QuickBooks Q&A

Hello, I have a question about QBOP. The Union we are working with requires us to include vacation pay on every paycheck, so that the taxes are calculated on their salary + vacation (we run weekly paychecks). This vacation is not paid to the employee, but to the union directly on a monthly basis. I have already selected vacation pay paid out at the end of each period. However, I am running into two issues:1. This vacation is not paid to them, so I have to deduct it after taxes are calculated, and as of now, I haven't found a way for QB to automatically calculate this deduction for me.2. The most important one: Some other deductions are a % of their gross earnings, EXCLUDING the vacation pay. Since the vacation pay is considered part of their salary, the system is doing the calculations including vacation pay. For example, if an employee earns $100, + $10 of vacation pay, the deduction should be 3% of $100 and not $110.Has anyone found a way to make this happen? I am not sure

Is it possible in Description whatever items entered will be stored for quick excess again later ?

Hard credit inquiry done July 26th without my permission.  

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WHY is this an ongoing issue???  Everyday at least once to as often as 4 times this issue comes up.   FIX THIS.    As per Scotia Bank, Royal Bank etc they are stating that this a fault of QBO not their system.

Yesterday there was a "batch action" bar when I looked at the chart of accounts.  Today it's gone.  How do I get it back?

where to find invoice templates

How do I delete multiple accounts in QBO?  The accounts were just migrated from Sage and there are a bunch of zero-value accounts which are not connected to any transactions or items, and it's a pain to delete (ie inactivate) them one by one.

What steps have I missed when formatting this report? Thanks.

My customer is not able to email invoices from his QuickBooks Pro 2021 since about October 5.  Support suggested that email function ceased to work in May 2024. Is this indeed correct?  Can anyone verify this, please? 

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Hi there... I have a client who uses QuickBooks to email invoices to clients for payments.  Does QuickBooks offer a way for my client to add multifactor authentication so he and his client are confident that the invoice and payment information are correct? Many companies have been caught by cyber criminals who hack an email with an invoice attached and send a piggyback email advising the client of a recent change in banking information and to direct payment to a fraudulent account. If this is e-fraud is successful, the Quickbooks Client has an outstanding Account Receivable due from a Client who now has to pay the invoice a 2nd time.  No matter how you look at it, both parties lose.  Please advise is a solution exists to resolve this issue with a multifactor type of invoice delivery. Thank you. Chris Case, Case Insurance Brokers[email address removed]

Your system is disconnected or We’re getting error on our side,Etc. This is happening 2-3 times a day they keep calling; every time a new voice (Lady or man) seems that they have the number of QuickBooks subscribers?

Last bank update was September 16.  Seems to happen every couple months.  

 Previously, I recorded the Caterpillar purchase as:Dr Machinery and EquipmentCr Accounts Payable (A/P)For this new attachment, should it be added to the existing Machinery and Equipment asset as a capital asset, or should it be recorded differently in QuickBooks?

I can find it in my search, but I don't know how to put in back in to recon.

I am in Ontario, working for a church and I want to change CUSTOMER label to Donors...

Hi!  I'm trying to set up emailing receipts to my quickbooks account.i followed the guide here Email receipts and bills to QuickBooks Online (intuit.com)and both my email address and my admins email address are set to have permission to send. However, when I send an email with mine [email address removed] which is my login and the email i'm sending from I get the following email 'Your receipt wasn’t received because it was sent from an email that’s not registered for receipt forwarding.'  I can confirm my account has permission to send, it also has permission to create vendors etc and has admin access.If i forward the email to my admin and she forwards it to our qbodocs email it works fine. 

I'm experiencing issues with QuickBooks Payroll not calculating employee wages correctly. For instance, one employee’s hours are showing up, but the gross pay is significantly lower than expected. I’ve checked their settings and hours. Has anyone else faced this? Any suggestions on how to fix this? Thank you!

We have set up chart of accounts, connected bank and credit card accounts, and imported all transactions from Jan 1 to present. Before reconciling over 800 transactions, how do I make sure the opening balances are entered into Balance Sheet accounts so that my beginning Balance Sheet matches the year end Balance Sheet?

Cancel my account

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Hi, QuickBooks Community! I'm facing a problem with my company file. It keeps crashing when I try to run reports. I've tried restarting and verifying the file, but nothing seems to work. Any suggestions on how to fix this? Your help would be greatly appreciated! Thank you!

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I have converted several already, now it just keeps saying there is an unexpected error and quits.