Account management
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QBO - making accounts inactive. I have had success with many accounts, but some do not allow it.For instance, some have the message cannot deactivate because there are unbilled charges in this account. but the account balance is zero and I don't want to invoice a customer for anything. How do I resolve?
Seriously... need help... been over 3 weeks. This is becoming a major issue.
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Have any of you had an issues with a BoA credit card (or any credit card) where the transactions that are coming into QB are completely backwards? The credits are listed as expenses and the expenses are listed as credits. I tired removing the credit card from my account and re-synching it and it's still doing the same thing. Please tell me there is another way to fix this other than inputting the entire credit card statement manually?
After spending an hour on an invoice.. (300 line items) I inadvertently swiped down and my invoice just disappeared. I looked everywhere for it and it’s just gone, deleted.. no prompt or anything. Assuming it was a glitch, I started working on the invoice again and same thing happened. Lost all of my work again. ??? What gives. Is this normal or a glitch?IOS 15.6 - QB version 22.07.1
One of our team pointed out that a customer of ours has an outstanding invoice balance and yet in the customer list in the customer center the "balance" column has a zero. Is this a sign of a corrupt data file, incorrect transaction activity or something else? (See Screenshot)
When I go into the App Transactions tab, under Banking, there will be one or two transactions from the weekend but most of them aren't there.
I found transactions in my bank register from 2017,18, & 19 that show up as non-reconciled. The reconciliation report shows them as reconciled. They are not duplicates. When I try reconciling them manually, the beginning balance is off for the current reconciliation. How do I fix this?
The message states session has expired but the bill has been paid for the month. I urgently require access, please advise next action to take.
so in switching from Wave to QBO, we have one single invoice for a lump sump and multiple payments made to it. some customers have one invoice for X amount then the corresponding payment. what's the best way to reconcile so everything is accurate in quickbooks for future reference?
My partner set up our QBO for [Removed] in Apr/May 2021 listing only his cell# and email contact info. He has failed to do anything about our business tax return, and I have no way to access that information, as he will not give me access to it. What can do?
Currency change
we are in the process of switching from one online software to qb online. we are entering all receipts/expenses going back to day one (fortunately its only about a year and a half worth). so the question is, once these expenses are entered and categorized, why dont they go away? these are expenses that arent billed to anyone. theyre mostly cost of good sold.
The notification "Coming from QuickBooks Desktop? We're here to help." pops up when I load the home screen. I don't need help and clicking the Not now button only pauses the notification. I don't want to see it again.
need to add my secretary access from different email
We utilize a software called knowify that we sync with. Last week my boss enable it send over project name. How do we see on reports?
I’ve scoured the internet, and even called Venmo. I have not found a solution for integration yet.
For each entitie or 'user' QB wants an email address...all these belong to me and I just have ONE email
I cannot get into my QB have been trying for hours, need help
