QuickBooks Q&A
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The same customer paid a previous invoice on 11/8 and that is the date shown as this one was paid. I cannot delete or void it without having the money transfer to a new invoice. How can I adjust it?
Quickbooks desktop pro 2021. I have 2 small company files and have this problem with both of them. Every time I close Quickbooks the text " [conflicted] " gets added to the file name. After a week my file names look like this --> Companyname [conflicted] [conflicted] [conflicted] [conflicted] [conflicted] [conflicted] [conflicted].QBWI have tried repairing, verifying and rebuilding the file from the utilities menu. I have also run all the options in the Tool Hub. I have backed up the files and restored them in a new directory. The problem persists. Other than changing the file name Quickbooks works normally. I don't get any error messages. There is no indication of what the problem might actually be.
Hi, I am not able to find the custom form styles in my QuickBooks Online Plus subscription?
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My name is Gerardo, and I have had a dispute with a client since July that appears won in my Intuit account. We have been spending hours on the phone with Intuit's commercial services without getting an answer. To this day, Intuit has not given me evidence of why the money has not been deposited into my account if the dispute appears as won.I have collected case numbers that Intuit has given me due to all the calls I have made. In addition, I have spent hours trying to resolve this process, and I still do not have an answer.Today, I called Intuit again, since in my call on November 15, the Intuit commercial services agent told me that on September 19, Intuit had deposited the amount and would resolve the deposit during the week. Today, I was surprised in my call that it will never be deposited because I lost the case! Do the agents not read the clients' call history? Today, I asked, begged, and pleaded tirelessly with the agent who answered my call to please escalate my case, as
I have received a payment on an invoice manually. How to I send the customer a receipt?
They have a recurring invoice for one service, which is yearly and need another recurring invoice for a service, which is monthly.
Why is Intuit, a company we pay thousands upon thousands of dollars per year in fees with, now forcing my small business to pay additional yearly fees to become PCI compliant? We don't handle our customer's credit card information. This is a huge misstep by Intuit. At a minimum, Intuit should pay the yearly fee for compliance if they are going to force this upon us.
In QuickBooks Online, how do I print a summary report listing all Customers who have made a payment and show their name, mailing address, email, phone number. (I only want the Customer listed once, not one line for each payment.) We have a lot of Customers in QB who have not made payments-- I only want to see the ones who have made payments. This is actually a donor listing as we are a non-profit organization. Thanks in advance.
We thought it might be a cookie problem, so we tested it on two other computers, but we still got the message.
We used QB online back in 2019 and then moved to something else. Now we are starting to use that account again. I'm trying to "clean" up accounts from our previous go-round. It is such a mess. I'd like to merge or deactivate many of them BUT every time I try a deactivate I get this error "Request failed with status code 400". And then something about having no zero balance or it's a default account that can't be changed or it's part of automated workflow. They have a zero balance and I have no idea about the rest. Every single account gives me this error and there are over 75 of them!
The company has multiple operations and would like to separate one of the functions to interface with another software. The company outsources its payroll and does not use QBO so there are no issue with reporting. The "main" company would just enter a journal entry to combine the activity from the other separate activity for tax purposes.
I have not received any guidance from Allstate OR QB Intuit. We need to get this done in a week.
CUSTOMERS WILL NOT POPULATE WHEN ENTERING A DEPOSIT
We are in planning season for 2025 and I want to run a report that compares next year's budget with this years actuals (2024). I am working with the report "Budget vs Actual", but I cannot figure out how to select a date range for the Budget (2025 or "next year") and a separate date Range for the Actual (2024 or "this year"). This seems like it would be such straightforward methodology, but I cannot figure it out. Please help.
(this is for a catch-up qualified employee)
I need to send a backup from my desktop QB 23.0 Enterprise Solutions version to my bookkeeper with an earlier desktop QB version. Can I convert the backup to allow this to happen using the Restore File for Earlier QB Versions?Thanks.
I am having trouble with phone support teams at both Quicken and QuickBooks, so hopefully someone here can provide what I presume will be a simple (although multi step) process to convert/transfer a file from Quicken Deluxe 2015 to QuickBooks Desktop Pro 2018. Any insight is appreciated. Thank you. Jim
Recently updated to Windows 10. How do I configure QuickBooks POS 18.0 Pro to send emails (receipts, purchase orders etc) with Windows 10 Mail App? When I try to send an email I get the error "Problem - An error occurred while trying to send email. Solution - Please verify that you have a default Windows email client set up and configured properly."I do have the Windows 10 Mail app set up and configured properly (works with other programs)
Hello, The Customer has vendors that are showing a zero balance in their record. The problem is theses same vendors is showing an outstanding balance when she pulls the Unpaid Vendor Report. She said everything was fine until October 1st. She also said that when they receive an in house vendor payment, the cost of the jobs is distributed as payroll wages. She says it's like a journal entry, but because she is doing this through a Purchase Order, she cannot do a journal entry using items because journal entries can only be done for accounts. I have tried going through the Vendor Center and also looking at the Chart of Accounts. So far, I have not been able to come up with a resolution.
I have smaller deposits taking over 6 days that are still in review
