QuickBooks Time

I have quickbooks Time and Quickbooks Online. Currently, quickbooks time is set up to send myself and the employee a reminder email if they’ve missed clocking in. Both emails and myself are getting emails that say they’ve clocked in, but when they show me their Quickbooks Workforce screen, they are clearly already clocked in and their only option is to hit “clock out”. 

I have quickbooks Time and Quickbooks Online. Currently, quickbooks time is set up to send myself and the employee a reminder email if they’ve missed clocking in. Both emails and myself are getting emails that say they’ve clocked in, but when they show me their Quickbooks Workforce screen, they are clearly already clocked in and their only option is to hit “clock out”. 

Hi all We would like to utilise the programme to manage employees holidays (PTO).  Have set up the codes.  Each employee gets 20 days holiday per annum.  Is there any way to set a limit and ensure their request do not exceed their annual allowance?  We're not interested in financials, just ensuring we monitor the days booked off.

The latest version of QBO removes the "add all" button for time entries within invoicing. How do you add all entered time, for a given month, all at once? The previous version had an "add all" button. Clicking it would load all time for the month into the invoice. I'm not able to locate that same functionality in the new version, which means I'm stuck entering entries — which could total 30 to 50 entries — one by one.

IS it possible to set employee work time to the government compressed work schedule (CWS)?Mon-Thurs 9 hours/dayFriday 8 hours, Friday off every other week. thanks.

Our company has an active QuickBooks Time subscription.  The Primary Admin has invited myself and one other user to access Time but we still cannot access it.  When I log in I get the error, shown below.  Any suggestions as to what we need to do to get in or thoughts on why the error?      

We have previously used Quickbooks Time for time entry and applying time to projects and processed payroll through Quickbooks Payroll Premium version, but we are moving our payroll processing to ADP and discontinuing using the payroll portion of Quickbooks. We will continue to use QB Time for our time entry so I would like to know if we cancel the payroll subscription will we still be able to use the Time feature for time entry against projects?  And how do payroll costs integrate to our GL since this previously happened through the payroll processing?  

Just like the title says, can you have employee availability in QuickBooks time scheduling? Is there a way to put in times that they are available to work so that you can see that when you're scheduling?

I don't use QBO for payroll, however I use it for cost accounting in PROJECTS. I add time for each employee and assign it to a service (operation type) and then to a project.For example--Jane Doe9/1/20232 hoursProject: 123 SculptureService: Paint Prep I used to be able to edit the COST RATE, example $30/hr, for each time entry. We pay an hourly wage but sometimes employees are paid more to work off-hours. Can someone please tell me how I edit the cost rate now since QBO changed the window for inputting time? In the hourly costs under the Project page, I would click a time entry like you see below to edit it--  However, now the screen has NO way to edit the cost rate, see below -- 

I use Quickbooks online and QB Time.  This q is about both QB Time handling and invoicing. The scenario I need help with is similar to a retainer, which I find easy to handle using retainer and retainer-applied items.  I have support agreements with a minimum charge. So, for example. Say I have a client who pays $9000 per month for up to 60 hours of time. I invoice that 9000 up front and then we work. If we track in QB time work <= 60 hours the next invoice is for the same 9000. If we work more, the invoice includes both the 9000 and an hourly charge for the overage. We do want to show the QB time item details on the invoice. How do I account for this in the software? Especially if we work under 60 hours. Using my retainer process would leave us owing them the time. Not good for this.

Hello, I am trying to disable the billable option in quickbooks. After going to setting and then time and then diabling billable in QuickBooks Online it is still showing up as an option when employees go to enter time into Quickbooks Time/TSheets.

I'm trying to add QB online Plus to an account I have QB Time with. It says You can't add QuickBooks Online Plus to Company Name with your existing subscription. Try another company or contact customer support for help. I'm setting up QB online plus since I'm transition from QB desktop to QB online with a new accounting firm. My current email address and account is only connected to QB time, not QB desktop as that was managed by my previous, retiring accountant. Please explain to me why I can't add my company that I use QB time with, to my QB plus subscription.

Before the "upgrade", we had a 'Print Later' checkbox at the bottom of the invoice creation page. It is now missing. You could create an invoice and save it for later if you wanted to send it to the customer at a later time. Then, when you were ready to send you would go to Sales - All Sales - and for the status you would choose 'Open' and 'Print Later' to see all the invoices that you have not yet sent. This was good to get a real-time view of your P&L even if you didn't have all the timesheets from employee yet and couldn't send out the invoice. We need this feature back.

I've run the following report:Reports - Tracking - Hours by Team MemberUsing "Custom Date Range" Grouping by Team Member, then by 2nd level jobs In the Grid report that I download, there is a column for "Shift Total" -- and that isn't one of our defined jobs... I'm wondering what that column is tracking?

I invited a new employee to quickbooks time via a text to her phone, and when she clicked the link, she got a "We found your accounts" message. Only they weren't her accounts.  What would cause this? Is this from someone having that phone number before she did? I cancelled the invitation and resent to her email address, but would still like to understand what caused this in case it happens again... thanks!

Hello! I am having some issues with the QuickBooks workforce app. Some of my employees are able to view their pay on the app and others are not able to view it. Is it something that needs to be turned on in quickbooks?

Hello Everyone, I'm attempting to implement a not so straight forward way of our employees clocking in and out and also a un-common way to issue payroll bonuses based off a total combined team bonus that will be divided up by the total amount of combined team hours worked to establish a hourly bonus that will be given to the individual employees based on the amount of the individuals hours worked? (hoping this all makes sense)here's an example. total bonus for the month is $2000. there's 25 employees that all worked a team combined total of 4000 hours.$2000.00 bonus / 4000 hours = $0.50 /hour bonus. an employee with 160 hours worked last month would receive a bonus of $80 (160x$0.50 = $80) let's says someone only worked 100 hours would receive a $50 bonus is there a way to calculate this each month without having to manually track and enter everything through QB Time or payroll? My other question is can QB Time be set up so that employees cannot clock in early before the assi

I have an employee in QuickBooks Time that has the wrong middle name.  How do I edit the name of the employee?

When I attempt to edit a schedule in QB Time, the side bar where the edit options usually show, is now blank. I have tried multiple browsers (google chrome, microsoft edge) and it happens in both. I have cleared browser history, cleared cookies, and nothing seems to correct it. 

Hey all, we have been having a problem with our timesheets when changing an employee's pay rate. We are electrical contractors, and we use our timesheets to do cost analysis on a job when the job is complete. However, if we change an employee's pay rate during the time when the job is still active, t-sheets will retroactively change the pay rate of the employee. For example, if an employee was being paid $20/hour for the first 6 months of a job, and we raise them to $25/hour for the last 6 months of the job, when we do our cost analysis at the end of the job it will show that the employee was being paid $25/hour for the entirety of the job. This makes cost analysis very difficult; I was wondering if anyone else has encountered this issue and had a solution.

Our team lead has multiple rates of pay and I am struggling with how Quickbooks Time is sending it over to Quickbooks Desktop.  I have already learned to and successfully set up multiple pay rates for other employees, the scenario for the team lead is different and leading me to struggle.  Example: Hourly Rate=$25.00/hour on all weekdaysHourly Rate=$28.00/hour on all weekend and all holiday hoursOn Call Rate=$3.00/hourCalled in Rate=$38.00/hour I have "customers" set up as "On Call" and "Called In" and it doesn't seem to recognize the hours logged to that "customer" allowing it to map the correct pay.  Any help???  I have tried the other discussions and multiple mappings without success.  Thank you in advance 

Somehow my new employee is in Payroll as an active employee once, but is in QB Time twice.  I am not able to delete the duplicate under my team that shows no activity and has not been assigned to a group.  Any suggestions?

I have not been able to retrieve our last billing invoice in QuickBooks Time. After choosing Billing & Subscriptions on the profile menu, the screen tries to load and then freezes. We use this option every month to get the complete invoice with the breakdown once we receive the email notice of automatic payment.

I only have a couple employees.  They are using the app on their phone to clock in and clock out.When they clock in say from 8am - 12pm and I look at their time on my app it says 4 hours and 20minutes.    Every time they clock in no matter the length, the QB app adds about 20 minutes to their time.  In my example, the main page would show them working 4hours 20 minutes, if I open their time it still says 8-12 but I have to open each clock in time, click on the clock in or clock out and click save.  Only then does it show 4 hours instead of the 4 hours and 20 minutes.    How can I get just 4 hours of time instead of extra being added on?

It would be very helpful if your software developers would send an email summarizing the changes resulting from updates to the app. Each time there's an app update, it seems as if there's something different that needs getting used to as well as glitches. In the past 8 months or so, I have gotten many complaints about how the app works - clocking in and out of jobs without prompting, notes carrying over even when this option is turned off, customer lists changing, locking people out of the app, the name of the app is Workforce but this app is referred to as QB Time on many platforms, etc.