QuickBooks Q&A
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Does anyone elses Payroll suddenly stopped working and asks you to enable it? I have been using QuickBooks payroll advanced for months now and few days ago it stopped letting me in, instead I have a window to enable payroll which I should not have to do as I've enabled it few months ago and been using and paying for it ever since. I've contacted customer service and they pushed it to tier 2 of their support and still 4 days later no fix! I have been told there were other customers reporting same issue and theirs were fixed after clearing cache (I have tried that, I tried using different browser, incognito window, different device and even connect to different network - nothing changed). Very frustrating and concerning, I would proceed with enabling it again but I'm worried it will wipe off all data that's already there.
Hi there! I run a franchise business with royalities and IT subscription being taken before I receive my revenue payment. E.g. Revenue: £1,000Royalties: £200IT: £100 Payment to me: £700 I"m not sure how I would record Royalties and IT to make the book balance because my physical transaction was only £700. Any help would be great Thank you!
How can I generate a report showing a list of credit notes issued to customers in QBO please
Good evening all, How do I import budgets onto QBs from Excel. I have budgets from January to December. Kind Regards
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So I'm following this guide https://quickbooks.intuit.com/learn-support/en-au/banking/how-to-account-for-bank-fees-when-matching-transactions-in-bank/00/262597 and have even had support try over screen share and it will just not work it keeps saying"The selected and downloaded transaction amounts don’t match. To continue, resolve the difference." I get paid from overseas so there are often differences in the invoice and amount and this is useless!!
Hi,I have just discovered my accountant can't see any of my mileage entered on Quickbooks! All mileage has been entered manually dating back to 2021 April. I never used this before as I always used my own spreadsheet. How can they access what I see. Any thoughts please.
I have completed my quikbooks for 2022/23 and added my accountant so that he can access and check before submitting the tax return. However when he puts in the passcode he gets into my account but sees ‘something is wrong’. Any advice please?
I'm trying to identify some backdated transactions in Quickbooks which have been posted after the year end. Is it possible to identify the posting date for transactions without going into each of them individually, such as sorting by posting date on the general ledger; or is there another way to find these transactions easily?
I need to raise an invoice for a customer as they are liable for the VAT and excess portion of a vehicle repair. I have raised an invoice for their insurance company, for the net amount due, less the excess of £500.00. However, as we are also VAT registered I need to know how best to deal with the VAT amount as we will need to include this on our next VAT return? Do I just raise an invoice with two lines items (excess and VAT) to the customer and then post a journal to the VAT account? Any help would be appreciated.Thanks in advance
I thought since transfer of data was from QBS online platform to another the process would be quicker? Only doing data from 01/04/2023-16/08/2023. so I can see how the reporting differs from online plus. Thanks
Hi, Here's a conundrum... we've never used QB payroll but in QBD we set up and used 'employees' as part of our job costing. After importing to QBO the old 'employee' accounts are still active. I need to make them inactive but I can't find any way of doing so. There are no employees under the 'payroll' section and the only way I can even find a list of them is to run an 'employee contact list report'. I've tried editing an employee from that list and adding a 'released date' but it doesn't inactivate the employee. Any help at all with this would be very much appreciated!
for example I receive a vendor invoice dated Aug and enter on QB in Aug which is the tax point. But the costs relate to Sept and Oct, I would normally post to a nominal called prepayments and release specific amount each month, but wondered if QB has a better way of dealing with this?
I’ve updated iOS, restarted my phone loads of times and completely reinstalled the app twice!
Every search I do within the "Help" from QBO gives me an software option. It totally ignores that I put in Online. Why is desktop even an option when it no longer exists?
Our secondary account update fine but our current account hasn't properly updated for over 4 weeks
Hi I've set up my system to CC me on customer emails but I'd also like to be able to CC another member of staff for certain customers. Is this possible?
