QuickBooks Q&A

Don't receive phone call

When I try to create a new invoice the number comes up as 587. The next invoice number SHOULD BE 641 Why is this happening? I rang support. After half an hour I simply confused the poor woman in Singapore. Can anyone tell me why the next invoice isnt working? Please and thank you Zappy

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I have found that loading times between pages and forms is especially slow, entering data is taking forever to do as typed text only shows up about 30 seconds after being typed. This is severely slowing down my business.

Something's not quite rightMake sure all your transactions have a GST rate before you save.

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How to record company income tax returns refund in quick books? As it is not an expense and income which should not show in profit and loss report? I am talking about End of Financial year returns not GST?Someone advised me it should go to ATO clearing account but if transaction categorised to ATO clearing account how I can make it 0.  

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I created another payroll category named Salaried Employees which allows annual leave accrual.However I cannot disable or turn off the payroll category of Salary ?Just do not understand whay it is so difficult just to enable annual leave accrual ?Any answers to this ? and or how to fix it correctly ?

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Good afternoon everyone I need to know the last invoice number issued. In Myob this is very easy. Reckon is even easier.  It must be obvious and yet I am missing something.  Please and thank you Have an amazing Sunday everybody Zappy 

Eg my “bank fees” category I now can’t find to categorise an expense using the app, but when I’m on the computer it’s there

I have a receipt that goes over 2 pages. When I snap them, they both come up as separate expenses which would make a double transaction.

My QuickBooks file is QuickBooks Online Accountants (Australia), and I want to add and mange fixed assets in depreciation schedule/general pool. Advise which plan I should upgrade? Please note that my QuickBooks file is Australia and not US.

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I know how to change it, i just dont understand why qbo uses 2 accounts, what is the benefit/risk of merging them to PAYG withholdings payable?

I used to be able to just search just the number in the search bar and find it.

payroll app stalled

Hi, as at July 2024 QB does not support Heritage and People's Choice Ltd (previously Heritage Bank (of Australia). Has got an update on this ? and has anyone successfully imported transactions on a monthly basis from Heritage ? thankyou. 

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I've generated my employee payment summaries and they only two types of allowances that they receive:  first aid and kilometres. It does not show meal allowance. Does it need to and if so how? thanks

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I need to delete our EFT details off of the email message