Banking
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Where is the performance tab on the reports page?
I am getting super frustrated because I cannot get into contact with support while living abroad. The available hours of operation to get a support person is M-F 8am to 5pm which is near impossible for me. I got an email after staying up late to chat with someone, but I can't reply to the email, only chat. How can I speak to someone please?
New to On line version.
bank account was linked to a wrong account, and then disconnect, and then connect to the right account. now I cannot find some transactions and update doesn't work. mistakenly dumped transactions are still there
I'm missing July-Nov 2023 from Chase Banking and CC linked accounts . How do I get these back without having to manually upload? I did not sign in in 2023 in the fall. When I signed in in Jan 2024, the QBOL alerts asked me to resync these accounts. Thanks for your help.
Hi, I have a question regarding shipping charges. I'm reconciling the company's monthly bank statement and I'm trying to allocate shipping charges.When are shipping/freight charges considered EXPENSE and/or COGS?I work for a print shop, we print on apparel., we supply the apparel and print on them.We purchase the apparel from our suppliers regularly, we do not keep inventory. we order what is needed for the order. Example: customer order 50 shirts from us and then we print their design on them. Our distributor charges us shipping on the shirts shipped to us - are these COGS or Expense? Sometimes we ship the order to the customer via UPS and we invoice the customer for the shipping and delivery. But we pay for the label as well? Since we pay for shipping too is this consider EXPENSE OR COGS? I understand that everything related to shipping supplies, boxes,tape,polybag,stamps, etc.. are consider shipping EXPENSES.,correct? thank you for your help in advance.
For more than a month we have been unable to link a bank account. Our support ticket has gone nowhere, so I'm posting in case the community can chime in thoughts. We have created a new credit card account for Amex. There is no card for the Amex account on the Banking page. The Amex account is not listed in the dropdown of accounts over the cards. When we click reorder accounts, we can see the Amex account listed, and even if we reorder it it still does not show up as a card, so we cannot link it. We have tried creating other banking accounts and they also do not show up. Intuit says they know they have an issue, but there's been zero communication from support as to when it will be fixed, no one knows the status of our request, and no one can tell us when it will be fixed. Considering this is a basic feature of any QBO subscription, when can we expect banking feeds to be fixed so we can synchronize our Amex and any other bank account we have? Does anyone know h
Funny how I wrote this out and then my authentication magically failed and it was deleted. Here I go again. Why did Quickbooks badger me into getting QuickBooks Checking with them saying it offered mobile deposits? I'm all set up and switched over and now I can't make mobile deposits. Customer service says that Green Dot Bank just arbitrarily decides to withhold that ability until they feel like allowing it on new accounts. They say I have to keep using the account and hope it lets me eventually make mobile deposits. This is information they should be upfront about. Like how they only let you have ONE debit card on your account for you BUSINESS with multiple people. Green Dot Bank screwed me over again. QUICKBOOKS, you need to find a new bank to do business with. Until you do I'll be shopping for new accounting software and I'll be letting everyone know to stay away from your checking service for sure.
How can the Capital One Spark card online connection bring over data to show who the card holder was that made purchases? We have different card holders that make purchases for different locations and this data would be extremely useful to understand which class to assign the transactions. Thanks!AJ
I have checked in my inbox, spam and trash.
My online banking log in changed from a personal log in to a business log in. I'm no longer able to connect with my old log in info. The new business log in is a different log in screen than the personal. When I logged in from the new screen with my new info it added a new bank account to my quickbooks online. I now have two versions of the same bank account showing on quickbooks, Do i just disable the old one that will no longer synch with my bank or is there a way to join them?
My clients bank account was closed and disconnected from QB online. I was able to match most transactions but I have about 85 Transactions stuck in Uncategorized Assets as “Transfers” how would I go about fixing this issue if I cannot add the bank account back into QuickBooks?
Is there something is settings I need to change?
How do you get a consolidated bank deposit per day in quickbooks online.I am only able to see individual(detail)deposits
We are trying to simplify entering bank transactions so that for common purchases we don't have to manually enter all the tickets, but can use the Bank Center Rules, for instance for things such as Fuel. When entering transactions manually through "Enter Credit Card Charges" You are given the option to list things as "Expense" or "Item". We normally enter anything not office expense related as an "Item" so it will show up in our profitability reports appropriately, however when adding details in the bank center, it appears you are only given the option of entering a transaction as an "Expense". Is there a way to enter them as "Item" or is this simply not possible?
Hello, Apologies if this was covered elsewhere; I could not find an answered thread. When I added our Chase credit cards to Quickbooks Online I chose to have Quickbooks pull new credit cards as they are added but they are not adding after the new cards are added to our Chase account, activated, and used. What can I do to fix this outside of deleting the entire connection and adding it again? Thanks!
I've already fixed the rule and I've checked my home currency and it's correct USD. It seems to be a technical issue.
