Employees and Payroll
Recently active
Same employee working on one client will have the time cost posted while for other client only the time posted.
Original commenter did not share additional details
The Core Payroll journal is unuseable. I can't edit the locations, the payroll mapping ignores what I have requested, and I can't even delete it.Core payroll is not fit for purpose. It is messing up our accounts and I can't see a workaround.I may need to find some different payroll software.
Hello,I'm far from liking core payroll all the simplicity of standard has truly gone! I am trying to register ssp and also unpaid sick leave in payroll is there a simple way of doing this? I have tried to configure as a minus figure in pay types but doesnt actually deduct when running payroll. I don't want to set up as an after tax deduction and there seems to be no real answers on the web. Thank you in advance!
Hello, I have employed an employee for 18 months now and I have now been advised by HMRC to begin taking Student Loan Deductions (Plan). I have clicked on payroll and employee and have look in 'Workplace pension, loan & other deductions' to see how to turn this on, but have had no luck. Do I need to select something so deductions are calculated when I run payroll. I am struggling to see where I action this. I'd appreciate any guidance. Thank you
How do I set my clients whose employes works different hourly rate? I need to do this in bulk as employees are around hundred each. (Using QB Advanced/ Bureau)
I am trying to import all NI values for employees using the standard template but it is not reflecting and showing as zero
Please can someone tell me what the password for a payslip would be if the employee only has 3 characters in their surname?As QB says the password takes the first 4 characters of their surname Thanks
The (enforced) introduction of Core Payroll has been a complete disaster and should be rolled back to the previous QB Payroll as a matter of urgency. Your implementation will result in companies being unable to run payroll on time, requiring additional time and resources to resolve processes manually, late payments to employees with potential knock on costs in their own failed scheduled payments, together with difficulties complying with HMRC PAYE FPS timescales, Workplace Pension compliance and more. This 'upgrade' is in fact a major downgrade and removes almost all of what made a QB Payroll subscription worthwhile. No apparent testing has taken place nor a comparison of lost features. The only way to stop an imminent mass exodus of customers is to urgently roll it back so that businesses can run this month's payroll successfully on the previous design. The software designers, engineers, testing and management involved in this product launch should reflect on whether they are in the r
Previously on Standard Payroll I have been running an 'empty' payroll for some months, i.e. unticking as an employee, running the payroll with no employees to be paid and submitting the EPS to confirm the same to HMRC. Now, under the new Core Payroll, I cannot see how to do this? Has this been removed without any notification to us, the customer? If I untick, as before, I get an error message: "Select employees before you preview the payroll for them." So I select my employee again, but change the payment to be 'skip salary this time only', I get an error message: "You must either enter the hours worked or compensation amounts, or clear the checkbox to exclude employee from this payroll run." So I clear the checkbox to exclude an employee and loop round the same process again. What is happening?! Why have Quickbooks made it so difficult! and not offered a resolve.
It only offers balance sheet accounts 😞
Can someone tell me how I change the Account where Net Pay is being posted toandHow I can change the journals already created automatically to include the correct Nominal Accounts Thanks
My employee is receiving "We can't get your info" when payslip has been emailed to him.I know this has been a issues in the past but has it been resolved?
Hi, I moved over to quickbooks from sage on January 2024, my last payroll with sage was December 2023 One of my employees tax paid to date from this time has not transferred over and HMRC think she owes tax. When I rang them they said it is a problem with the month that I swapped over to quickbooks. I have tried many thinks and contacted quickbooks many times and spent hours on chat. The latest advice was to make an adjustment on the month that we moved over and add the missing tax paid to date on the first payslip as PAYE £. I tried this and it still says on her personal tax account that she owes the tax. All her payslips up until moving to quickbooks say her tax to date correct then it just disappears from the month we moved to quickbooks. please can someone help direct me as I am at my wits end and no one seems to have a clear answer of how to ensure that the tax that she had paid to date was recorded correctly
I occasionally need to visit a wholesaler to pick up various items that are not part of our standard stock or inventory—such as coffee, tea, and other essentials. Since I pay for these out of my own pocket, I’d like to understand the process for getting reimbursed by the company through QuickBooks. Could you provide guidance on how I submit these expenses, and how to record them in QuickBooks so I can be reimbursed?Then, what is the best method to reimburse me financially. thank you john
Hi, Kindly help to resolve the issue; I am trying to upload Sage 50 employee data as per the guidelines provided by QB but I'm facing the error for all employees imported ''Some details are incomplete: Pension Settings are incomplete''. (Using QB Bureau)
For journals that I have created and set-up as recurring get named by continuing the previous journals name. This also happens whenever I create a new journal or when payroll journals are created. Does anyone know how to stop this ? Thanks
I have twofold question that I hope someone can help. Following misallocation of my PAYE payments by HMRC, they have now been reallocated and have resulted in an issue for two different years. For year 21/22 they are saying I didn't claim my Employers Allowance although QB shows that I have. HMRC told me to submit an EPS for said year which I've tried twice now (ensuring that year 21/22 is selected). They are saying that both of these submissions are showing as received for the current year 24/25!!!! Why is it showing as 21/22 selected on QB but being received at HMRC as 24/25 and how do I correct this?For year 23/24 my records show a different Year to Date figure for CIS suffered than HMRC are showing, resulting in an overdue balance for Month 3. HMRC suggested I submit a new EPS for that year but when I try to do this on QB the EPS figures don't match the P32. The P32 CIS shows the correct year to date figures but the EPS summary only sh
We are a tiny business (3 of us) none of us are eligible for workplace pension and are marked as such in the payroll system. When I now try to pay a small bonus QB flags up message saying must enroll into Work place pension. I have no idea whether we have been migrated to Core payroll from standard - communication seems a tad thin on the ground - IAdditionally the bonus is flagged as not being eligible for including n Work place pension calculations - Is this yet another QB glitch or am I missing somethiing
the latest update i got yesterday from QB Team Sent · 6:48 PMWella lou M.WOh, alright. Upon checking the account, I can see it here that the account was attached to an investigation, and it has already been closed. However, the account is under your accountant billing and you need to ask the accountant to open their firm account and then go to subscription and billing and look for your business name and resubscribe payroll and he/should be able to resubscribe the account as the payroll has been completely change to Core Payroll.””””””
