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Once we get to 1st February 2023 will we still be able to do the following:a - open the company file and run various reports and export data?b - enter transactions?c - Submit MTD VAT returns? Can you please advise what the situation will be be both a pro-advisor licence and for our clients normal licences? Will it be just the support that ends at that point (i.e. no telephone support and no software updates/patches) or will any of the above list also no longer work? The short 15 month notice is not enough to migrate clients to another product, especially with QBO still falling way short of what QuickBooks desktop can do even for basic clients.
I'm looking at whether we should move from QBO Plus to QBO Advanced, on the basis that when we first joined we wanted to be on Advanced but this was only available in the US, not the UK. One reason is that we are quite a complex charity and find ourselves restricted by the limits on classes, locations, chart of accounts, etc. For the US, Canada and other countries, visiting the page about limits includes information on the limits for each subscription type with lots of categories, including those above. (See https://quickbooks.intuit.com/learn-support/en-us/help-article/intuit-subscriptions/learn-usage-limits-quickbooks-online/L6THMltE4_US_en_US?uid=ljzx4fb4 or https://quickbooks.intuit.com/learn-support/en-ca/help-article/intuit-subscriptions/learn-usage-limits-quickbooks-online/L6THMltE4_CA_en_CA?uid=ljzx88go for examples.) However, the UK site only shows the limit on users, and none of the other limits (see https://quickbooks.intuit.com/learn-support/en
I am employed by a company where I get paid a wage and pay Tax on it. I am also self employed and invoices customers how do I show these within quickbooks self employed online
Hi I am having real problems getting the inventory from QB Desktop to QB online (Plus) I had an old desktop system (2012) which is still working but only on Windows 7, so decided to finally upgrade move my books took the data base and transferred it but none of the inventory came over I then downloaded to excel CSV file and tried to upload it but now it will not take more than 1000 lines of data I have over 4120 line items can any one help? Many thanks [Removed]
Why is it near on impossible to speak to someone at quickbooks?
HelloI want to be able to set up default tax codes for each of my customers, but when I choose one, edit details, go to the tax info tab, there are no drop down boxes to choose from which is what other posts on here have said to do. Only areas where I can enter their vat and UTR numbers.I want to be able to set some to the new reverse charge codes, and some to the standard code to minimise errors when raising invoices.Thanks.
When I attempt to add an additional email address to the customer profile, I get a message saying '"Please enter a valid email". I believe the issue is because the email address I'm adding contains an apostrophe. Is there a way around this issue?
HiI have an issue with my invoices; Instead of numbers, it shows 'Clover 2023' and a date.I disabled the custom invoice numbering but to no avail. I have Clover merged with the QB online.Any suggestions?
I have a client who sends some Warranty DDR recurring invoices monthly .They also send standard invoices due for payment. If i go into customise template under emails and change the 'message to customer' it changes the message on all my templates. If i create a new DDR template it does the same. The client would like specific email wording for recurring DDR warranty payments with a note not to pay this its for info only. Different to the standard emails. I dont seem to be able to do this at all, only one email to cover all options which isnt really suitable. Is there a work around?
I can disconnect and reconnect so my account updates but then will not update after that initial reconnection
I have used this feature for years. Since last week, this functionality has stopped working properly. I've spent hours on the phone to support, but to no avail. Payments are still being collected from customers it seems, however, the payment is showing as "overdue" in my invoices screen when it should be automatically marked as "paid". The usual process, is the recurring invoice is submitted and marked as "paid" at the same time (to undeposited funds). Days later, when the money actually arrives, the deposit gets matched automatically. It should also calculate the Gocardless fee automatically, but this has stopped happening too. I've tried relaunching the Gocardless app (as instructed by support), but this didn't help. I was also advised to clear cookies/cache, but that made no difference either. Nobody at support seems to understand this process. I'm finding the telephone support particularly poor in general lately. A simple glitch (caused my QB) seems
I thought I was doing well with being forced to use the new terrible shortcuts and payout while using Safari.But alas, the update has been forced onto the browser.The ability to add shortcuts could be a really hand time saving system, however. The person who thought this through must have had a lobotomy as have the shortcuts are pretty much visible under the animated menu anyway. Oh, and who’s idea was it to add more eye sickening animations, very 2010 and very much ditched by all modern web site designers. On top of this we now have new report layouts, can you spot what is missing in the new version. Honestly this is not rocket science is it. My 6 year old granddaughter spotted it in 5 seconds. So now I have to hit 'switch the classic view' every time I wish to look back on dates older than 12 months. Intuit you are a JOKE. Can you please engage with US THE CUSTOMERS and allow us to properly send feedback instead of the STUPID FEEDBACK SYSTEM YOU CURRENTLY HAVE. But, I
I had to amend the NI contribution for an employee who reached state pension age in Month 3 and I had processed Month 4. I tried to correct by unlocking the payroll for months 3 and 4and changing the NI category from A to C. However, I received error message 7865. So how do I correct this?
Hello, We have recently moved to Quickbooks online after using the desktop version for years. We have found out that all the attachments from the desktop version do not migrate across, so this means we still need read only access to the old data within the desktop version for at least a year for audit and reference purposes.We have now been told that access to the desktop version will be turned off within 7 days, and support don't seem to be very helpful.Has anyone else had this problem? We just need read only access, as we are now paying for Quickbooks online - surely we don't still need to pay for the desktop version just to access the documents that don't transfer to online. How do we get continued access to this data?Any help will be appreciated.
Hi. Please can you help. I usually claim Employment Allowance for each year, but missed the tax year 06/04/2021 to 05/04/2022. Please can you tell me how I can claim this retrospectively? I believe HMRC need it sent via a submission through payroll called an Employment Payment Summary (EPS) but I can't see how I can do this for a previous year. Many Thanks.
We have a line/class in QBs for an income we receive each month, the clients pay us and we credit this line. They are not down as a customer it’s 13 properties that pay us a service charge. I need to create invoices for cleaning / maintenance etc and then pay the invoices using this credit. how would I pay off an invoice this way?
Unable to Open Invoices, drafts or view any sent invoices. I mainly use my IPhone for sending invoices.Cleared Cache no successIt has been unresolved for several weeks. Extremely FRUSTRATED !!!
I can’t seem to find a way to talk to a human to assist me, the window goes grey once I do this batch action and I then have to log in again. I use edge, is there something I am doing that could prevent QuickBooks from sending just this one remittance advice? As all other suppliers receive theirs no problem
tried different cards
