Other Questions

We just started using bill pay in qbo. We have multiple bank accounts linked to It to pay the invoices. These bank accounts are linked to specific GL bank accounts in QB. On our last check run, the invoices were arch’s out of the correct physical bank but was posted to the wrong QB GL bank account. QB will not allow you to edit the payment and correct the bank account in QB. We called tech support and no one is helping us. How do we fix this error and prevent it from happening again? (Already checked the links) 

Hello, wanted to ask about the mileage tracker. Has anyone used it? Do you like this feature? Also, does it only work while the app is running or how can I get it to stop tracking at the end of the workday? Is there a rule that lets me put it for specific times in the day like from 7am to 6pm?? Or are there any other apps that are compatible with QB online that works as well? Or if anyone has any suggestions on how to better track mileage, please share them. Thank you. 

Buen diaMi pregunta es si se puede colocar en automatico que en el invoice aparezca es la direccion del proyecto en la parte donde dice Bill to y la direccion del customer en donde dice ship to, tal como la imagen lo presenta:   

I have begun receiving fake invoice cam emails. However these are coming from a actual intuit email address, according to google; see attached. I cannot block simply emails from intuit.com. Note: the 'to' email address is not mine here either. What action is intuit taking to stop these?

We have used QBO for a couple of years to send our Purchase Orders to vendors and have a default cc email send to our orders department. This is useful for orders department to keep track of who to follow up with at the vendor and it also prompts the vendor to respond to the correct department in our company.  Around 3 weeks ago, the default email address is being 'ignored' by QuickBooks software and it is sending the cc copy to another email address in our company.  I have opened 2 tickets since and have had automated responses that my case is resolved each time when it is not.  I am not sure the care team at QuickBooks even understands the issue. Does this make sense to anyone? Perhaps I am not explaining the issue very well. I don't want to have to switch software as it integrates quite well with our CRM until recently, but I am disappointed with the support at QBO. 

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I want to upgrade my QuickBooks Pro 2016 version as I have now switched computers, and the print function no longer works despite trying all sorts of workarounds. Does anyone have any advice on an affordable way to do this? Thanks so muchJay

Hello,   I work for a managed IT service provider who supports several firms who use QuickBooks. I've been collecting a list of QuickBooks folders that are occupying hundreds of gigabytes of space on our customer's local disks in hopes of identifying which folders we can clean up. I want to write a script to clean these folders out, but don't want to just assume they're benign in fear of breaking things and interrupting their business.   Can I get help identifying the purpose of these folders and files, and which can be safely removed from these systems?   C:\Program Files (x86)\Intuit\QuickBooks 2015\Components\PConfig\Data1.cabC:\Program Files (x86)\Intuit\QuickBooks 2016\Components\PConfig\Data1.cabC:\Program Files (x86)\Intuit\QuickBooks 2017\Components\PConfig\Data1.cabC:\Program Files (x86)\Intuit\QuickBooks 2018\Components\PConfig\Data1.cabC:\Program Files (x86)\Intuit\QuickBooks 2019\Components\PConfig\Data1.cabC:\Program Files (x86)\Intuit\QuickBooks 2020\Compon

Can someone, anyone at Intuit identify what error code 12301 is and how to fix it? Please don't ask me to contact support. I have and to no avail. Every answer I get does not have anything to do with my issue. Can someone at least provide a list of QBO error codes so I at least know the nature of the error code?

Why does the updates for 2024 take an excessive amount of time to update! This has never been an issue until 2024! What happens if you decline to do the update? Pay more money now than ever before & it absolutely is horrid trying to successfully do an update.  

I am trying to connect with my credit card by commerce bank of wyoming which has it on the list but doesn't let me connect even after caching it and doing incognito mode....anybody has this issue and how did you resolve it?

We have a membership list in excel. Can we import the names and addresses, as we want to send invoices to all.

Please tell me there’s a way to remove setup guide.  I’ve completed the steps and now I have to stare at the guide trying to sell me services I don’t need or want for months.  How long must I endure this pain? it’s clearly an easy feature to develop to “hide setup guide” or “mark all as complete “. How can this be fixed?

I am using Quickbooks Pro 2009 (don't laugh) on a standalone, no internet connected computer, no network.  We run 7 companies on this program but we recently had a few abort issues with various files (most recent is C-343 and older ones are -6000, -301). I now have all 7 qbw files that I want to use as my MASTER to start updating the last 3 or so weeks of transactions (we just use the A/P and A/R).  The files are working fine for me although when I upload the files to our accountant, they are unable to open them (seems like it times out??). In an effort to reduce the file size, I tried the "Condense or Clean up company data" on our largest files which is 311 000 KB (QB Pro 2009) but the "Clean up company data" function doesn't work. It shows the completed progress bar and then it "verifies the data" and then aborts and notes the C=343 error message (the connection to the company file has been lost....).  When I log back in, the files I wanted to condense, were not conden

I am using QB 2020 Prem with latest update.When I enter a bill or sales receipt using group items I enter the item number but the description of the group and the group price is added after the last item in the group. That really makes a messy bill, sales receipt or invoice.Why can't QB put the group item description and price on the same line? The price of the group is already calculated, thus, I don't see any really why it could not be on the same line?

I have a handyman business and have just started using QuickBooks Essentials. I want to confirm I am entering my expenses and invoicing customers correctly.For example: I purchase some materials from Home Depot for a specific customers project (ex: lumber to fix fence) and then I invoice the said customer for these materials without a markup, along with the labor hours. With QuickBooks essentials, I do not have the ability to show the items table or to make expenses billable.I currently 1. create a product/service: name it materials, as a noninventory item; make it a billable expense income in the income account; select: I purchase from a vendor; then select expense account: cost of goods sold-supplies and materials.2. I enter my expense purchase for said materials: ex: Home Depot vendor and use the category: cost of goods sold-supplies and materials3. I go to invoice the customer: for product/service I select the Materials that I created earlier and enter more of a description (ex: lu

We are using desktop but are moving to online. But finding qbo very inflexible. We are needing a customer account number in qbo like there is in desktop. It's a basic and common practice to have account numbers. The only solutions I've found are to use the display name field in qbo. This is not a reasonable solution. We are trying to figure out how to add this as a custom field to the account.

Using QuickBooks Enterprise Solutions 24.0. We bill customers with a project number under "client information" on the invoice. Is there a path or search I can create to find invoices by the client's project number?

Any help figuring this out would be helpful.  The snap shot would usually update after ever invoice creation and reconciliation.

This has actually been happening off and on for the past week.

I'm trying to set up new employees in QB.  I add them and then invite them to Workforce.  About half of them are getting this error message and can't add time.  The error message tells them to contact your admin - but I don't know what I'm doing wrong.

Outlook freezes when sending an email containing .pdf attachments while using QuickBooks Enterprise inside the VM. We have already tried reinstalling O365 apps, installing the 32-bit O365 apps, and reinstalling Adobe Acrobat, but the issue keeps reoccurring. We also ran diagnostics using the QuickBooks Tools Hub, but the problem persists. The temporary fix we are using is restarting the VM. Any ideas other ideas? Thank you so much!

We don't use QBs for processing customer payments.  And we don't use bank feeds, either.We use Venmo.  Of course, Venmo charges processing fees if you use a Venmo Business account, they charge 1.9% plus 10 Cents per transaction.  This is a LOT!We do pass some of the expense on to the customers.  Most customers are okay with this, knowing it costs money to operate a business.  However, we all would be much happier if we didn't have to pay such high processing fees, or any fees at all to process customer payments.Could I get some suggestions on what you are using to process payments received, please?  (Other than QBs).Thanks very much.

How do you get the scheduled bills to pull into your cashflow planner? I have the filter set correctly but they still do not show up. Any help would be great, thanks.

Hello My name is Andrea Barboza and I have this question, I registered payment bill and selected the invoices i paid but why I'm looking the payment and the invoices in vendor report yet? I  need to do something else to go away this items from vendor account?  Thank you Andrea