Account management
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Our old primary admin has strangely been switched back to our primary admin after months of strange events happening. We have her log in information, but she set up 2 step authorization which is linked to our landline that had a pre recording. So when they call to give the link, QB robot thinks our robot is a human and gives a code to no one. The only way to turn off 2 step, from what I know, is to login as primary admin. How on earth do we log into primary admin without the 2 step authorization access. I feel like I'm in, or have been, in the twilight zone with this company for months now.
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How I can cancel accountant copy in QB 2013 ?
The link bank account is asking for my online banking login information. How can I keep my other accounts private? Will I need open an account at another bank?
I am very new to this. On the profit and loss report it shows total income of $190,000, expenses of $167,000, net income of $21,000. Then on balance report it shows owners pay and personal expenses of $60,000. Is this saying the total income was $250k, expenses were $167k, owner was paid $60k, and there is $21k profit for the business?
I need the steps to create a report that shows my totals for last year
Is it possible to create a "view only" user in QB Online? I want this person to be able to see everything, but not to make entries or change anything. Thanks!
For weeks, I have been unable to sign to my QB account. I have had to rely on an employee to issue purchase orders and invoices for my company. when i go thru the sign in page, i am directed to a page with the address app.qbo.intuit.com. this page is blank. customer support requires that i login to access them. What am i to do for customer support if i am unable to sign in? My level of frustration is a 20 on a scale of 1-10.
including reserve funds in a non-profit balance sheet
I have my bank account linked to QBO. A direct deposit was made to my bank however it did not show up in quickbooks or I possibly voided it by accident. I want to know how I can account for this payment. I tried to simply use the "deposit" to account for it but the money still does not show up in banking section for review. I need to somehow "add the money" so I can then match it to the invoice.
I need monthly credit card report
