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Welcome to the Australian QuickBooks Community! You've joined a community of people who are running their businesses and serving their clients with the help of our tools. Ready to explore QuickBooks Online with your community? Set Up Your Community Profile Let's get you ready to talk to real people, ask questions, get ideas, and improve your QuickBooks skills to make your business finances better. Make sure you’ve signed in to the Community using the Sign In button at the top right-hand corner. Use your QuickBooks Online sign in information to get in. Once signed in, find your profile via the people icon dropdown menu in the top right-hand corner. My Settings Use the My Settings screen to explore and set your profile preferences and update your personal details. Click Edit to start updating your profile. Personal > Username Choose a User name that is important to you. It could be your legal name, business name, or a name you k
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Some customers may have received emails prompting you to 'Update your credentials' for Westpac, St George, BankSA or Bank of Melbourne connections. This email is sent to Primary Admins of accounts with Westpac group banks attached and is caused by some current outages. INV-123967: Unable to connect Westpac bank accounts with QuickBooks, getting an error 102/103 INV-123969: Unable to connect St. George Bank bank accounts with QuickBooks, getting an error 105 INV-123970: Unable to connect BankSA bank accounts with QuickBooks, getting an error 105 INV-123971: Unable to connect Bank of Melbourne bank accounts with QuickBooks, getting an error 105 Westpac and its subsidiaries have Direct Feeds available for Personal and Business banking accounts (excluding foreign currency accounts), we suggest that customer upgrade to Direct feeds if possible: For those unable to upgrade to
Is there any problem with the transactions ? I cant see the transactions (neither old or new). The top panel shows the balance & tx for review but I cant see any Tx below Once I navigate to Transactions> Bank Transactions - The top panel shows the balance and tx pending for reconciliation but the bottom panel disappears after 1 second.
A client has an employee with only one name - not a first name and surname, just one name. When they used self-onboarding they did enter first name and surname (different) but their bank has advised that they need payslips in the legal name which is just one name (currently entered as first name). We have tried editing the employee record but receive an error message advising that both First Name and Surname must be completed. Does anyone have experience with this situation and can advise what is our best option?
My customer regularly has problems with Amex card payment getting rejected
Accountant has already wrote it off as not being a option of it being paid do I void it?
Hello Team, I attempted to lodge the pay run to the ATO, but the status still shows as "Waiting on response from ATO." It has been more than 20 days since the lodgement was initiated, and there has been no update. Could you please look into this or advise on the next steps?
For all of April, the QuickBooks Online Team are bringing you free training and product demonstrations with industry and QuickBooks experts. Join us online live, or watch back on demand to discover how to use QuickBooks like a pro and build your confidence with clients. Have a question that wasn't covered in the session? Want to know more about a particular QuickBooks Online feature? Simply hit Reply (log in with your QBO credentials) and leave your burning questions, and we will bring you expert insights and answers to your questions! Register for Pro Power Month Sessions now, and check back here for more details on our regular AMA sessions. Ask as many questions as you like over the month, and we will endeavour to answer them all. Ready for our first Pro Power Month AMA? At the end of the second week of Pro Power Month, we're catching up with Trent Yesberg to find out about the QuickBooks Online desktop app, editing transactions i
We moved to quickbooks last year and concerned at the profit and loss not being correct . I completely understand about FIFO etc as well. Have a scenario where I have invoiced goods out BEFORE getting a BILL. For example.(all in ex GST for sake of excercise) Sell widgets at $10 x 100 = $1000 (assume $1000 profit as negative stock) Buy widgets at $7 x 100 = $700 (assume GP drops down to $300 as there is a cost) In some circumstances profit does not move and others it will adjust down but less than $700 cost meaning showing more profit than actually made. I have tried doing a BILL then a SALE , no issues. Only happens when selling BEFORE the bill, which is about 80% of our sales to get invoice to client to pay before goods come in. My concern is I now have 2 years of data with this concern Any help or anyone seen similar??
Bendigo bank