QuickBooks Q&A
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Multiple CORRECT duplicate transactions are NOT downloading from bank feed in QB Online- is there a way to turn off ?
vat certificate
Hello community,Please help me if you can.I need to add VAT accounting, how can I do that? It seems that my tariff plan does not have this function. Please help me to have a VAT account in Qs. Thanks in advance.
I have a unique situation. The gentleman I do books for owns numerous businesses. He has borrowed money from an investor who is the main investor for one of the companies. He has a written agreement to pay the investor loan back by giving him 7% of each sale made within the other companies. The investor doesn't want the cash, he wants the 7% owed him applied to the loans we have with him. How do I record this?
When I attempt to add an additional email address to the customer profile, I get a message saying '"Please enter a valid email". I believe the issue is because the email address I'm adding contains an apostrophe. Is there a way around this issue?
Im unsure if i need to speak to intuit or hmrc
HiI have an issue with my invoices; Instead of numbers, it shows 'Clover 2023' and a date.I disabled the custom invoice numbering but to no avail. I have Clover merged with the QB online.Any suggestions?
My EPOS provider (Lightspeed HQ - Series K) automatically posts an invoice at the end of the day with with the 'Amount' as the total sales. It also records payment types (Cash, Card and Gift Card) as negative figures. The total balances at £0.00.When i deposit CASH, CARD or GIFT CARD PAYMENTS into my bank account it shows as sales as well, effectively doubling the sales total and showing inaccurate income figures. I'm not sure if it's maybe a mapping issue or something, but I would appreciate any help on offer
Hi,How should I post a credit card refund when the credit card sales/refunds are handled by WorldPay? If I make £400 of sales and £100 of refunds in one day the End of Day totals from the Merchant machine will show £400Dr and £100Cr and a Total of £300.In QBO, I enter the sales as Sales Receipts (Deposit to Outstanding Income) and I enter the refund as a Refund Receipt (Refund from Outstanding Income).A few days later I receive a payment from WorldPay to my bank account for £300. I can match that against the Sales Receipts for the day (£400) but the Refund isn't available on the screen to match.As a work around I used the Resolve option at the bottom of the match screen to create an Expenses of £100 and posted that to Outstanding Income. I included the Refund Transactions receipt number in the resolving expenses Description so that there is an indication that they should match. Doing this, the days transactions are all posted and the accounts balance. However, I have 2 unrec
I have a client who sends some Warranty DDR recurring invoices monthly .They also send standard invoices due for payment. If i go into customise template under emails and change the 'message to customer' it changes the message on all my templates. If i create a new DDR template it does the same. The client would like specific email wording for recurring DDR warranty payments with a note not to pay this its for info only. Different to the standard emails. I dont seem to be able to do this at all, only one email to cover all options which isnt really suitable. Is there a work around?
A supplier has credited for an amount against one of my stock items. A credit note of this king should be against the item original purchased, and when added it should reduce the stock by the refunded amount.This has been the case in QBD for ever. Does QBO hide this typical stock control ability when record this type of credit note? Please advise.
I can disconnect and reconnect so my account updates but then will not update after that initial reconnection
Can you please help? I have been waiting months for a VAT Number and have finally got one. I need to pay or claim Vat going back to 1st Feb 2023. I have set the Vat up on Quickbooks and tested one invoice to see if it works and yes it does. My problem now is over the months since 1st Feb I have entered hundreds of invoices and payments from customers so is there an automatic way I can change them to show the Vat value or do I have to edit each one separately?
How can I speak with an advisor because it’s not letting me add a customer even though I have an active subscription?
I have used this feature for years. Since last week, this functionality has stopped working properly. I've spent hours on the phone to support, but to no avail. Payments are still being collected from customers it seems, however, the payment is showing as "overdue" in my invoices screen when it should be automatically marked as "paid". The usual process, is the recurring invoice is submitted and marked as "paid" at the same time (to undeposited funds). Days later, when the money actually arrives, the deposit gets matched automatically. It should also calculate the Gocardless fee automatically, but this has stopped happening too. I've tried relaunching the Gocardless app (as instructed by support), but this didn't help. I was also advised to clear cookies/cache, but that made no difference either. Nobody at support seems to understand this process. I'm finding the telephone support particularly poor in general lately. A simple glitch (caused my QB) seems
