Payments

What is the correct way of applying payments to customers account and bank deposits. Our QB balance is like the deposits are doubling in the account. Is that correct?  I apply the check to the open invoice and when the deposit clears our bank account I match the bank deposit to the check however the online payments sync and I'm not sure if there is something I need to do with them other than enter the online payment number in the customers account.   

It is a us based card with no disputes. It won't allow me to even type a number. A pink box pops up.

How do I text a payment link from the Gopayment app

I need to see which credit memos were applied to a specific vendor bill payment check.  I know how to run transaction history reports, etc.  But there is NO report that I can find that shows exactly what I am looking for.  A vendor is asking me which credit memos I used on a specific payment.  I can't tell her without creating a spreadsheet and then clicking on each credit memo line on a transaction history report, selecting transaction history on each credit memo during a period that may hopefully cover the bill payment and then noting the bill it is applied to in the spreadsheet.  Can we do better than this? Brian

I was able to find help in creating a credit for a cc refund but there's one more step. We paid multiple invoices with 1 credit card paymentVendor issued a cc refund for 1 of those invoices We need to both create a refund in QB AND open that invoice back up as unpaidAltering the original payment is not an option as it will hit the statement with this payment made PLUS the refund will be a 2nd statement entry What steps should I follow?  Using Enterprise Contractor 21.0.

I've recently taken over as the quickbooks manager for a small business so please forgive me if I'm using some incorrect terminology. I've been batch entering invoices from many of our vendors which has been quick and easy. I'm now being told by the person who was doing this before me that the next step is to pay each of these invoices and marking each with the date that the funds debited from the bank. I've taken a download of the account activity from the bank and I'm in the "Pay Bills" module of quickbooks but there are hundreds of transactions that will need to be manually entered. Is there a way to batch enter the dates without checking each one and entering it as paid individually?  The first screenshot is just a small segment of the transactions I'm expected to (one-by-one) check the box, look up in the account activity download (second screenshot) and record the corresponding date from that spreadsheet into the "date" box in the pay bills module.  Please tel

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Hi, I am using Quickbooks Self Employed and need a way to record referral fees I pay on some of my income. I invoice a client and receive payment in full. I then pay a percentage out as a referral fee. How do I account for this please? Thanks

Hi!A bill was paid back in may and the Bill Payment is showing under the Vendor's transactions but the actual bill did not hit the line item - there is nothing there and QB shows a negative amount as a balance total.  I can't add a bill now because it will hit cash again - how do I fix this?  I don't know what caused it in the first place since I wasn't hired here until June.  Please help! Also in the screenshot the 5/6 payment is highlighted but it is actually the 5/20 payments that is the problem. 

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We've set up online credit card payments for customers to pay directly through their invoice. We receive the payment however we can't apply said payment to the respective open invoice. Therefore the invoice shows an outstanding balance despite being payed. How do we correct this?

It seems when I send someone an estimate, and they accept, the estimate is automatically converting to an invoice with a net 15 due date. This is extremely frustrating. Is there a way to turn this off? When a customer approves an estimate, the job goes into a backlog and the invoice is not sent until the work is complete. So, this is realizing revenue for work to be performed next month.  One other issue is that the card and bank payment options are defaulting to OFF when an estimate is converted to an invoice. I have to go into every invoice and turn on the payment options.   

I created invoices linked to items. Each item is linked to the specific income account appropriate to that item. The amount of outstanding invoices shows in a Quickbook created A/R account. When I mark the or part of the invoice as paid the A/R account balance goes down as expected and the balance due on the invoice reduces as expected. I then make a deposit to the banking account and that all goes as expected. What I can't figure out is why the payment does not show in the income account for the item that was paid for or on a P&L. I have checked the item set-up and it is linked to the correct income account and not a bank account. The transaction is all happening in the same month so I don't think it is an issue of accrual vs cash. Is there some setting I am missing?

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i got a payment and it's a customer I'm really susceptible about. Now the payment says it won't be deposited until Monday.  Never has this happened. What is some insight on this?

Hello, I am trying to assign payments to invoices through the linked transaction property. When I do this, sometimes payments fail to have the assignment saved, resulting in this view:Weirdly, if I re-run the code that assigns the payments, the issue is fixed: But another customer will have unassigned payments: I rerun the code again, and now this customer is correct: But the original W INC customer goes back to having unassigned payments. It is not possible for both customers to work at the same time, and the customer that works is determined by the currently open browser tab. Payment assignment works 100% of the time for most customers, just a few of the customers have unassigned payments. Any ideas whats going on here?

We overcharged a customer who paid by credit card. The payment has been funded and the invoice is paid in full. I want to refund $44.13 to his credit card - this is only part of the amount of the invoice.I have already read this article on refunding payments. When I get to #7 in the online article, it is unclear whether it will refund the entire amount, or give me another window that will let me enter the amount. I did not press OK in case it automatically refunded the whole amount. I do not want to refund the whole amount.I went to Merchant Service Center, found the funded transaction, and reversed $44.13. 2 Questions: For #7 in the directions, will it automatically refund the whole amount, or give me the chance to enter the partial amount?Because I did the refund in Merchant Service Center, will the credit that comes back automatically match up with the credit memo?

I am trying to clear out hundreds of old bills that were entered and paid, but still marked unpaid in QuickBooks.Looking at the journal, here is what happened:When a bill arrived, the employee clicked “Bill”, selected the vendor, and entered the amount due. This is all correct as far as I can tell. It’s a debit to the Expense account and credit to A/P.But when they paid the bill, instead of going to the bill pay tab, they went to the Cash Account and wrote a check to the vendor with a debit to A/P, and a credit to cash.This action cleared the balance in A/P, the vendor was paid. The proper amount of expense was recorded for the period when the bill was entered. However, QuickBooks still lists the bill as unpaid.There are hundreds of these going back a decade before I took over. Is there a good method of clearing these unpaid bills (that were actually paid) that doesn’t involve deleting the checks and reentering them in the Pay Bills tab to match it with a vendor? I can't just delete th

Is it possible to send an invoice through QBO to someone for an expense they need to reimburse your business for?  Meaning send an Invoice that will not hit income on P&L. Thanks! 

 Account A did not update but the other account B has all the transactions Uncategorized. How do I fix?

Is there some place else this needs to be changed?

how do I confirm that a credit card payment that I make via payment method on the invoice is completed?

We use Quickbooks - Desktop. We have vendors that send us one statement with multiple invoices but we want to be able to show them which invoices we are paying. We don't really to input them as individual invoices seeing it came in just one statement. Is it possible to do this? Currently the stub that prints with our checks just shows the dollar amount of the check even though we enter all of the details when we create the bill. We cannot seem to find the answer anywhere. 

after 100 or 150 its showing delivery issue while sending batch invoicing..can anyone help me ?? 

Every time I try to process a customer's credit or debit payment I receive this message: A temporary issue prevented this request from being processed." It started suddenly about an hour before closing at my store.I could not process my last four customer's purchases.