QuickBooks Q&A
Recently active
Original commenter did not share additional details
When I try to print invoices on A4 the right hand margin is too close to the edge of the page and the right hand side of text is cut off. I have checked all of the settings for my computer and everything is set to A4 printing
^
Won’t let me link bank acc comes up with error
QuickBooks online splits batch payments and receipts into multiple bank transactions. This is very poor accounting and is unacceptable.If I pay 3 suppliers say $50,000 $30,000 and $20,000 in a batch, I expect to see a payment of $100,000 going out of my bank account so that it matches the statement.Likewise, if I use the bank feed and match a receipt to the 3 invoices that my customer paid, I expect to see the amount that was deposited to my account, not 3 separate deposits.I think QuickBooks needs some accountants on staff to explain basic accounting because this is simply unacceptable. Not only does it force us to add transactions together to match the actual statement amount, it is simply very poor record keeping.Not good enough QuickBooks!
Oh boy, this is a long read. Sorry!The issue relates back to 2022/23 fin yr where I was asked to change make some minor changes to allocations of payroll costs in order to separate them out of a claim for an R&D grant. The changes were minimal … just amending some wages from “wages expense” to a sub account “wages expense - BD”. These changes were made to each monthly pay run for the year and was done retrospectively in July23.When I tried to process the Jun23 BAS it wouldn’t allow me to due to a negative value showing in W1. Eventually I worked out it related to the changes I’d made, where the W1 allocation appeared to have dropped off the transaction. I went back to the journals and corrected the entries, however it did not rectify the error.To make things worse, I was living overseas in the opposite time zone and with minimal internet for the next 12 months. This made seeking support difficult as each call or chat
TPAR is enabled, supplier correctly setup and entity is in construction.
They are being audited and asked me to change the name on the invoice. When I try change the name the page freezes, I get a message asking if I want to wait of refresh the page, I press wait then I can change the name but it says any liked transaction will be cleared. If I press yes all the items in the invoice get deleted.
I want to see the GST amount in a split transaction to ensure the amount is the same as what is showing on the Tax invoice of an expense.
We’d love to support you with your Intuit Account Management. If you’ve got any questions, select ‘reply’ to post a question in this thread and have your questions answered by qualified QuickBooks Online experts. Hopefully, you’ll help other QuickBooks users with the same questions out in the process!
I get paid regularly from a provider who is doing my Super Contributions, However I need to add the deduction before the Total in the invoice that I am creating for them.
My client has to get set up for Einvoicing. How do I set this up for them
Our accounts admin accidentally "undid" a bunch of txns that had been reconcilled. To correct, she categorised the tsn again and thought this would correct it all.When I went in to reconcile for the month, I encountered the following error:"Your account isn't ready to reconcile yetYour beginning balance is off by $x."When I click through to see the errors, it states the error being that the txns were deleted. I understand the corrective action is to recreate the txns, but I can already see that the transactions still exist, they are just listed as "Cleared", not "Reconcilled".I thought by changing these to "Reconcilled" would correct, but instead of clearing the deleted error messages, I can now see an additional error for each transaction - "Reconciled in register".Any advice how to correct this would be greatly appreciated.Many Thanks