Payments
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I was following the instructions on the support page listed below but I have no credit section. Is that a special setting that I need to enable? https://quickbooks.intuit.com/learn-support/en-us/help-article/journal-entries/apply-journal-entry-credit-invoice/L6SrExcv1_US_en_US?uid=lv5h0gxo
How do I ensure that I charge the credit card fee of 2.99% to the customer? Do I just add the total amount to my invoice?
I have a customer who pays invoice automatically through Quickbooks for a fee.When the monies are credited to undeposited funds instead of Accounts Receivable.How do I make that change?
How to apply portion of delayed credit to a new invoice? As the amount of new invoice is less than delayed credit created before.
I’m really frustrated with QuickBooks Online. For the past twelve months, the system has been intermittently failing to BCC invoices and quotes. One month it works, and the next it just stops. I end up realising after I have sent out about 10 invoices and/or quotes and not seeing them in my email. This issue has been dragging on for far too long and is affecting how I communicate with clients and maintain organisation as well as follow up on emails. Sometimes it's quotes and other times its invoices. I’ve raised this with support multiple times, and while I’ve been told they’re looking into it, there’s been no lasting fix. How is such a basic, yet critical feature so unreliable for so long? Having to manually resend documents or double-check every single one is time-consuming and frustrating. Clients get confused when they don’t receive the necessary documents, and it’s causing unnecessary delays on our end. I need a real solution, not temporary patches or vague promises. Has an
Hello! I'm using QuickBooks Desktop with Intuit Payments, and I have several customers' credit card #'s stored with Intuit.Is it possible to migrate or transfer these stored credit card #'s from Intuit to a different processor/gateway?? I've heard other processors and gateways such as Authorize.net can accommodate this. And they'd do so by sending a secure encrypted file with full card #'s directly from one processor/gateway to another. Is this an option with Intuit and what's the process to do so?THANKS!Brad
Who is in the same boat??First delayed payment happened supposedly due the the sum being too large. Had to wait week and multiple phone calls, begging etc. This time not too large amounts (30K each) but two payments delayed at the same time!We came to rely on the time frames: clients pay before 5pm via ACH - we get payment in the bank next day. We are small business with tight margins - we cannot afford waiting 5 days or more! All small businesses need their money yesterday!The only reason for this is to use our money to make money while we our our employees who live pay check to paycheck have to wait 5 + days! Disgraceful!
I don't know what has changed with QBO, but over the last few weeks most of our invoice payments through ACH are being delayed a week or more and now being marked "In Review." This has never preciously occurred. We used to run them and then they were paid in a day or two but now that has stretched out extensively and I'm beginning to think there's a serious issue with the software and we need to switch. It seemed to come about when the AI update was pushed out. Has anyone else been experiencing this recently? Thanks
This is the first time I've experienced this but I have a recurring invoice that gets sent out to a customer on the first day of each month. I haven't had any issues in the past but I noticed today that the invoice created Oct 1st never got sent. It's now Oct 3rd and the invoice status is only "Opened". Why hasn't this invoice sent? Previous invoices were created and sent the same day.
Does anybody knows if there is a way to set up the MD withholding payments with QuickBooks desktop and MD new site MD tax connect?Maryland hasn't been helpful and they don't answer the phones, the ones i have the client had to go in the new site and make the payment there, before it was so easy to just make the payment from the payroll liabilities in QuickBooks desktop. Thank you!
I am really frustrated. Support on call is not helping I contacted them 4 times already, more than a month now and they created multiple case #sEach time support said they are going to escalate and someone will contact in 72 hours . But no one contacted me. I contacted back in 6 days, then same escalation cycle again. After I enrolled up for Merchant Payment on my account it gave me an error that it is Declined. Each time I tried enrolling it send me an email as below:" There are several possible reasons. Often, this decision is related to the type of products or services you sell. We value your business and regret that we can't help you process payments."Can someone help to resolve it and let me know how to proceed further and it is working for current owner. This is very important to my business I am buying and URGENT. YES, support need improvement!!
Hello!We are an excavation contractor and many times are the GC on site prep, which means we hire subcontractors. It is the industry standard to withhold a 10% retainment until the job is finished and approved. I would like to be able to show that 10% deduction from the total amount due on the bill payment stud:Original Amount Balance Due Retainage Payment $13,000.00 $13,000.00 $1,300.00 $11,700.00Then when retainage is released:Original Amount Balance Due Retainage Payment $13,000.00 $1,300.00 $1,300.00It would be great if there was a way to do this. Someone suggested I u
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I went to void a check and for some reason ended up deleting it. Is there any way to restore a deleted check?
All other accounts work fine for consent approval. It's just the WISE ones that do not have the MANAGE CONSENT active.
Hello, I am having an issue with my QuickBooks Online bill pay function. When I go to schedule a bill payment, under the account in small red text I get the error code "invalid account, please try another one". Which will not allow me to schedule any bill payments. Further, all scheduled bill payments via that account are failing. I have spoken with QuickBooks customer support 20+ times over the last month and the issue is still occurring. I have tried the following solutions: 1. Try another browser, clear the cache 2. I have submitted multiple bank letters, support team says they're approved, issue still persists3. Try to re add the bank account. The same error message persists, does not provide hyper link to verify deposits My suspicion is the first withdraw from that account failed, due to an internal bank control. When the first transaction failed, QuickBooks Bill Pay decided that account was risky, etc. and will no longer trust the accou
We have some old payroll tax liabilities we need to clear up. The amount had been showing under Employees>Payroll>Pay Liabilities, but today when I went to make a payment, the liabilities from that quarter are completely gone. I know they weren't paid off - I can see them on my Payroll Liabilities report, and they show balances when I go into Create Custom Payments. I can create a custom payment for them, HOWEVER it is mandated by the agency that I pay these electronically, something that Create Custom Payments doesn't offer me the option to pay via epaymentI need to get these payments to show up on the Pay Liabilities tab like they were previous. Seriously, they were just there yesterday (Sept 30) and now today (Oct 1) they're missing from the list completely.
I am using QBOnline and it is currently taking about 8 business days to receive ACH payments. The help line has tried to say its my bank, but Wells Fargo processes in 2-3 days, they then tried saying it must be my customers bank, I personally know other contractors using QBOnline who have billed the same customer and received payment in 2-3 days. I've talked to enough of QB's support staff to know they are reading from scripts and after insisting on those two possibilities they just give up. It takes about 5 days for QB to even send me the "Money's on the way" Email. I am not a new customer and this issue has been the same for every ACH payment over the last year. I think something is just messed up in the setup of my merchant account, but no one at Intuit QB seems to even want to consider that. Any help out there?
It asks me to pick the CC I would like to pay but it keep putting a red box around the transaction after I chose the card.
How I decrease shareholder loan by paid shareholder salary in quickbook?
I can edit and change the Payment Account one by one. Is there a way to do this in one batch?
How long does it take to clear
When I pay a bill I don't want to wait 5 days for the vendor to receive their money. I would like to pay additional so they can receive their money in 1 day. I don't know how to set that up.
