Other Questions

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When an invoice is generated it looks like this:  BACS:  Pay Fred Bloggs  (Business)  Starling Bank  Sort Code: 01-02-03  Account: 12345678  Please use invoice number as reference. All above is as it should be - but once it is sent out to the customer, the pdf invoice looks like this:  BACS:  Pay Fred Bloggs  (Business)  Starling Bank  Sort Code: 01-02-03  Account: ****5678  Please use invoice number as reference.>> It replaces the first four digits of bank account with ****. so new customers can't make a payment.I have no idea why that has started to happen all of a sudden. Has anyone had this issue at all?  Be interesting to know why it is happening and how to correct it.  Many thanks.

Started with Income not updating Open Invoice figure correctly. Regardless of new Invoice raised or payment received. Today 1st Nov I realise that the whole widget is not updating anything at all!Also Account Receivable is showing no data at all and just a grey doughnut chart.

I do wonder sometimes that the QBO web portal has a memory leak or is just plain terrible at handling it's memory usage. I have seen it as high as 4.5 gig before today! Crazy usage the type of web site it is. This is on Safari on MacOS and is even worse when using Firefox! It would be great if this was passed on to the web dev team, although I'm sure they are aware of how it hogs memory. 

Also no dashboard so I can’t see balances in my. Bank accounts why is information not showing do I need to do something?

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Can I have the QuickBooks telephone numbers

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Hi, I have been using Quickbooks Pro2016 without support and have just received the following warning Access to QB desktop will be permanently terminated in May 2024. Does this mean I wont be able to access my data? I don't need the online support, updates etc. I also wasn't aware that i wouldn't be able to access anything and it doesn't give me very long to find another solution. QB online isn't a solution as I have 70 companies. Thanks for your help with this  

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I have been using this function for years. All setting are correct.

And I've checked for updates. Very annoying as it's the primary reason for using QB

Mine hasn't worked since 7th Oct. I spoke to someone yesterday who told me that this is a known issue and is being investigated. They have not communicated this to us and I'm very annoyed about it. This is the reason I chose QB and now it's not fit for purpose. 

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I recently noticed that my mileage tracking in my QBSE Android App has stopped working.  For a while I would get gaps in my tracking, which I could solve by opening and refreshing the app, but lately it has stopped altogether.  I have done all the trouble shooting and fixed the recommended settings that I have found in other posts, none of which appears to be working.The mileage tracking was one of the best features and the only reason I have kept using the app.  If I can't get this fixed I may have to look for another small business accounting service to handle my business.  

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Is it possible to migrate your data from Quickbooks Desktop Pro 2021 UK to the USA or Canadain software UK is discontinuing there Desktop and the online version does not do the job

Does anybody have the contact number for account managers?

Good evening Its my first year of using SE QB so forgive the question if its been asked but I was unable to find the answer On the home screen the figure for estimated tax is that what is estimated left to pay or does it take intoaccount payments made and filed under taxes

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Hi, is anyone having trouble sending Invoices and Statements?  This initially started last June month end where when I batch sent Invoices from 'All Sales' loads of them didn't send and I only found out when customers contacted me. I then went into their account and it told me that emails were invalid - which isn't true because I have been emailing to these email addresses for years. We then started sending them in batches of 20 or 30 (which is tedious when I have approx. 1500 invoices for 450/500 customers ). We did the same for Statements.Roll on last month's end and we did the same. However, this time multiple customers contacted me to say they did not get their invoices. When i checked my inbox(as i have a copy going to my own email address) the invoices mentioned actually were not there. That means that they didn't actually go!  So customers got some invoices and not others (which disproves the 'invalid email address' error given originally)Then the Statements, first sen

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