QuickBooks Q&A
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My Client has QBO Elite payroll.They have an issue from 2024 payroll. Issued a case ID on 02/06/2025, and response said it would be 30 to 40 days to get a response.It's now been 39 days, and they haven't dealt with it.I get no response to it, they can't tell me when they'll get to it.If this is Elite payroll service, I can only imagine what regular payroll service is.Is there anyone I can speak to?
I have been using Quickbooks for a very long time and I have never seen this before and not sure it's even possible, I just made a deposit from several Sales Receipts. The amount of the deposit in my check register is correct but after it was one of the sales receipts showing as a separate payment. I deleted the deposit, deleted the sales receipt, recreated the sales receipt, redid the deposit and now that receipt shows up as a separate deposit! The deposit amount is still correct. How I do I correct this?
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Hello, We have rentals and before I found the right method to keep track of properties, I created separate "sub-bank" accounts for each property. We only have one bank account for all expenses. It was just for one year back in 2019 but all these separate bank accounts still show having money and I want to get rid of them. Is it going to be a huge pain to merge all the accounts? am I able to only re-reconcile that one year or am I going to have do the entire last 6 years?
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QB is showing $262,660.41 in subtractions. Statement has $11,025.19 for 30 days. Verified starting date & ending date are correct. Why would this happen?
Despite checks mobile
As some of you know QBs is discontinuing it's POS. I also have QB Enterprise and want to know if I can use it for my retail flooring & furniture stores. I pay my sales reps commission on delivered goods. I will need info on how to close out a customer order, so I can pay commission. Can QB do a commission report on these sales or do I need another software app? Right now all I use my Enterprise for is financial reporting. I do not have any inventory or services setup in it. POS does a financial exchange on customer info, vendor info, and payments to Enterprise.
I have classes and subclasses established in my Quickbooks Online file. The class is a program name and I track each year of the program as a subclass. For instance, the class could be Program ABC and the subclasses are 2022, 2023, 2024. We have many programs and track each program year's activity this way. Quickbooks online's profit and loss by class report has been great. However, under the new modern view, if I have two or more classes using the same subclass name, the $ amount recorded for the subclass shows under the subclass column within each class, rather than only the class that subclass is assigned. For example, Program ABC and Program XYZ are both classes and both have 2024 as a subclass. If I record $5,000 under Program ABC subclass 2024 and run a profit and loss by class report, the $5,000 shows under the 2024 subclass under both Program ABC and Program XYZ. That amount only flows to Program ABC's class column tho
Is there a way to locally import Excel spreadsheet instead of using spreadsheet sync? Since sync needs a business account which currently does not have..
Resubscribe for a month rather than a year today
I'm assisting a customer with QB Premier 2020. They use AOL email, and QB suddenly stopped sending email. I enabled an app password for QuickBooks in AOL, and that password now works for sending invoices etc. However, QB now asks for the email password when you send the first invoice after closing and reopening QB.Why doesn't QB save the password for more than the current session?
Taxes
New WIndows 11 install. Quickbooks 2023 Desktop Pro. The REPAIR TOOL does not fix this. Does anyone know how to fix it?
I have two employees that receive a direct deposit through ACH monthly, therefore it is a set amount. The direct deposit is not done through QB. However, sometimes when I enter the payroll, it rounds the social security and MC taxes so that the net check is off by $.01. Is it the end of the world? No, but it is really annoying because then my account doesn't reconcile. I know you can edit the federal taxes, but why can't you not edit the SS & MC by a penny? In QB desktop you could. Does anyone know of a solution?
