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We have employees that work a lot of hours. They often accrue their maximum hours of vacation time before the year is up. If they use some of their vacation, the system restarts accruing vacation time. How do I set the program up to not do that.
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Update just 'spins' and then says 'we couldn't update your accounts right now. Please try again later.' Has been like that for 2 days and for 2 different banks, so I know it's not just a bank issue.
trying to reconcile credit card and all the transactions are reversed. credits are debits and vice versa. need to reconcile a whole years worth of entries.
Hi I am trying to issue an ROE for two of my staff that have recently left. I went to process & review their ROE's and happened to notice the insurable hours wasn't even close to the YTD amount on their last paystubs (due to layoff's in December both had new start dates in Jan 2021 so it should match up) When I went into the transaction detail of block 15B on the ROE review, I noticed it is missing all the Pay periods from Jan - end of April 2021. The start dates are correct (both have Jan star dates). I'm not sure why it would not be including 4 months worth of pay periods on this ROE.Any ideas on what is happening or how to fix this? Thank you
My client only provides me with the info to finish his books once a year. I got his package and went to log in to QBO only to find all his information from last year is gone? No clients, no suppliers, no transactions - nothing. How do I get this information back?
I’m struggling with matching on bank statements. So please help. I created an invoice for US$5500. The customer paid the full amount. But when deposited there was a wire fee charged for US$17. I tried the following two options: 1. Mark the invoice paid in full amount to USD chequing account. But this option won’t let me reconcile with bank transaction as the amounts are not match.2. Mark the invoice partially paid for 5433 to USD chequing. This option would let me match with the bank transactions, however, the invoice can’t be closed.I see some people have the option of matching with other transactions but my account doesn’t have this option. can someone please help?
I want to invoice my customers with all their dated transactions on one monthly invoice that I send to them at the end of each month (ie., each time we visit to clean at their store I want to invoice for the type of cleaning done and the date it was done). Should I set up a delayed charge (non posting charge) for each dated transaction or does anyone have advice for me on the easiest way. Thanks.
Hello, I've noticed that QBO always sends my automatic/recurring invoices out to clients at an ungodly hour of anytime between about 1-4am MST. Because of this, some clients often swipe away the notification of an invoice then forget and I get overdue invoices because of that. I've also received some feedback from customers that are quite annoyed that I would send them invoices so late. Is there a way to change this so that it sends them say in the afternoon instead of the wee hours of the morning? Thanks!Theresa
I am trying to match downloaded bank transactions to my quickbooks register using Premium 2021 desktop. The register transaction is payroll but because the bank does payroll and automatic deposit it is listed in the bank transaction as 1 transaction but in register as 2 (2 employees) how can I match them
Hello, I have a couple of employees that have turned 18 and CPP is not being deducted. Their birthdates are correctly input into QBO. Any ideas how to get this fixed? Thanks.
You must select an account for this transaction.
When I Export a report all values are zero
Hi, I have been a quickbooks user for about 25 years. I have recently retired and no longer need the payroll service as there is only my wife and I drawing income so I decided to opt out of the payroll service. However, I now am unable to view any previous pay cheque details. Quickbooks has blocked this information from me even though this is info from years previous which I had paid for. I phoned Quickbooks a few days ago and talked to a rep who told me that his supervisor "James" would call me back. He hasn't. This is wrong and Quickbooks cannot legally block the information from you that you had paid for. It appears to be done for the sole purpose of trying to keep you paying for this service.Any advice on fighting Quickbooks on this? Thanks, Rob
I can't reconcile my current bank statement because the opening balance is off. I know where the item/amount is, and it is in a bank statement the has already been reconciled. Don't have a clue what to do.
Hello. I am currently taking a course for quickbooks. But I need the 2019 version in order for me to do the course. I have it installed using my works old programs. Everything was fine until one day I got a notification says: "The Payroll tax table is now out of date. Any payroll calculations generated using this tax table will be zero. You should automatically receive the latest tax table via 'Automatic Update' (make sure you have this turned on), or by downloading the update via www.quickbooks.ca/updates" But I cannot find anywhere to able to update it. And the program closes as soon as I say "okay". I only need the 2019 version until the course is done (end of December) but I'm doing it self-paced and I do not have an instruction to help me on this. Can I please have some help? I am very lost at what to do next.
Our company has several item receipts showing up in the Accounts Payable report that we know we have paid. Why?
I will be away from the office for about a month but need to bring QB Desktop with me. I have downloaded the QB Desktop Pro 2021 onto my laptop using my existing License # and made a backup copy of my QB files onto a flash drive. If the flash drive is inserted into the USB slot, all data files are present and QB program works fine. However, if I attempt to save a backup on my laptop I receive an error message that says I do not have permission to save in this location. I am the administrator and only user of this QB program.
Is there a way to require some accounts to have classes in QuickBooks Enterprise? I see a way to require all accounts to have classes, but don't see a way to require some accounts to have classes.
Zipcode invalid while setting up QBO accountant account. Could you please assist? Thanks!
