QuickBooks Q&A
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Why don't my expense reports match my transactions?
Will QuickBooks automatically update and handle the state tax filings based on the employee’s revised work address, or are there additional steps we need to take to ensure full compliance with the tax requirements of both Pennsylvania and Wyoming?
Report does not match the transactions. Entertainment expense says $26 million.
Dear QuickBooks Time Team, I’m reaching out as the admin of a small business using QuickBooks Time to manage our field crew. There’s one persistent issue I’m begging you to address: The dead won’t stay buried. Despite properly archiving former team members—including those who have passed away—they continue to appear in the Time Off assignment list and other dropdown menus. Here’s what that means in practical terms: I’m scrolling past deceased employees when trying to assign vacation. I have to choose between live people and those who are no longer with us. Obituaries shouldn’t be part of HR workflows. We have employees who have moved on—to the afterlife—and still show up. I’ve buried coworkers and yet must pass their names weekly in dropdowns. The Time Off screen feels like a ghost registry. It’s difficult to maintain professionalism when “Bud Burkhart (archived)” is still requesting PTO from beyond the grave. We are quite literally managing a digital séance every time we run admin tas
How can I add a PO# text box to my invoices?
Can I delete a bank account showing on my Trial Balance report
I have tried downloading .QBO files from my bank as well. It says it uploads the transactions but they don't show up anywhere in my quickbooks online. I have attempted to change the format several times and even just tried creating a file with just a single transaction in it. Nothing seems to be working. Any ideas? My dummy single file was just this in excel CSV format:DateDescriptionDebitCredit02/10/2024aaaa50.45 This seems like such an easy task to do but it is so frustrating that it keeps failing.I am missing about 3-4 months of transactions last year and updating the cards wasn't adding those transactions in so, I was trying to manually add them.
Envelope money pay outs
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I can't find anywhere in my intuit account that shows a history of invoices, either already paid or outstanding. How do I view this as the customer?
It takes five days or longer for my payment to hit my contractors account. How can I fix that.
I've been trying to change my merchant account information for months now. I got a new number and cannot update my new phone number or banking information due to me having to jump through hoops with support. I have even started another case with support 2 WEEKS AGO to change my account phone number on my merchant account, and been having to wait days for email replies. Even then they closed my case twice due to "incorrect documents". It should not be this much of a hassle to change account information, especially when I already changed it on my self employed account, which apparently separate from the merchant account with the same login information. I will definitely be changing accounting softwares after this is resolved!
i followed the instructions posted but it says no matches found
Why are Direct deposits are not included in the bank transfer to QuickBooks Self Employed?
Multi-use payment link not showing when I want to create a link
I’ve reached out to QBO Paid Experts multiple times regarding how to set up a hard cap for the maximum amount of sick leave a part-time employee can accumulate within a year. Despite consulting with experts on three separate occasions, I have not received clear instructions.The last expert advised me to follow a particular setup as below, but when an employee reaches the cap of 40 hours and then uses some of those hours, the sick leave starts to accrue again. This causes the total accumulated sick leave for that employee to exceed the annual 40-hour cap, which is not the intended outcome.I believe this should be a simple feature for QBO to correct or implement, and I kindly ask for a solution. Please do not suggest that it’s the users responsibility to track the correct sick leave by hand. DescriptionSick Hours are accruedPer hour worked Hours per hour worked *0.0333 Maximum allowed40
Product is terrible - Charges Charges and Charges but no realy help
The feature to add the logo to invoices is not working. When I upload a picture in the correct format it doesn’t let me save the added logo. It just hangs there and nothing happens.
I simply cannot afford the $1300.00 to renew my subscription. I have my QB program on CD. I understand that bank feeds wont work and some other stuff. But I will still be able to use my company file within the QB program that i paid for and have on CD correct?
I have products that were purchased without being charged a sales tax, and have been used by the business, rather than re-selling them. I need to be able to record the use (usage) tax due for such items that aren't re-sold.
unhide a purchase order number on invoice