallery.I have read the boards and found other users with troubles and so have studiously followed the recommended steps to rectify, but without success. I am using a Galaxy S22 Ultra phone and see some suggestion that QBO expense/timetracker may have issues with those.But this is not really a question of "it doesn't work" and more a question of "it doesn't even give the option to select a camera!Most weird - any help welcome!
I've upgraded my subscription to Essential from the basic simple level. However, when I log back into my quickbooks account it is still showing I'm on the basic package
I have Quickbooks Desktop 2016 Pro and need to do MTD, so purchased a subscription to Simple Quickbooks Online. I was unable to migrate the data to online for a couple of months due to Intuit internal problems, but now when using Movemybooks it says the migration can't be done to the Simple Quickbooks Online and I would need to upgrade to a more expensive version, which I don't need. How can I get my data to my online version?ThanksPhillip
After the Log-in it tells me to contact the administrator.. i am the administrator??
