QuickBooks Q&A
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I was promised 24/7 phone service and it is not available, which means NOT 24/7 does anyone have a 24/7 tech support number for QBO
I need to be able to create an invoice or report that shows the actual amount of the 10% profit I make off of invoices. How would I do that?
I am the admin and have set up monthly Memorized Transactions. Recently my employees have been able to see them when they pop up on their screen. How do I change it so they don't see them? Thanks,Kim
We need some of our people to be able to access "upload from computer" in the add bill dropdown. We don't know what the correct permission is to be able to do this. Please advise.
Let me know if I'm thinking this all through correctly. Bear with me this has a lot of pieces. We use QB Desktop 2024. We import sales info from our POS as a journal entry (crediting inventory, debiting COGS, crediting sales tax payable, etc.) and that's all good. I'm trying to think through the vendor payables side of things. Let me know if I'm missing anything, I'm trying to clean things up for this business.1. We purchase goods from a vendor and receive an invoice. I enter it as a Bill and choose the appropriate vendor and inventory account and class (we have several retail locations). JE behind the scenes is a DR to inventory and a CR to A/P.2. BUT if there is shipping charged on the invoice that amount should be broken out separately when I enter the bill and charged to the shipping expense account, yes? JE behind the scenes for that piece is a DR to shipping expense and a CR to A/P.3. We pay the bill by check. JE behind the scenes is a DR to A/P and a CR to Cash.4. We return dama
Why are most of my POs not showing up on the work sheet to be send to device? I have 14 POs that are approved and ready to be received in but there's only 5 showing up on the PO Management window to be sent to device.
How can I apply a vendor credit memo to a bill that has already been paid? I have outstanding credit memo's that need to be applied to bill payments so that they do not have outstanding balances. Thank you.
We closed our old payroll bank account and have been trying since early June to update the account (to match our general account). Over 30+ phone calls, chat sessions and emails have left us with no progress. At least 4 cases have been opened. All required documents/pictures, bank forms etc. have been uploaded on the "file upload" site (just last week support sent me a link and while on the phone we successfully uploaded the files) and emailed several times to QBO@ & accountvalidation@. Does anyone know of a way to speak with someone outside of the Tier 1 payroll team in the Philippines? Those I speak with seem sincere, but it gets frustrating when they literally start over each and every phone call (have you cleared your cache? have you tried a different browser? etc.) and they seem unable to see the history of the problem.
Many of my company's payments are done through ETFs. Some are done as PayPal transactions and some as Venmo transactions. They all appear as CHECKS in the register, even though I have changed the "check number" to ETF, PayPal or Venmo. How can I get my register to reflect these transactions as the type they really are? I actually write very few checks anymore (and I believe is rather common these days). My company is a charitable organization and also receives the majority of its contributions though PayPal and Venmo. I'm using QB Desktop PRO PLUS 2024.
customer service phone number
The name of the credit card has changed, how do I change the name of the account. It is the same account, only the name has changed.
Firm pays for services for a customer. I enter them as a bill to a COGS account and mark them as billable to customer. Firm invoices customer. I expected the markup on the invoice to post to the corresponding income account I setup on the COA COGS account under "use for billable expense- enter income account." However it is posting to a seperate income account called "markup." What good is setting them up on the chart of accounts screen if the billable expense's markup does not post there? How do I get the markup on the items to post to the correct income account?
We are changing the company from a non-profit to an s corporation and when I tried to change it in QuickBooks it says income tax settings now invalid and will be deleted in all accounts. Continue? My concern is will it automatically populate for payroll with a new tax setting under the s Corp.
What is the best practice for handling software subscriptions like Office 365 and Adobe products that enforce co-termination? I don't want Quickbooks to adjust the "cost" of an item because I added a license mid-year and the cost is a pro-rated amount.
When I update a customer's billing address QB changes all previous invoices to reflect that change; thereby, altering the history of the customer account. How can I prevent the address change being applied to past invoices and have it only apply to those invoices created after the address change?
The 941 forms were auto filled as was the W2 and W3 forms they don't ad up.
