QuickBooks Q&A
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I was trying to apply a payment to a receivable invoice but I selected the wrong invoice, however, I don't know how I deleted the actual reconciled payment, so now my ending bank balance is wrong.
i don't have any deductions so why do i need to set up? especially when none is not an option in the dropdown
If I put an invoice in the account it doubles the amount in the vendor to $800.00. Even though it was in there as a $400.00 Credit
How do you link a deposit created from a bank feed back to the customer?
After reading some of the documentation it looks like this type of reimbursement might not be available through payroll in QBO, is that correct?
Well folks, Intuit has a BIG problem on its hand with the new Quickbooks Desktop shipping module which is from ShipEngine. After 3 hours of talking to multiple Intuit tech support, sales, and customer support representatives, it appears that their new shipping module CANNOT PRINT TO THE ZEBRA LABEL PRINTER as their current built-in Shipping Manager module can do. Each time I tried to print a label in the new ShipEngine - after confirming I wanted the 4" x 6" thermal label - all I got was a PDF file and not an automatic print on the same Zebra printer I have been using for years with the current Ship Manager. The last Intuit gentleman who tried to help even did a remote session and we tried different things to no avail. While the last gentleman will talk to his supervisors and try to get this issue to the right people, he said I will have to install the Zebra printer driver as a Windows printer on my computer and then open each label PDF and choose that printer. 
Starting in the last month or so, all of my invoices, whether manually created, copied, or set from an automatic transaction now have "-CM" added to the end of them. I've had 2 different customers asking why I"m now sending "Credit Memos" every month. I cannot find if or where we can edit any amended (or pre-pended) text on invoices.
Hello, I am thinking of filing a claim against QB because they have kept my company money for more than 30 days. As I read through the forums, it looks like they do this to many of us. Any one possibly interested in looking to see if we have a case?
The notice also states "Check your email for details" - I can't find any emails. What do I do?
Can you change the language of your account to Spanish? If not, are there any workarounds to allow for my team (who primarily speaks Spanish) to work on the platform in Spanish? Also, are there any tutorials on how to learn the platform in Spanish?
We have been unable to connect to any of our bank accounts. Got an email saying it was fixed as it was a system wide problem. Still not working It has been 30 hrs
With a full week of QuickBooks Online deep dives coming to a close, today's episode of Guide to QuickBooks Mastery will look at adding account users, managing employees, and increasing your QuickBooks Online account features through the multitude of available integrations. Tune in below for the final day of Guide to QuickBooks Mastery. If you’re interested in streamlining your payroll process, consider adding QuickBooks Online Payroll.
I am looking to create three templates that I can choose from when creating an invoice.
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Everybody's full times are not pulling through to Quickbooks when I sync from Tsheets. I'm always missing 2-15 minutes on each person
A lot of my invoice and payment entries have been posting to a secondary A/R I set up before I was aware that there is only one default A/R - unlike QB Desktop I've used for years. There are a lot of transactions, so I would like to find out how to map the accounts in such a way that I can get the transactions from the incorrect A/R to the correct one. Currently, I have been doing journal entries to keep the two A/R accounts accurate, but would like to get both A/R consolidated into the one default A/R, then either eliminate the other A/R account or make it a sub account of the default A/R. From what I've read, once the accounts are merged, it's permanent. What is the most efficient way to combine the accounts so I have only one?
How can I find my company id
Credit card not synching with bank
I need to lookup old customer information using their phone number, but the phone numbers didn't got transferred. How can I have this issue fixed?
I’d like to grant access to an employee who regularly interacts with customers so they can view and respond to customer survey feedback. What is the minimum level of access I can assign that still allows them to perform this function, without giving them broader administrative permissions?
I had someone ask for services and decided to cancel so I need to refund them the way they paid. Basically reverse their credit card charge
I have connected and disconnected my bank account over five times now both on the app and on the web and every time it says my transactions are loading but yet I have waited over five hours every single time and I cannot get any of my transactions to load onto my account the bank account says it’s connected and it shows my cards but when I clicked them, it tells me that I need to connect the bank account and there’s no transaction showing up
