Other Questions

is anyone on the planet sending purchase orders without part numbers? Why can’t we put a SKU on a PO? This is enough to get me shopping for a different piece of software. I’m new to QB, so maybe it’s perfect otherwise but this a huge red flag. 

when I try to connect my wise app it will not approve! Why not

Hi My name is Alex, You can email me at [email address removed]. QuickBooks Desktop started forcing purchased licenses to move to monthly subscriptions.Buying QBs license since 2008 every year for 16 years in a row, because of the Payroll, I was forced to switch to QuickBooks Desktop subscription mode.  I had a very bad experience with support in the last 5 weeks and the Filipino support team has only one job to do: "Turn the table and make it the Client's fault and their problem! Make them crazy to hang up and NEVER pass them to any supervisor or manager even if they asked 300 times" I am done with QuickBooks and I want to switch to another platform.  Here is the lawsuit about: Even though I paid for the licenses for 12 years and bought them, and all my accounting history is there, they do NOT allow access to "my" old Data and accounting history anymore if I stop the subscription with them! (On the Desktop Version that is mine! Installed and pai

Hello -  I want to change the automatic invoice numbering from 34000 to 64000.  How do I do this? Thank you

Hi. I am working my way through the ProAdvisor Academy Bookkeeping Certification and I have successfully completed the Tracking Assets and Sales module but it won't give me credit. I have cleared my cookies, cache, disabled pop up blockers, used another browser and repeated the Knowledge check multiple times but still stuck. Anyone else have this issue and can let me know how they fixed it?

I figured out how to add the "past due" stamp to my invoices but how do I get it to show up in red on printed and emailed invoices? Right now it shows up black and it does not stand out. On the screen, it is red. Thanks

All of a sudden this message pops up and neither users can connect the company files being on the Quickbooks server.The company files is residing on one of the computers that also has the server app.This is on two iMacs with the same operating system and same version of Quickbooks 2024 - V23.1.6 R7Nothing has been changed on the system nor network. The apps were working just fine the day before. Any help will be appreciated as now we cannot work. Thank you.

When is the QuickBooks Enterprise 2025 will be releasing ? or it will no longer release?

Hello,My wife and I have a small business. We have a checking account and 2 credit cards for our business and they are all listed in our chart of accounts in QB. One credit card is considered the main card, and the other is the secondary card.  For a long time now, the "secondary" card hasn't reconciled.  I don't quite understand what is happening, but at times a transaction that should be in one card and not the other will appear in both accounts. Then, when reconciling the account, the transaction that shouldn't be in the other card register doesn't reconcile.  Also, due to our size we aren't using either card every month so some months we don't receive a statement. One month we might use it and have an amount due of $200. We have our account set to autopay, and after it pays, if we haven't used the card again and don't use it for the rest of the billing cycle, we won't receive a statement, so how does one reconcile without a statement? So, my 2 questions are:&nbs

My boss got a business loan after COVID, and I think it was input incorrectly to begin with. I need help with how I add the loan and the interest into my QuickBooks, and how to log the payment and interest. Also, my boss recently added more money to this loan. How do add that loan addition, and the new interest, and payment with interest? Thank you, KH

I nicely had Reports Bookmarked along the right side of my QBO screen. Then, for some unknown reason, some Brainiac at QB decided to make it non-bookmarkable. I had to go into reports and bookmark Standard Reports, just because....Why change things ???

We have an email template set up for when we send out invoices. I thought I could edit the body for one certain customer but they didn't see the message on their end. I'm using Desktop Enterprise. 

Hi, I recently created a new checking account in QuickBooks Desktop Pro 2021. A week later my checks arrived and they start at #1101, yet QuickBooks is defaulting to check #1. How can I change the starting check number in QuickBooks so that it matches my actual check number? Thank you, 

I am having an issue with the screen size being way to small on some of the windows I open.  I have attached pictures.  The main HOME screen size is doable but when I open any other windows such as the Merchant Deposit, it is so small that I can barely read it.  Any suggestions?

I made the item active, I received the PO. It's not on my physical inventory list. What do I do? 

A vendor's 1099 NEC was submitted, but some income was not included.  How can I edit/correct a previously submitted 1099?

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Hey everyone! Can you recommend an ERP system for a small IT company (up to 50 people)? Ideally it should have everything in one place - sales, projects, HR, recruiting, and finance. Would really appreciate any suggestions!

Quickbooks Premier Plus 2024Did a full/clean removal and installed QuickBooks Database Server Manager on the server that hosts the shared company files. Only one folder is selected in the "Scan Folders" section. When I click "Start Scan", it runs up to Network Diagnostics then says "QBCFMonitorService not running on this computer" but it VERY MUCH IS RUNNING. Both the "Database Server" and "Monitored Drives" tabs show "...Status: RUNNING" I tried spamming refresh on the services list while running the "start scan" and saw the Diagnostic STOP the service (QBCFMonitorService), then post "QBCFMonitorService not running on this computer", then it starts the service again but says "Network Diagnostics: Failed. Resolve errors and Retry!!" Main issue is users getting H202 when trying to switch to multi-user mode. Tried all the solutions in "How to fix H202" article but none helped. Users can ping and access the server and shared folder. They can create files and modify etc.&nbs

I have QuickBooks Mac Plus 2022 v21.0.11R12.2 and am using the Download Transactions feature that is linked to a bank account. When trying to enter the Payee information, QB is auto-filling the full name incorrectly. For example: I have Verizon setup as a Vendor. In the Payee box I type a "V" and it fills in the Payee field completely with the wrong name. I continue typing "Verizon" and I get an alert saying "Name Not Found Verizon is not in the Name List" however Verizon is in the list of Vendors. Things I have done so far:In Settings/Data Entry the Quickfill Transactions is checkedFile/Utilities/Verify Data - this was OKFile/Utilities/Rebuild Data - this was OKQuit QB, rebooted, tried again - no luck.Clicked on Help/Contact Us - allI I get is a blank screen None of these worked.  This problem is someone random. Sometimes I fire up QB and all is OK, other times this comes up. What should I try next? I have a ton of accounting to catch up for 2024 and this is not awesome

I have a aluminum business (making door, windows, cupboard etc...). I was buying raw material cash and credit but there is no inventory track from Oct 2020 to Jan 31, 2025. so how can i enter these cost in quick books online?

Who do i contact within the Quickbooks company? 

I found some remained unapplied payment and invoices in 2024. 2024 year end has finalized so, when I matched them and it affected the year-end outcome for 2024. Our audit team is required to disassociate and rematch in the year 2025 to prevent changes in the balance sheet and profit and loss statement. Can I get assistance in matching the remaining unapplied payments with their corresponding invoices for the year 2025?

I think I have this but I'm confused about capitalized Fees: Titles Fees, Title Insurance, Escrow Closing Fees-I think they all go in an account on COA called Closing Costs as a current asset.. is that correct? And what about the premium tax (8%) for KY, where the building is being purchased in that state. Does that go into an account called Property Taxes also categorized as a current asset? 

Suddenly, I am unable to send invoices via email (gmail) which I have been doing for over 20 years.  Any suggestions?