QuickBooks Q&A
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Well folks, Intuit has a BIG problem on its hand with the new Quickbooks Desktop shipping module which is from ShipEngine. After 3 hours of talking to multiple Intuit tech support, sales, and customer support representatives, it appears that their new shipping module CANNOT PRINT TO THE ZEBRA LABEL PRINTER as their current built-in Shipping Manager module can do. Each time I tried to print a label in the new ShipEngine - after confirming I wanted the 4" x 6" thermal label - all I got was a PDF file and not an automatic print on the same Zebra printer I have been using for years with the current Ship Manager. The last Intuit gentleman who tried to help even did a remote session and we tried different things to no avail. While the last gentleman will talk to his supervisors and try to get this issue to the right people, he said I will have to install the Zebra printer driver as a Windows printer on my computer and then open each label PDF and choose that printer. 
Starting in the last month or so, all of my invoices, whether manually created, copied, or set from an automatic transaction now have "-CM" added to the end of them. I've had 2 different customers asking why I"m now sending "Credit Memos" every month. I cannot find if or where we can edit any amended (or pre-pended) text on invoices.
Hello, I am thinking of filing a claim against QB because they have kept my company money for more than 30 days. As I read through the forums, it looks like they do this to many of us. Any one possibly interested in looking to see if we have a case?
The notice also states "Check your email for details" - I can't find any emails. What do I do?
Can you change the language of your account to Spanish? If not, are there any workarounds to allow for my team (who primarily speaks Spanish) to work on the platform in Spanish? Also, are there any tutorials on how to learn the platform in Spanish?
We have been unable to connect to any of our bank accounts. Got an email saying it was fixed as it was a system wide problem. Still not working It has been 30 hrs
With a full week of QuickBooks Online deep dives coming to a close, today's episode of Guide to QuickBooks Mastery will look at adding account users, managing employees, and increasing your QuickBooks Online account features through the multitude of available integrations. Tune in below for the final day of Guide to QuickBooks Mastery. If you’re interested in streamlining your payroll process, consider adding QuickBooks Online Payroll.
I am looking to create three templates that I can choose from when creating an invoice.
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Everybody's full times are not pulling through to Quickbooks when I sync from Tsheets. I'm always missing 2-15 minutes on each person
A lot of my invoice and payment entries have been posting to a secondary A/R I set up before I was aware that there is only one default A/R - unlike QB Desktop I've used for years. There are a lot of transactions, so I would like to find out how to map the accounts in such a way that I can get the transactions from the incorrect A/R to the correct one. Currently, I have been doing journal entries to keep the two A/R accounts accurate, but would like to get both A/R consolidated into the one default A/R, then either eliminate the other A/R account or make it a sub account of the default A/R. From what I've read, once the accounts are merged, it's permanent. What is the most efficient way to combine the accounts so I have only one?
How can I find my company id
Credit card not synching with bank
I need to lookup old customer information using their phone number, but the phone numbers didn't got transferred. How can I have this issue fixed?
I’d like to grant access to an employee who regularly interacts with customers so they can view and respond to customer survey feedback. What is the minimum level of access I can assign that still allows them to perform this function, without giving them broader administrative permissions?
I had someone ask for services and decided to cancel so I need to refund them the way they paid. Basically reverse their credit card charge
I have connected and disconnected my bank account over five times now both on the app and on the web and every time it says my transactions are loading but yet I have waited over five hours every single time and I cannot get any of my transactions to load onto my account the bank account says it’s connected and it shows my cards but when I clicked them, it tells me that I need to connect the bank account and there’s no transaction showing up
My 5 other employee's can do it just fine.
Hello,I have a few questions about the integration with Etsy. What does it mean that QuickBooks integrates only with Self-Employed? I have an INC company—should I still integrate Etsy with QuickBooks, or is that not recommended in my case?I’ve noticed that when QuickBooks imports all sales and creates invoices, it does not import refundes or cancellations. So, if an order is refunded or canceled, it still shows as an active invoice. How should I handle these cases to avoid overstating my income?I also noticed that it imports the total amount including sales tax, but doesn’t break the tax down separately. Since Etsy collects and remits sales tax on my behalf, the integration is inflating my revenue, and I might be taxed on that amount—which shouldn’t happen. Is there a way to prevent this or correct it? Could you please provide a detailed explanation of my options with the app integrations? Is it even worth using, or would it be better to create one monthly invoice manua
I'm new to QB Online and accepting payments online as well. I'm trying to create an invoice where I can add a column on the table content section with the title "COLOR."This is for a retail clothing store, so I would like to add the column/label COLOR. So when creating an invoice for the customer, I have the invoice showing: Description, color, size, cost ea, amount. How can I add this column to the invoice? I have looked at the - YOUR COMPANY then CUSTOM FORM STYLES then AND then invoice edit under CONTENT. I have also looked at the customer invoice and edited through there, but could not do much. Hope this makes sense. Thanks in advance.
I've followed the instructions Quickbooks provides, of going to: Invoices Create Invoice Set Up Payments At this point, a new window appears that gives me an option to "Apply For Online Payments" I've already set up my Quickbooks Payments Account I click on "Set Up Payments" and am taken to a white screen with nothing on it except a green button in the center that says "Ok" When I click on "Ok" - it takes me back into my invoice. I've tried with different browsers, including Google Chrome and get the same result. I called Quickbooks for assistance and they were unable to figure it out. Thank you in advance for any advice.
I'm attempting to set up electronic bill payments through quickbook online so I can pay vendors and contractors directly to their bank accounts. I have my checking account already synced with transactions flowing through so I know the connection works. However, when I try to set up my bank account for to schedule a bill payment, it tells me it's going to send test transactions and the test transactions never happen. When I go back to the schedule bill payment screen, it says "invalid account, use another". This is the same account that is already syncing so it's not invalid.I've checked with the bank and they have not rejected any test transactions. Has this happened to anyone else?
