Banking
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So I’ve been using quick books for over 2 years now, and recently started accepting ACH payments… I have proof that one particular ACH payment via QuickBooks Self Employed took over 20 days to complete. This is horrible for my business, and I currently have over $600 waiting to be deposited. Crossing my fingers hard that they will be sent to my bank before the 31st but I know my chances are slim. Is there something wrong system side? There’s no consistency. Some ACH payments are posted within 5 days, some 12, other over 30… so why do I keep using this??? The invoicing side of it is quite nice, but having to wait for funds is unbearable.
I can do everything else with QBO, this is the only issue.
I can't schedule a payment without a valid email address.
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Additionally I would like to remove this account from QB as it is not one of my business accounts.
How do I zero out the previous owners customer balances? I want to start billing them under my name on June first not showing the previous balance due from the old business owner.
I did a $5,555 eCheck on May 11. Today the risk department said they are not going to release the customer's funds because they can't verify the bank account. After multiple phone calls and sitting with the customer for over 2 hours in my office, they finally say that I have to reverse the transaction. BUT because it is in "REVIEW" status, there is NO WAY to do that. Quickbooks is refusing to reverse the funds back to the customer and they refuse to deposit it into my bank account. One agent told me that they could HOLD IT FOR up to 6 MONTHS! $5,555! This is unacceptable. I am out a lot of money and I will be filing charges with the attorney general's office and any other office that I can. I will also be explaining to the audience of TIK TOK and I am sure I have enough followers that they can spread the word of how bad this situation is.
My customers are expressed in my bank ledger, but the transactions are not shown in the customer view. When I pull up any customer, there are no transactions listed.
A beginning balance is showing up in this account which is not in check registry. I've no transactions for that amount in that or the other bank accounts in this file. I've rebuilt the file a couple of times but it still shows up. I've undone all the intervening reconciliations from Jan 2023 which were all off by varying amounts. This account was reconciled through Mar of 2024 before I went back now to update the file.QB desktop Mac plus 2023 V22.0.6 R7How do I get rid of it? Thank you, Community.
I have three different checking accounts in my business. I'm a real newbie to Quickbooks online!! Don't know anything about it. I've tried making three different tabs, one for each checking account but can't figure out how to save the three tabs so the next time I use the Online app they are still there. Also is there a way to show the account number on the register screen. A couple of the accounts have almost the same amount it them. I need the register screen to show me which account I'm in.
I have the same issue. One of the cards linked to my QB just stopped syncing. I called the bank, I followed their instructions, then I spoke with a QB support, which was completely unhelpful and sounded like that person didn't know even basic things. I asked to speak to higher level of support and was promised a call back, which I never received. It's been two weeks and repeated attempts to reconnect the credit card. I use the right credentials and the process, but it just won't connect! Any help would be appreciated
I recently received a refund from vendr for a double payment made in 2023. I deposited the check but did not make a transaction in quickbooks. Now, when trying to reconcile the account, QBO wants to add both a Debit and Immediate credit into our bank account. I can't find a way to eliminate the "Debit" entry without eliminating the CR entry as well.
Quickbooks is prompting me with a "103" "error for additional verification, probably via 2FA, to reconnect me to my bank account (Bluevine) but there is no way to provide 2FA codes and I can't proceed. What should I do?
Hello! I know this question was already raised before in community but i couldn't match those with my concern. I have connected both CC and Corp BofA accounts last month to qbo, there was automatic entry created hitting opening balance equity account, I have deleted it manually by going to register, clicking on edit and then delete. This month when I tried my 1st reconciliation I see that qbo created another opening balance equity entry for the total amount of CC expenses for 2 months with the current month date. Attached is screenshot for the same. How can I correct/remove opening balance equity from the books? Do I have to go to register again and instead of deleting change amount to zero and date to the 1st date i linked account to qbo? Appreciate help from QBO community!
Our bank's website updated at the beginning of the year, so their URL changed. I unlinked the old website, since it was obsolete anyway, and tried to reconnect using the new URL, but no luck. The login credentials are all the same, but there is no way to update the bank's linked landing page. I have requested it at least once a week since it changed 5 or 6 months ago. How can I urge Quickbooks support to update my bank's URL?
I need to change our pay date, how do I change the date in system for the new pay dates?
Several transactions were put in the wrong category. I need to fix that, but the transactions have already been reconciled. My accountant says if I undo them to edit it breaks her reconcilation. How do I edit these transactions?
QB is not connecting to our bank SSFCU accounts for some reason, keeps giving an error message and try to reconnect and gives the error message 102 try back in a couple of hours. But we can log into our SSFCU account online with no issues. Need help in getting reconnected to the account so we can log transactions.
I'm trying to reconcile my bank statement, however, there are two checks from 2023 that the banks cleared that were not previously cleared - so, not fraudulent. However, these checks are no longer showing up in my list of uncleared checks to clear. So, I can't reconcile the bank statement. THIS IS A NEW CHANGE in QBO just this month. WHY HAS THIS CHANGED? This means I have to figure out yet another workaround to do what should be a BASIC accounting function. Additionally, when these checks came through the bank feeds, QBO did not allow me to match them to the correct transaction in the register because the "Find a Match" function would not allow for a date range search that went earlier than January 1, 2024. Banks are habitually cashing checks from 2020, "stale dated" doesn't really exist anymore. QBO needs to allow its users to determine how to handle checks older than whatever arbitrary date their engineers have suddenly decided is the cut off date. H
