Account management
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My estimates will not allow deposits anymore. I do not like the knew layout, and I am unable to convert back to the old. Invoices are showing paid when they have yet to be paid. Emails showing html. code and no viewing or approving option.
I set one of our client to inactive but now need to re activate the client. Does anyone know how to do this in Quickbooks Desktop. I see help/discussion for Quickbooks on line but nothing for Desktop. I am referring to client accounts. (aka customers).
Customer service
How to stop QB from requiring a password change every 90days QB 2019.
It's TXN.bank it is in the list.
I was reconciling my accounts and everything was great. There are some old transactions that always show up on the reconciliation screen that never need to be there. I think they are old duplicate transactions or something. They never need to be selected in reconciliation so I thought I'd delete them to make things look cleaner... I do a lot of transfers between accounts though and when I deleted those transactions it threw off my beginning balance in another account. I've tried re-adding all the transactions that show as missing on the "We can help you fix it" audit thing, and I'm just getting more confused and I'm afraid I'm making everything worse. I don't currently have an accountant to help me. Is there a way to just go back in time?? Or does anyone have other suggestions? I haven't found a Help article that exactly seems to apply.
I have been trying to sign into my account for a few days now to QBO and I cannot.I enter in my email and it says there is no account with this email and when I try to sign in with Google, I get the message that its a problem on their end and to try again later.I decided to start a chat for help and as he looks up my account the message pops up"We are no longer permitted to help you as your account has been terminated." Would like to know when this happened, how this happened, and if there is a way to get back my account?My subscription was last paid on September 16th so I know that wasn't the reason. I was the only person that signs onto it.Hopefully someone can help here. Thank you.
Is there any way to add invoice numbers to existing reports on A/R aging? Or create a brand new memorized report?
This report should not be blank.
Does anyone else have Bank of the West which has now changed to BMO? I need to update my login info to download bank account activity. When I go to do that on my business checking account it will only let me change the login in name and password, not the website. I'm wondering if I have to start a whole new bank account in quickbooks online to reflect the change to BMO? My actual login in and account number have remained the same just the website has changed.
Transfer ownership
INTUIT WILL NOT UPDATE OWNERSHIP ON OUR ACCOUNT AND IS ASKING US TO CLOSE THIS ACCOUNT We are a 6 month old startup. In the second month I took ownership of the company. We are an S-Corp filed in California and our attorney handled the transaction, resulting in the ownership change and updated filing with the state. We've been fortunate and the business has already been busy. We've connected two banks accounts to our QBO, have multiple vendors setup, dozens of customers set up, dozens of products and dozens of sales transactions recorded to our QBO. Plus we've added QB Payroll and are paying salaries with it. Intuit is asking to verify the account to the original owner. I provided all of the filing records to Intuit showing the new ownership with the state of California and provided my credentials to Intuit. INTUIT WILL NOT UPDATE OWNERSHIP ON OUR ACCOUNT AND IS ASKING US TO CLOSE THIS ACCOUNT and open a new account. They have called and emailed saying that the acco
I'm trying to figure out if it's possible to change the size of a field. For example, adding a new expense account. When I'm typing in the account name, I need it to allow more characters. Is there any way to be able to adjust the data field size?
We are using Quickbooks API to create invoice in Quickbooks, we want to send email to customer as soon as invoice is created. We are sending everything fine from API side, but for some reason email is not going out. We also tried endpoint which can be used to just send email after invoice is created, like sending email on invoice as an when needed, but that is also not working.If you try to send invoice manually from QBO it works well, Is there some sort of settings or something which is causing this issue, Any help will be highly appreciated
